Customer Ratings & Reviews

Best player on the market, Love how the remote lights up.

This is a doorstop. I thought it time to upgrade from a 5 year old 4k player and spent quite some time comparing reviews. Settling on this I thought it was worth the money and for the first month or so I was happy. The sound was awesome (running Mac amps into Martin Logans) and the picture was an improvement. My Sony 4k projector is about 4 years old but still delivers. Then things started to fall apart. It started freezing on some blue-ray and 4k discs. Then the internet services went blank. Now it won't read ANY discs. It's crap. And now a month or so beyond returnable.

For a player that costs over a $1000 it’s has playback issues with certain discs had to return it

I have owned different brands of 4K Bluray players in the past few years - trying to achieve the Best Experience in Picture and Sound when watching movies in a Home Theater setup.The Panasonic UB9000 is without a doubt the Best at both than any other model available in the market today.

This would not play 4k movies without the paint blur on the screen. I returned it the very next day. I've read mostly good things about this bluray but my experince was not good, however my rep said he's never heard of that before. So before arrive in town I'll go ahead order another one and have them set it up because i have an audiophile system at home thats not easy for beginners like myself. I will not recommend at this time

Sound more clarity & the picture is great. I didn’t expect that the unit is heavy.

Nothing but trouble from day one never got sound to work correctly, the unit made some noises. Returned unit.

Best Buy open box items suck!! This $1000 4K player should have never been resold. It’s a piece of crap!!

The UB9000 is the top tier 4k player in the market today. It is built like a tank and weighs 17 lbs. It has all of the bells and whistles for both video and audio.....as such, it is the most expensive of the Panasonic line. I purchased it because I wanted this top line 4k player as my final purchase to my home theater set up. Many of you will be happy with the UB820. For the price difference, this makes perfect sense and you can't go wrong with it, or even the UB420 for budget minded folks. You likely have already read everything about the 9000, 820, and 420, so I do not need to repeat anything here. IMO, you can't go wrong with any of these, I went for the 9000 due to its sturdy build and added audio options. Value, like beauty, is in the eye....or wallet...of the beholder. That is why from a value perspective, I rated it 4 stars rather than 5. The $ difference between the 9000 and 820 is significant. I will not argue that.

Be very wary of purchasing this item, as the warranty is very brief, and the quality of parts is shoddy. Be prepared to spend big $$$$$ to get it repaired. I ordered this item in October of 2022. I was more or less quite pleased with it, and felt that while it was remarkably expensive, the quality was quite good for audio and visuals on a 77 inch OLED TV with a high end soundsystem. However, after about 5 and a half months, the disc tray stopped ejecting discs. Given that this is the most essential function of any disc player, I was really disappointed in the quality of parts. For a top of the line blu ray player, one can fairly expect the basic functions to work. Not the case here. The fact is, manufacturers know how long their products hold up for, and they address the product warranty based on that knowledge. There is a 3 month labor warranty, and 6 month parts warranty. That's laughable for a product of this price. But it goes to show the quality you'll get for the price. Fortunately, I was within the parts warranty by a matter of days. I had to ship the blu ray player back to Panasonic at a cost of $95 dollars with the proper insurance through UPS. They did turn it around quickly, in about a week after they received it. And boy am I glad I was within the parts warranty...because the cost of the two parts that needed replacing? $407 for a new "BD Drive" and a new "PC Board, Digital." The cost for labor to repair this was $90. Plus the shipping, it cost me $185 to repair this after less than 6 months of use. I can't in good conscience recommend this disc player given the experience, and the brief warranty. When working, it does a good job. But is it reliable? No. And is it worth the price? Definitely not. There is a reason Panasonic was once a major player in the North American electronics market, but no longer. Stay away if you value quality, reliability, and value.

I had this player only for one month. I chose it because I needed one with analog out for sound ,4 channels I use preamps and power amps. My oppo 203 has problems with some 4K discs. I like the fact that I can lower the sound volume and still hear the dialogs, oppo lacks this feature. Set up is straightforward although you have to read what you are doing and test what you like. Better colors , plays my cds reasonable well, using RCA outlets no difference compared to Oppo 203 however it doesn’t play my sacds . Panasonic stated that wasn’t enough room for playing sacds. If they would have increased the height this player would not fit between my tv set and my stand. This would be something that I wouldn’t like. Is well packed but the box looks like traveled a lot or stayed on a shelf for long period of time. I might be subjective because Oppo and Pioneer are out of this business, universal players with analog out channels Panasonic was my only option. It matches my expectations.

I purchased two of these units and the build and picture quality of the UB-9000 is the best Blu-Ray player on the market. I plan on buying a third unit when I purchase another TV. I currently have one connected to a DLP home theatre projector and the other to my older Panasonic Plasma TV thats still going strong after 10 years. I wish the UB9000 played SACD's, but you can't have everything.

Works perfect, easy to setup and program. We hooked up to our Samsung 75"neoQ led tv.

Top of line bluray.4k .recomend buy100%%,,,,,beter then sony .... Thank you Panasonic for making good quality sound. End. Video ..... I recommend buying this player ......ub 9000 or nothing....

Excellent product no complaints. I really recommend it and very satisfied thank Best Buy

Fantastic machine . Excellent picture. Up scaled blu-rays look like 4K.

So far great am very happy with the DVD player was ranked number one

Where to start? First don't believe the five star rating. I have read other reviews calling this a piece of crap - they are being kind. I own two OPO 203's and one Sony UBP 1100ES. I bought the 900 as a backup when my OPPO started having trouble. First it freezes when it feels like it, Secondly it can't change chapters to save it's life. Even worse is the fast forward. You need to push the button three times for it to respond. It's not quick and responsive. You can hear it struggle it's that bad. My Sony UBP 1100ES flies from one chapter to the next cleanly as an example. It also has a box in the bottom left hand corner telling you which chapter you are at. The 900 has a two step nonsense on the poorly designed remote. Now for the remote, another piece of crap. First the tray button is directly below the on/pff button. it is small and just barely is higher than the face of the remote. The tray is grindy when it moves out and in. Poor, Poor quality. The only good thing I can say is it is heavy. Buy the Sony UBP-1100ES. It costs $600 and blows this dog by miles.

Totally useless without having (AB) Repeat, Zoom or Slow Motion. Before anyone says I'm wrong and that it does have Slow Motion go read the owners manual. For Slow Motion it states "MKV, MP4 and MPEG2: Not Effective". This unit is way over priced for not having these basic playback features that we use a lot. We were going to get this to upgrade from our old OPPO, but what would be the point, this is a downgrade from the OPPO.

I’ve owned this for over a year now, and alas, it doesn’t function many of the features. It started slower and with far less ease of use than Oppo units. The picture and sound are excellent. But the functionality is very poor and it’s nearly a brick for my use now.