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Customer Ratings & Reviews

Your price for this item is $1,049.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 181 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the great sound and picture quality of the 4K Ultra HD Streaming Blu-ray Player. The remote control is another popular feature, with users appreciating that it lights up. Some customers also appreciate the product's performance and upscaling capabilities. Additionally, some customers have noted the unit's heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 181 reviews
  • Rated 5 out of 5 stars

    worth it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared sony ubp x800 and panasonic 820 and 9000 with 160" screen and 5.1 system. The Sony had smoother sound than Panasonic 820, but the picture of Panasonic was cleaner and better. I wondered if the Panasonic UB9000 was really the same as the 820 except for the analog audio out, UB9000 sounded much better than the ub820 even with HDMI, and the picrture was also better. Since the ub820 is just a good sound, the ub9000 is an audiophile sound ; I could hear the details of every instrument in the movie music very reliably and clearly. It cost me $1000, but with the sound and picture, it's definitely worth it. If you have a home theater audio setup and projector, I highly recomand it. I've had a Sony Blu-ray player for 10 years, but I didn't realize how much a high-end Blu-ray player could change the quality of my home theater.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your feedback on the investment value of the UB9000 for your home theater system. It’s wonderful to hear that it has significantly upgraded the quality of your viewing and listening experience. Your recommendation is invaluable, and we hope you continue to enjoy your Panasonic Blu-ray player for many more years. Happy watching! -M Panasonic

  • Rated 5 out of 5 stars

    Great 4K Player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Panasonic UB820 but I was interested to see why this unit cost 2X as much. As soon as I pulled it out of the box, the differences were obvious. It's rock solid, heavy and built like a tank. Quality internals and separate power supplies for audio and video output. It's THX certified. It has an HDR optimizer, that helps with tone mapping. All of this produces the best picture from a 4K player I've ever seen. I watched these two decks side by side, and while the UB820 produces a great picture, the 9000 is a step up. The colors are more realistic. The sync between lip movement and voices are spot on, but if an adjustment is needed, there is a setting for it. It automatically switch's to Dolby Vision unlike my Sony 800 M2. This was one of the reasons I replaced my Sony. My Blu Ray DVD's look better on this machine which auto up-scales to 4K. It has high grade 32 bit DAC's to give it a full rich sound. There's a quirk...you must go into settings to turn off the digital out to allow the analog audio to play. It's the only way to utilize the DA's. Another take away is that it doesn't play SACD's or DVD-Audio. However, If watching 4K DVD's is your main reason for getting this machine, and you want the best picture, and great sound, this unit delivers

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic UB-9000 4K player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great 4K player,built very well,weighs 17.2 lbs. Menu easy to use although some have stated it’s complicated.Have only played 2 4K movies with it so far as I have not had much time but everything has worked perfectly and looked great so far.I have a great Sony 800 4K player also and haven’t used the Panasonic enough yet to tell if it looks better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Terry! Thank you for your detailed feedback and for choosing Panasonic. We’re glad to hear the 4K player is performing well and that you find the menu easy to use. It’s great that your initial experience with the picture quality has been positive. We hope you continue to enjoy exploring all the features and capabilities of your new player. - S Panasonic

  • Rated 5 out of 5 stars

    Top of the Line Reference Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the top of the line Panasonic 4K Blu-Ray player. I also have the model below it which is half the price. If you’re looking for an excellent player built like a tank. Even though the 2 machines I own are basically the same, the 9000 seems to have little nuances and subtleties that the 828 does not. Also, you have a finer control over HDR 10+ content. The remote lights up, too. It also has more analog outputs for a full home theater set-up. Overall, if you can afford this machine and looking for something that is a reference player look no further. I’m very satisfied with this machine. H

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    The best Ultra High Definition player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by commenting on the purchase experience at Best Buy, which was a very good process and the equipment arrived with its box in perfect condition without any bumps, a symbol of good treatment in the handling and transport of a premium equipment, quite the opposite with the experience at Amazon, where I had to return 2 equipment with faults in its playback with signs of damage and more handling in the handling and storage. The Panasonic UB9000 equipment plays 4k discs with video and audio quality at a premium level in these 3 weeks of uninterrupted use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's fantastic to receive your 5-star review. Thank you for your continued trust and support! -C Panasonic

