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Customer Ratings & Reviews

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The comparable value price is $154.99

Customer reviews

Rating 4.6 out of 5 stars with 1533 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the Arc5 Wet/Dry Electric Shaver's superior shaving quality, ease of use, and long battery life. Many appreciate its quiet operation and the convenience of the wet/dry functionality. The included trimmer also receives positive feedback. While some find the size to be a bit large, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,535 reviews
  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    best electric shaver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    + works very well regardless if you shave daily or weekly + station cleans and dries - maintenance (blades replacement and station refills) is not cheap, but not that bad comparing to mid-range shavers. plus you can switch to non-original refills, but I do not feel need to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review! We're thrilled to hear you love the product. -C Panasonic

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good wet/dry shaver for everyday use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time trying an electric shaver. I generally use a trimmer, so wasn't sure how this will work. But honestly, this has done a great job that I might switch to this long term. This shaver is pretty comfomfy when holding and it is not bulky or heavy either. I charged it to 100% battery before first use, as always with any battery operated device. There is a LCD display that indicates your battery percentage. The shaver comes with a case for easy storage and travel. Since this is waterproof, you can use it in the shower as well, plus cleaning under a tap is handy. There is a sensor that changes the power based on the beard density where you are shaving. On the back side of the unit (if you are facing the display), there is a pop-up trimmer that comes in handy for sideburns and mustaches. The outer foil and the inner blades are replaceable. This is more like an everyday shaver. If you have grown out your beard, you might want to use a trimmer first before using this shaver and continue to use it everyday to get the clean shave look. Overall, a really good shaver and I would recommend it to anyone looking for everyday use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shaver lose money. I have to go over the same spot at least 7 or 8 time no matter how long or short your facial hair is. Its the worst product from Panasonic

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Rated 1 out of 5 stars

    Did not work for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because all the good reviews it had but unfortunately I didn’t work for me. Tried it 3 times and it simply didn’t work. Did not shaved as expected. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razor seemed ok but started making grinding noise so returned after first week. Spending more doesn’t mean it works better or definitely longer. I was ready to be amazed but that wasn’t the case.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that your unit was not working. Please keep in mind that this unit comes with a 2 year manufacturers warranty and next time we would be glad to assist you with an troubleshooting the shaver. shop.panasonic.com/contactus Panasonic

  • Rated 1 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the razor but not as close of a shave as claimed. I have to go over a couple times to get a good shave. I would still buy it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We will take your feedback into consideration. -A Panasonic

  • Rated 1 out of 5 stars

    Very poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This razor is supposed to be a high dollar, quality shaver. But no, it is terrible at getting neck hair, leaves patches behind, and give you razor burn. I'm going back to the Buan series

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback and we're sorry you're not thrilled with your experience so far. Everyone's skin and hair growth are different, and it can take about 30 days to adjust to any new shaving method. We'd also recommend trying the shaver wet, as this works more effectively for many of our customers. Panasonic

  • Rated 1 out of 5 stars

    Doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. I cleaned after each use but, unfortunately, the blade and foil needed replacement after about 2 months and they are $85!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality

    Rated 5 out of 5 stars

    Superb - Best shaver ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hunting for the right electric shavers for years. I used Phillips Norcelo and then threw it out, when I started getting rashes, switched to Braun 7 series which is ok, but after few months of use, I had to use a razor to redo the neck area the braun series 7 would leave the hair and also my skin was getting rashes. I then switched to the latest Norcelo - 9700 which was touch sensitive but still was not feeling good, when someone at BestBuy suggested Panasonic. I bought this shaver and it is simply superb. This is the best shaver ever and easy to use and clean too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Avoid this if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard on skin and got burns on few places, tried with dry and wet shaves and it doesnt do a close shave, going to return this.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash Don't purchase it Trust me Get yourself something. Else

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Please feel free to reach out to us at https://shop.panasonic.com/contactus with any further comments, concerns, or suggestions you wish to share. -M Panasonic

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t give a close shave. Very dissapointed it’s hard to shave when you’re older, was hopeing it would help with poor vision.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Noisy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is it noisy, my 10-year-old Norelco shaver does a much better job sorry I ever got this.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Pros mentioned:
    Shaving quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Panasonic Arc5 Wet/Dry Electric Shaver

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the shaver for about a week. Definitely works better than my old electric razor which after two years of using it, I was never happy and resorted to a manual razor, even after changing the heads 3 times in 2 years. I can already tell the razor is working better than the past and know that it takes a few weeks for the razor and my skin to get into sync with each other. I checked again tonight and still looking good. Can't wait to see how this is working in a month, but can tell that I am already happier with this than the other electric and definitely happier not too have to use a manual razor anymore,.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for 2 weeks. It leaves a lot of hair behind. Not worth the money you pay. I will try a diferent one

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work on beard. It shave my skin instead of beard.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 4 out of 5 stars

    Good for a quick shave but struggles on the neck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of today, I have used this a couple of times and I think it is pretty decent. It quickly gets my stubble from my face. I think I can get my shaving done under 7 minutes as opposed to 20 minutes with a traditional razor without any cuts. But when it comes to the neck area, it doesn't get out everything like a traditional razor. And also, this is on an expensive side especially when you think about changing the header.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and cheaply made, razor edger tooth broke after one 12” drop...very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    panasonic Arc5 Wet/Dry electric shaver - silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this shaver, it didn't cut my facial hair good. Didn't work for me.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Best electric shaver made!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic makes the best electric shavers, and I have tried all the major brands. The closeness of the shave without irritation is outstanding, and I have a very heavy beard! It works best with a shave cream or just water, but will give a good dry shave when in a pinch. I highly recommend this shaver!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic