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Customer reviews

Rating 4.6 out of 5 stars with 1536 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Arc5 Wet/Dry Electric Shaver highly for its shaving quality, ease of use, and long battery life. Many appreciate its fast charging speed and reasonable price. The shaver's noise level and trimmer also receive positive feedback, while the size is a minor concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,536 reviews
  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Really Love This Razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been shaving using a 5 blade razor, but I found my neck constantly getting irritated. I did that for about a year, but for many users used a well-known brand rotary razor and found I had to go over the same area too often. The Panasonic razor does an excellent job. I have used it on a totally dry face with no problem. The foil gets a bit warm, but never hot. I know use some shave cream over a wet face just to get a bit of lubrication, and the results are excellent. This razor is also very easy to clean. Can't believe I waited so long to try a foil razor.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great shaver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv this thing. Smooth head every time. My wife luvs it as well. She doesn’t use it she likes the way my head feels.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 4 out of 5 stars

    Solid Cutter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. it has 4 separate cutting blades and has done a nice job. My only regret is that I have spare blades & foils from my other Panasonic, but they are for the 2 blade system...I should have looked more closely.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Pros mentioned:
    Noise level, Shaving quality

    Rated 5 out of 5 stars

    Very close shave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to the arc 5 from a Norelco rotary. Night and day difference. Shaves closer and is quieter and smoother on the skin. No regrets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    A Convenient to Use and Maintain Electric Razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the close shave I get. I like the separate settings for beards. I much prefer the foil heads over my previous rotary head shaver for cleaning. The razor head is easily removable. An indicator lights up when it's time to clean the heads with liquid soap and warm water; though I haven't owned the shaver long enough to experience that. Another nice convenience is a power level indicator for the rechargeable battery in increments of 10%.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality

    Rated 5 out of 5 stars

    My husband loves this shaver

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provides a very close shave, is easy to clean and looks great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Charging speed, Shaving quality

    Rated 5 out of 5 stars

    The best electric shaver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very close shave. It charges fairly quick. Should of bought this sooner!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this device. It has not been a disappointment!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being a valued customer. We appreciate your feedback. -C Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    great electric razor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using an electric razor / I love it expecially being able to use it wet or dry / close clean shave

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality

    Rated 5 out of 5 stars

    Dr HVAC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great electric razor. Fairly close shave. It is comfortable and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Noise level, Shaving quality

    Rated 5 out of 5 stars

    ARC5 Shaver is a must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Shaver-- nice & quiet - a close shave - no complaints here!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 1 out of 5 stars

    Be Careful...over time it degrades

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in August 2019 and was very satisfied. I had the Arc 4 and thought this was a nice upgrade. The shave was close and clean. I have a fast growing beard and easily have a 5 o clock shadow each day, so needless to say I shave daily. I also rinse the blades and screen after each use. Weekly I would perform a deeper clean with liquid soap as recommended. After about 2 months I noticed it was starting to miss some hairs on my neck and on the side of my face, which was not a huge deal. By November (about 3.5 months after purchase), I could not get a close shave at all. It was missing large spots no matter how many times I went over my face. I could not imagine that I would need a new screen and blades. I looked up the replacements and they were $55. I can't justify that cost every three months. I did try to contact Panasonic for assistance via e-mail twice, but they never responded. After doing some online research I did find that this is a common complaint with the ARC 5 and that Panasonic traditionally has poor customer service, so I guess that is why I never got a response. I picked up an ARC 4 at Best Buy during the Black Friday sales, that model has always performed very well for me so I went back to that model. Do some research before jumping on the ARC 5 to avoid disappointment.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer,thank you for your review. In order to better assist you please reach out to our online chat support following this link: https://shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 5 out of 5 stars

    Great in-store service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product comes highly rated, and hy husbanc has used this line of shaver for over 10 years. The service at the store was outstanding. When it was found to be out of stock, it was shipped directly to my house, no charge, in 3 days!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Battery life, Shaving quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best shaver I ever had. it provides a very close shave. It also holds its charge for a good amount of time

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very easy to use and holds a charge for a long time so I am not constantly charging.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    Great Razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used all brands of electric razors over the years. I keep going back to Panasonic which delivers a very good product. I am replacing a four year old ARC 3 razor which still works fine, but the battery is starting wear down.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality

    Rated 5 out of 5 stars

    Great shaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shaver! Truly does get as close as a blade and is much more comfortable, fun to use, and easy on the face!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Noise level, Shaving quality

    Rated 5 out of 5 stars

    Close Shave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome close shave for an electric razor. Runs quietly too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good shave, easy to clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Norelco/Phillips and Braun razors and have not been happy with product performance, I used a Norelco razor for years,but recently I went to replace the blades and got a set that was way more expensive and of poor quality.I tried Braun but wasn’t happy with the shave either. So I tried Panasonic and have been happy so far. Easy to clean especially compared to the Phillips.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Noise level, Shaving quality

    Rated 5 out of 5 stars

    Quiet and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, excellent, quiet and quick close shave. Would recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic