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Customer reviews

Rating 4.4 out of 5 stars with 932 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the excellent picture quality and ease of use of the 4K Ultra HD Dolby Atmos Audio DVD/CD/3D Blu-Ray Player, DP-UB150-K. Many appreciate its affordable price and compact size, along with the generally good performance. However, some users mention issues with the remote control's responsiveness and the lack of Wi-Fi connectivity. The absence of Dolby Vision support and occasional problems with the disc eject button are also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 932 reviews
  • Rated 2 out of 5 stars

    Slow and causes dvd to freezer if you skip scene

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and had an issue that cause my movie to freezer.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website. Panasonic

  • Rated 1 out of 5 stars

    Doesn't play other Regions but claims to

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would not play a movie in Region 2. Shame on Panasonic for censoring! I will never be buying another Panasonic product again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 1 out of 5 stars

    No longer plays Blu Ray or 4kUKD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer plays anything but regular dvd. No Blu Ray - No 4k UHD.! Why did I pay for this?

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a dvd cd 3D blue ray player. Open box and got a Blu-ray player. Was told by it being open box it could not be returned.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! Kindly be informed that this model is indeed a Blu-Ray player. According to the website as well, the unit is advertised as "4K Ultra HD Dolby Atmos Audio DVD/CD/3D Blu-Ray Player". Panasonic

  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequent problems, and stopped working altogether after a little more than a year from purchase.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for my refund ...Broke after 3 movies ...complete garbage

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry that your experience did not match your expectations. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 1 out of 5 stars

    Now just overpriced paperweight

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month or two or no longer play a Blu-ray only played like a total of five blue rays

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Please reach out to us directly at shop.panasonic.com/livechat at your earliest convenience. Panasonic

  • Rated 1 out of 5 stars

    Dead on arrival

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival. Going to get the item replaced. Will update afterwards.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Pros mentioned:
    4k, Ease of use, Picture quality

    Rated 5 out of 5 stars

    My positive review of Best Buy products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this dvd 4k Blu-ray player, its easy to use, the picture comes out beautifully and the color is strong. I was trying to buy another one for the other tv, but you are out. Iike that it plays all forms of dvds regular, Blu-ray, 4k. All my products my husband and I buy from Best Buy, are all a thumbs up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the product! We value your input and encourage you to let us know more details about your experience with us. - S Panasonic

  • Rated 1 out of 5 stars

    Lousey 4K video player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hand controller does not function and the set up menu disappeared from the screen.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 1 out of 5 stars

    Dvd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero stars the the dvd wouldn"t open on many trys so l returned the item

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Rated 1 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe there is No cords with it and had to go buy them

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine came defective discs won’t spin. I’m returning it tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We would like to apologize for the unpleasant situation. If you need further guidance, kindly let us know and we will happily assist you. We can be reached by accessing the live chat option under the Support tab on our website. Panasonic

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is not worth the money , dose not work like it’s should ,

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 1 out of 5 stars

    No wifi...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wifi....The interface is of a 1980s video game console

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box and did not work at all returned Returned returned

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 1 out of 5 stars

    Never again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great player while it worked. After 1 year of owning it it no long plays any disc. And the only reference that I get to the error code it gives me is that I have the disc in upside down. I will be staying away from Panasonic if I'm only going to get a year out of it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    EXCELLENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS SMALL. SAVES SPACE AND LOOKS GOOD ,SIMPLE TO USE

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good little machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and nice size. Tends to be a little slow in responding to remote control, but then I tend to be impatient.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Cons mentioned:
    Eject button

    Rated 3 out of 5 stars

    Cheap but functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to be able to play UHD movies, and this does that and only that. It looks simple and cheap, and has no display on the box or any frills. I understand that it is cheap for what it is, but honestly $150 isn’t really pocket change either and I kind of was disappointed when I opened the box. The eject disc button doesn’t work half the time when closing, it takes several times pushing it. But it does play movies and is completely functional other than the eject button sticking.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic