Customer Ratings & Reviews
- Model:
- DP-UB154P-K
- SKU:
- 11787562
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to run dvds, blu-rays, and 4k movies through this thing. If only bestbuy still sold those things...
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
No Dolby Atmos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item thinking it was Dolby Atmos capable. Unfortunately, it is not. Returned it and purchase the UB820. BestBuy please update your description. Otherwise, i assume this is a xapable 4K player from Panasonic.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products and services. -C
Defective - terrible return policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 week. Now that it’s been 16 days Best Buy won’t do anything about it because I didn’t pay $150 a year for their membership. So now I’m stuck with a player that won’t read discs
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S
This player shall wait for its cable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this Panasonic 4 K Ultra 2 STARS because I can't even set it up without a cable. Although it looks great out of the box whats the point of selling devices if your not going to include the hdmi cable it needs to function. Nothing was mentioned in reviews. I could change star status when I purchase a usb cable for playing. Bummer wished I known I would of added it to my order a week ago.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -C
All in one- high quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for watching both DVD and Blueray. We used have separate players and now we’ve consolidated! Easy to set up and use!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M
Connect 4 pair speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to connect 4 pair speakers and this did it. Plan to connect them all together with this device
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C
Simple to use and good playback
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be the cheapest of blu ray players with the features I needed.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the wonderful review! We're thrilled to hear you love the product. -C
3D dvd player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old 3D dvd player just died. This is the only model we could find that uses this technology. So glad Best Buy carried it!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C
Budget Level Bluray
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is still a case to be made for owning a bluray player. Not everything is available to stream and Bluray video quality still edges out 4k streaming. However the buttons on the player are not responsive and mushy. The remote does a better job of translating commands, but also is incredibly cheap feeling. The buttons on the player keep me from out right recommending it,.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We're glad you took time to leave a review! Your feedback helps us identify areas where we can make positive changes. -C
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. It does everything it should and is a good quality item.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C
Gresat Blu-Ray player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, but liked Dolby Vision. I would recommended if Dolby Vision was not something you need. Plays several types of media via the USB.
I would recommend this to a friendBrand response from Panasonic Team
Posted .It is our pleasure to read your valuable feedback. Thank you for this! -C
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect combo with my Sonos Arc soundbar especially 4K movies with Dolby Atmos
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C
Excellent service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Geek Squad were extremely helpful and knowledgeable.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for choosing us! We appreciate the 5-star review. -C
4k
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was expecting better quality product, player will freeze. Cannot be put on pause for very long, I will be returning and getting different player . Due to the issues
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your bringing this matter to our attention and extend our sincere apologies for any inconvenience caused. In order to resolve the issue with the Blu-ray player, we kindly recommend the following steps: 1. Examine the Blu-ray disc for any smudges, scratches, or other damage that may be affecting playback. Carefully clean the disc and attempt playback once more. 2. Verify if the Blu-ray player has any available firmware updates. Updates may address bugs or compatibility issues that could be contributing to playback problems. 3. Attempt playback of the disc on a different player, if one is accessible. 4. Confirm that the Blu-ray disc is compatible with the region code of the player, as attempting to play a disc with an incompatible region code can result in playback issues. 5. If the Blu-ray player is unresponsive to any commands, detach all cables and USB devices from the player, as well as disconnect the power. Allow approximately 30 seconds to elapse before reconnecting. We trust these measures will address the concerns effectively. -C
Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it as a gift for a dear friend. We haven't hooked it up yet.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and good quality! Definitely worth the purchase.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for being a valued customer. Your feedback helps us improve! -C
Weird sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works ok ,only have it for a week now, for some reason when you put a dvd in it, the trailers for other movies sound warbled and in wierd voice but once the main movie plays the sound goes back to normal
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback! We’re always striving to improve. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is a Christmas gift for my mom. It came on time.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a time to load and play. To see how long have left on a show takes couple times to push a button.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for your feedback on the DP-UB154P-K. We apologize for the longer load times and the extra presses needed to check playback progress, and we'll pass your comments along as we work to improve both speed and remote responsiveness. In such situations, ensure that the Blu-ray player has the latest firmware update installed and try pointing the remote directly at the player with obstructiomns. Also, make sure that the batteries are fresh and correctly installed. We appreciate you sharing your experience and hope these tips help! -C
Jack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use due to poor instructions . Unit was defective and returned for credit. I subsequently purchased a Sony BLU-RAY/ DVD player which was perfect and cost 80dollars less.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your experience. We're truly sorry to hear about the difficulties you encountered with the unit and the instructions, as well as the inconvenience caused by the defective product. We completely understand your frustration. If you decide to make a future purchase, please know that our Customer Care team would be happy to assist you with any questions or concerns to ensure a smoother experience. We appreciate your feedback and hope to serve you better in the future. - S