  • Rated 5 out of 5 stars

    Long live physical media

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 4k UHD player, this is a spectacular machine. Excellent build quality, and it has SO many features to make sure you're seeing the best 4k picture possible. Lobe that it has both Dolby Vision and HDR10+ (if any studio actually starts using it). Blu-ray playback is good, and DVD works fine, but you can get better picture quality from older players. The 9000 introduces some picture "enhancement" that sometimes makes non-UHD content look less than perfect. Minor complaint is that there's no zoom feature for really old non-anamorphic DVDs, so you can't scale them up to full your screen. But seriously, at this point, almost nobody has many of those in their collections. Really happy with the player so far. It feels way more sturdy than Panasonic's next step down (the 820), even though the features are nearly identical outside of build quality and audio connections.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    Best 4k Blu-Ray player ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best player ever ,its absolutely amazing what it can do. I paired it with the LG-G5 83in and my Yamaha 9.2 8k surround sound and the picture quality is everything of 8k quality

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Tim! Thank you for the kind words, it's wonderful to hear how well the player fits into such an impressive home theater setup. We're thrilled that the performance and picture quality are meeting your expectations. It's always exciting to see our technology help bring out the full potential of a high-end system. - S Panasonic

  • Rated 5 out of 5 stars

    Pricy? Yes. Get it and see why :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the Panny 820, but almost immediately upgraded to this top-of-the-line 9000. The 820 was decent, but it began to pixelate a number of discs (even after I cleaned the discs). I have found this 9000 to be superior in every way. It plays everything without issue. It is rock-solid and doesn't have the plastic feel of the 820. The video and audio are also noticably cleaner on my calibrated LG-G2 77" OLED. Yes, it's pricy and twice the price of the 820. However, in all the decades of my purchasing higher-end audio/video equipment, I've come to learn you really do get what you pay for in equipment. I thought the 820 would suffice, but at the end it was the 9000 that hit the sweet spot. If you spent good money on your display device, do yourself a favor and don't skimp on the player that feeds it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G Panasonic

  • Rated 5 out of 5 stars

    Nothing but the best for my movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of Panasonic since I shopped all over for my first VCR (looking for one that was actually made in Japan) and spent $400! It simply had the best picture quality, as does this 4K player. Operation is smooth and silky and the build quality is top-notch. The HDR optimization features are a must if you have a projector or OLED. It will preserve the details of bright lights and suns (stop them from blowing out) on HDR 10 titles without altering the brightness of the entire image like displays do. You can customize it for the type of display you have. Combined with my LG OLED's dynamic tone mapping, these titles look almost as good as Dolby Vision grades. It also has different HDR settings you can try for day-watching if your room gets brighter than ideal. They're bound to be better than your display's algorithm. Panasonic has always had top-notch scaling, so it's great for upscaling your Blu-rays and DVDs too. P.S. You might want to price match with a huge online store while you can!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic ub9000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ub9000 is the best hands down! Unprecedented picture and sound. Buy the extended warranty the last one I had the tray froze up. I was able to pop it off but decided to get a backup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Donald! Thanks for your enthusiastic feedback on the UB9000! We’re glad you’re enjoying the outstanding picture and sound quality. It’s great to hear you found a solution with the extended warranty for added peace of mind. We appreciate you sharing your experience! - S Panasonic

  • Rated 5 out of 5 stars

    Just wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For awhile i was chasing the perfect soundstage by calibrating my home theater system. The last piece of the puzzle was the UB 9000. The disc content completely outperforms the apple 4k that i have both audibly & visually. It was like watching the movies for the first time again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your amazing review! We are glad that the UB9000 has completed your quest for the perfect soundstage. Knowing it has rekindled that "first-time" movie magic for you, both visually and audibly, is precisely why we strive for excellence. Thank you for choosing our product to enhance your home theater experience; it means a great deal to us! - F Panasonic

  • Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several CD/DVD/Blu-Ray players over the years. I researched this Panasonic unit for a few months before going into the local Best Buy and watching/listening to their demo unit. I was impressed with both the video quality and audio accuracy. In addition when I picked the unit up I realized it's built like a tank! Robust frame and chassis. Well engineered using top quality components results in a high end unit. This unit is a little better than my Oppo and that's saying a lot. You get what you pay for...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Best 4k blu ray player money can buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this blu ray player for the last few months and it is by far the most premium player for 4k blu rays and normal blu rays money can buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi David! Thank you for the high praise! We're honored to hear that our 4K Blu-ray player has earned a top spot in your setup. It's great to know it's delivering a premium experience across both 4K and standard Blu-rays. Here’s to many more months of cinematic excellence! - F Panasonic

  • Rated 5 out of 5 stars

    Great Player - Customer service needs work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid player - Nice remote and pairs well with 4K TV as well as smart mgmt via the TV remote. excellent resolution. Only problem was a local store.. pick-up was delayed for 5 days, and customer service was insistent that pick-up occur within 5 days arrival despite being in the evacuation zone for the Eaton Brushfire in Pasadena. Makes me pause before ordering for in-store pick-up in the future

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 5 out of 5 stars

    Best player you can ever own!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a smart buy I knew everything I was looking for and this machine checked all the marks if you have a theater setup this should be in your arsenal

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Anthony! Thank you for the fantastic 5-star review! We’re glad to hear our Blu-ray player checked all the boxes and fits perfectly into your theater setup. It’s great to know you made a smart buy that delivers the performance you were looking for. Enjoy every movie night with top-notch quality! - F Panasonic

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought nothing could compare to the Oppo UDP-203 (which is no longer in production), but was amazed by the performance and build quality of the Panasonic DP-UB9000. I own them both now and can honestly say that they are of equal quality and design features. If I were to choose on the basis of picture clarity and sound quality, I would rate the Panasonic as being slightly better on both.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are glad to hear that you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    Best product on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Best price anywhere for the blu-ray player that we have been wanting a long time. The picture quality and sound are much better. Even our apps are better. It weighs alot, but is excellent for upgrading video and sound quality even with dvds and older blu-rays

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. We look forward to hearing from you again! - S Panasonic

  • Rated 5 out of 5 stars

    Seeing true 4k for the first time with this player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best uhd player on earth. If you’re thinking about going with a lower price player like I was, DONT. If you think the 4k you see watching Amazon, Playstion 5, or Netflix looks great it’s garbage compared to this. This player lets you see what 4k can really look like. It will blow you away how much better your 4k tv will look! It’s expensive but worth every penny in my opinion.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    A True Flagship

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased from Best Buy the Samsung - 65” Class QN900B Neo QLED 8K Smart Tizen TV, connected to the then flagship Samsung 4K UBD-M9700 which is no slouch with 4K P.Q. & sound. Decided since upgrading the TV should probably upgrade the player too. The Panasonic DP-UB9000P1K was a perfect match for the 8K TV, picture quality shockingly improved, the next big surprise was the bitstream THX surround mated my THX Pre-Pro produced stunning 7.1 surround, that revealed enveloping realistic sounds I never heard before coming from the speakers, clearer center channel dialogue, surround effects, and subs produced greater depth and low-end space. The player also does a magnificent job on standard 1080p Blu-Ray discs. This player truly a flagship player, and IMO worth every penny. My biggest problem is, now I need to rediscover my entire video library. As for Best Buy: shipping needs to be greatly improved as the box was not double boxed which is needed to protect the original box from being dented, scuffed and most of all to keep anyone from knowing there is a very expensive player inside.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    Best 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k Blu-ray player that I own.. I know about the 1000+ players but this is under that and when I tell you it is a difference from sound and visuals. This player made me a believer… I used to download in stream from a nvidia shield. This made me appreciate 4k movies I’ve been collecting every since.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star rating brightened our day! We're so happy to see our product meets your expectations. - S Panasonic

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