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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 187 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the great sound and picture quality of the 4K Ultra HD Streaming Blu-ray Player. The remote control is another popular feature, with users appreciating that it lights up. Some customers also appreciate the product's performance and upscaling capabilities. Additionally, some customers have noted the unit's heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-187 of 187 reviews
  • Rated 5 out of 5 stars

    4K UB9000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product no complaints. I really recommend it and very satisfied thank Best Buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience. Your recommendation is valued! -C Panasonic

  • Rated 5 out of 5 stars

    "Wow" machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine . Excellent picture. Up scaled blu-rays look like 4K.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic do ub9000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great am very happy with the DVD player was ranked number one

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 1 out of 5 stars

    DN"T BUY THIS - YOU WILL BE DISSAPOINYRD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start? First don't believe the five star rating. I have read other reviews calling this a piece of crap - they are being kind. I own two OPO 203's and one Sony UBP 1100ES. I bought the 900 as a backup when my OPPO started having trouble. First it freezes when it feels like it, Secondly it can't change chapters to save it's life. Even worse is the fast forward. You need to push the button three times for it to respond. It's not quick and responsive. You can hear it struggle it's that bad. My Sony UBP 1100ES flies from one chapter to the next cleanly as an example. It also has a box in the bottom left hand corner telling you which chapter you are at. The 900 has a two step nonsense on the poorly designed remote. Now for the remote, another piece of crap. First the tray button is directly below the on/pff button. it is small and just barely is higher than the face of the remote. The tray is grindy when it moves out and in. Poor, Poor quality. The only good thing I can say is it is heavy. Buy the Sony UBP-1100ES. It costs $600 and blows this dog by miles.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 1 out of 5 stars

    Missing Basic Playback Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally useless without having (AB) Repeat, Zoom or Slow Motion. Before anyone says I'm wrong and that it does have Slow Motion go read the owners manual. For Slow Motion it states "MKV, MP4 and MPEG2: Not Effective". This unit is way over priced for not having these basic playback features that we use a lot. We were going to get this to upgrade from our old OPPO, but what would be the point, this is a downgrade from the OPPO.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was not up to the standards. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C Panasonic

  • Rated 2 out of 5 stars

    Very poor reliability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this for over a year now, and alas, it doesn’t function many of the features. It started slower and with far less ease of use than Oppo units. The picture and sound are excellent. But the functionality is very poor and it’s nearly a brick for my use now.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.
      We understand your disappointment. It’s important to us that our customers are more than satisfied, and we would like the opportunity to assist you further. If you experience technical issues with this Panasonic product or have any questions that need to be addressed, we would be more than happy to help you. The best course of action would be to contact our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience. #C Panasonic

  • Rated 1 out of 5 stars

    Missing SACD and DVD-Audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price it should play everything. Sony players for less than half the price give this option.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Ivan, thank you for your feedback! We truly understand your frustration. While the DP-UB9000 is a high-performance player, it does not support certain disc formats such as SACD or DVD-Audio. We recognize that, at this price point, you expected broader compatibility, and your input is valuable. To help set clearer expectations moving forward, we're updating our product description to reflect these format limitations more transparently. Thank you again for taking the time to share your experience. -C Panasonic