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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 727 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the KX-TGC352B DECT 6.0 Expandable Cordless Phone System's ease of use, sound quality, and generally good price. Many appreciate the range and battery life, along with the various features offered. However, some users noted that the volume could be improved, and the lack of an answering machine was a common complaint. Other minor drawbacks included the absence of a wall mount and some inconsistencies with caller ID functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 727 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the new home phones. They are more clear and easier to use. Plus the quality is great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Durable, easy to use, functionable, great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless phone system is very much worth the price I paid. They are very easy to use & set up. The phone is very durable, functionable, expandable & attractive too. I like that the numbers are large, light-up, has a speaker phone button, is sleek & easy to hold. I would definitely recommend this system to any of my friends or relatives as well. I previously bought a Panasonic phone & used it for 20+ yrs so the quality is there for sure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Recommended and would purchase again.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As everything I have ever purchased with the name Panasonic, except for 2 fax machines, I am very pleased with the performance and the features of this system. Nice to have a speaker 'phone feature on each handset, instead of the base station, especially for those many times I am put on "hold". I haven't found a way to delete past calls in a batch, so I don't delete them as often as I would prefer. Each handset base has a small footprint. I have a clear signal everywhere in the home, as well as outside when doing yard work. The price point was perfect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Good quality cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Panasonic brand cordless phone, excellent sound quality and range, works as expected.light weight comparing to my previous model. Recommend to anyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Easy to install. Good sound and display.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great Basic Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, very light weight, and excellent sound. It does everything I wanted it to do. I'm glad I bought this model.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Range, Sound quality

    Rated 5 out of 5 stars

    Landline Phone Upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 sets of these to replace older multi handset cordless phones. The different in call quality, range, features, ease of use was like night and day

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great value, great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for my needs! Plugged in & worked right away, although they recommend you charge it fully before use. Very easy to program, adjustable ring tone & volume. Speakerphone is crisp & clear & no noise distortion when talking on the handheld earpiece. So happy I purchased! No need to buy a more expensive phone, this has all the features I need!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jessa, thank you for the feedback regarding your phone which is valued. Panasonic

  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 3 or 4 different brands of cordless phones over the years and I have to say that this Panasonic phone is the best! It has great range, voice quality, and talk time. I really like the feature where it shows the date and time when it is idle but I think its best selling point is that is uses common AAA rechargeable batteries so it will never be a hassle in the future to find a replacement battery if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Cordless phone standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to add to the number of cordless phones in my household. Without a doubt, this is the best choice out there. Have a set of 4 of these dating back over 10 years old still working flawlessly daily(with the same original batteries in all phones). Love the new features such as when you erase one previous caller in the memory on one phone, the caller is erased on all the other extensions also. Range and sound quality also excellent!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Phone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set without answering machine. I am old fashion. I like my stand alone answering machine. I needed a phone with a good caller ID display. This phone is pretty good for that. Rather thick letters makes it easy to glance over at it and see who is calling. Sound quality is nice. Mine is connected using Spectrum's internet phone service. No issues so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones for the money . Lots of features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! Well worth the price. It has all the features that I need and want.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Andrew! Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! No complaints Light weight, easy to assemble. Going to purchase another pair for my mom!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Good cordless phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our old cordless telephone purchased years ago. This one works very well and we are pleased with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    HOME PHONE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD QUALITY GOOD PRICE EASY TO USE LIGHTWEIGHT. I LOVE THIS PHONE

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Range, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, long range, easy to use product and worth the money

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Price, Range, Sound quality

    Rated 5 out of 5 stars

    household

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality phone good range excellent sound good price

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us Panasonic

  • Rated 5 out of 5 stars

    Best Buy doing good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I liked and I like price too much better

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review! We sincerely appreciate your feedback. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones seem to be working fine. Only gripe we have so far is, after 30 minutes talking the phone hangs up. I don't care for this feature. However, this is a minor problem. We recommend purchasing these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Please note that if the phone system hangs up the call after 30 minutes, that would be a service offered by your telephone company and it is not a built-in feature of the phone system. - S Panasonic

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