Customer Ratings & Reviews

A fine product. Returned only due to being ultimately unable to connect a phone at my location.

Great phone & great options! The manual makes it easy to follow.

The phones are fine but cannot find extra hand receivers

We bought these for our office... so far we like them, just what we were looking for

It is really more phone than we need. It is an over achiever for me.

These phones are decent I suppose. They serve their purpose. The only issue that we continue to have is if I’m on line one, and someone calls in on line 2 you can hear everything that’s being said on line 1 during the call. It’s like the lines get crossed. We’ve also noticed a ton of static and crackling in the calls that we never had on the other phones prior to these.

Got this for my dad and it worked well. I think he likes it a lot.

Not certain why, but I have to keep updating the time setting. I haven't had time to figure out yet, but I know that should not be doing that.

I went in the store to purchase a cordless phone. I told the sales person what i wanted. He said you didn't have on the shelf what i wanted. He said it was sold out. So he ordered it for me. When i received out it was a corded phone. I was sick and didn't return it for about a week pass the return time. I wanted money from the purchase to go back on my card. The customer service person said she couldn't do that. I explained i was sick and couldn't bring it back sooner. She said all she could do was give me a store credit. I don't think this was acceptable and unforgiving. I have been a faithful Best Buy customer. This policy is very unyeilding and unforgiving. I will think twice before coming back to Best Buy.

Picked this up for my grandma. Easy to set up and most important it was easy for her to use!

This is used in a business environment and it is extremely reliable.

Great little office phone!! Nothing to fancy does the job very well!!

Replaced an older Panasonic and this is so much better. Wish I would have done this before.

Works great. Needed the 2 line system.Now we don’t miss calls.

Speakerphone is scratchy and inconsistent. Swapped it out for another one and it was slightly better but not good. Worst part is that it was for my elderly mother who only uses that particular option. Huge plus is that it Bluetooth links to her cellphone so that electronic hurdle is avoided as well as phone contacts.

It has held up well for business use. It is used everyday at our fitness studio. Coverage of wireless handset is a little weak at some spots in the studio.

IT DOES NOT WORK! IT DOES NOT WORK! IT DOES NOT WORK! IT DOES NOT WORK! IT DOES NOT WORK! IT DOES NOT WORK!

Bought this unit for our small (veterinary) office, along with 3 handsets. Sound quality is very good and the range is impressive. We are in the country and can take the phones out to the barns and out-buildings and continue our calls, which is invaluable while a doctor is talking with a client about their goat/horse/etc. But... We get complaints from client all the time that they left messages which aren't on the answering system at all. Sometimes (after hours) we can hear a client leaving a message but then there is nothing there when we go to listen to it and return the call. Sometimes a message will show up on the answering machine that was left DAYS AGO but was not there when we play messages back each morning when we open. Needless to say, this is very disconcerting and a real problem for a doctor's office as people will call during the evening to let us know that their pet is in distress and then we don't even know they've called for a day or two. After using our first system (yes, we bought two over the last three years), I assumed that the phone was old and beat up and replaced it with a new (identical) unit a few months ago, but the new unit is doing exactly the SAME things as the old one was. Clearly, Panasonic is making a defective and poorly-designed system here. The phone itself DOES WORK, but we're going to have to get two outboard answering devices (one for each line) and turn off the internal answering system, and that's a shame. Can't recommend this phone to anyone who needs a dependable answering machine.

Phone automatically starts at Voice Mail no matter what; requires holding # key to clear, until any other function is called -- which then ends with the Voice Mail function high-lighted. Very annoying!

This is the 2 line phone I was looking for. Easier to work with than the 2 line AT&T