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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1338 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the KX-TGD832W DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many appreciate the caller ID, overall features, and reasonable price. Some customers feel the volume could be louder, while others find the phone to be lightweight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,338 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small Business Helper

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small shop so we take multiple calls in a small room & were getting sound interference & signal issues. This puppy solved that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your review! We’re delighted to hear that our phone has helped your small business stay connected without interference or signal issues. It’s great to know it’s making communication smoother and more reliable for your team! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone Replacement for a Senior Citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and charging was easy. System is easy to operate and works fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Thomas! Thank you for your feedback! We’re happy to hear the phone was easy to set up and is working well for your senior family member. We appreciate your review! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Announces caller, easy to block marketing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this system, especially all the ways to block telemarketing. I'd purchased an AT&T set which was hard to use (5 keystrokes to get to my directory) and had no "caller ID announce" - so I had to run to the nearest handset to see caller ID. This phone set announces caller ID, and I can either immediately block, or press a button which asks the caller to say their name. If it's a machine calling, it gets disconnected and auto-blocked. My phone directory is one button to access. Using caller ID I can send telemarketing calls which I missed to the blocked list. Yay!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Phones are wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are great. So easy to Call Block unwanted calls! I’ve reduced those robo calls from 20 a day down to 2 or 3 a day & Im blocking them as they come in. It’s a little difficult to set up my caller list. Takes patience. The sound quality is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It blocks the spam calls before they come and i loved that feature.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your experience! We're delighted to hear that you're enjoying the call-blocking feature and that it's helping to keep those spam calls at bay. Your satisfaction is our priority, and we're glad this feature is making a difference! - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beware if using cell mode without landline

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, sound is clear, range is tolerable. We bought this system to get rid of our landline at home and just use our mobiles. These phones are NOT the solution. In cell (bluetooth) only mode (no landline), you cannot dial out from the handset key pad and you cannot select a number from your mobile phone's contacts. You can only select a phone number from the list of the last 5 numbers dialed in the handset to call out. This is a severe and unacceptable limitation.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. Please note that the KX-TGD833W telephone system does not support the Link to Cell feature. If you have a different phone model please make sure that the Cellular Line only mode is set to On and the line cables are disconnected from the base unit. Once you set this mode please make sure to use the Talk button or the Speakerphone button to make calls, instead of the Cell button. If you would like to use the cell phone's phonebook we would advise transferring it to the Panasonic phone and it will become accessible from the landline phones Phonebook. Hope this helps! - S Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Great phones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are easy to use, and were so easy to install. The features are so good and instructions easy to understand. I truly wish I had these phones long before I finally got them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume should be louder

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone system for my 81 year old father and it’s pretty easy for him to use. The only complaint is that he needs to use the speaker phone when using because it’s not loud enough for him to hear on otherwise.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    easy as pie setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple phone to use. programming contacts is a breeze and the cll block feature is super easy to use as well. very satisfied with the purchase and would recommend to anyone looking for a simple phone to set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for the elderly to figure out!!! You can hear clearly and see clearly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your 5-star review! We’re so happy to hear that the phone’s clear sound and easy-to-read display make it simple and comfortable to use. It’s wonderful to know it’s helping you stay connected with ease! - F Panasonic

  • Rated 5 out of 5 stars

    High Tech Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. It was easy to assemble and works very well. The instructions for use are very clear. This replaces a very old phone I had for many years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re delighted to hear your new phone is living up to its high-tech name and making the switch from your old phone a breeze! Clear instructions and easy assembly are what we aim for, so it’s wonderful to know you had a smooth experience. Thanks for choosing us to be part of your next chapter in communication! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good landline phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic brand replaced my old phone. I’m a bit of a dinosaur who still has a landline phone plus the cell phone. I find the landline is so much more reliable where I live even with Wi-Fi calling on my cell phone. Very simple to use and a good brand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. It’s great to know it’s working well for you, especially in areas where landlines are more dependable. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Panasonic Cordless Phone System.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phone system stopped working, so we bought the Panasonic. We just plugged it in --- let it charge --- and it works fine. The users' manual is far about my pay grade. I"m glad it worked after only plugging it in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Charles! Thank you for sharing your experience! Sometimes the simplest setup is the best setup, plug in, charge, and you’re good to go! We understand manuals can get a little complicated, so we’re glad it worked smoothly right out of the box. Enjoy your new phone system! - F Panasonic

  • Pros mentioned:
    Call blocking, Caller id

    Rated 5 out of 5 stars

    Great Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great house phone. The Caller ID screen is very visible and easy to read. I also truly enjoy the call block feature. I can select which numbers to block. It also calls out the number that is calling so if I am not near the phone to see the number, at least I can hear who is calling.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone /w answering machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power outage knocked out my answering machine and I know many landline phones have been disconnected, mine has not and I needed a new one. Having been to Best Buy on many occasions I had noticed many styles of answering machines and was able to choose the one that best fit my needs. After connecting, was pleased with what it can do beyond my old one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the product! We value your input and encourage you to let us know more details about your experience with us. - S Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Very easy to set up and use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This telephone system is very nice looking. It was a snap to set-up and I like the variety of ring tones that are available. Also, the ability to easily block scam callers is made quite simple with the red call block button.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    stop robo calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great.. easy to block numbers from outside ..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We’re so glad to hear that our telephone is helping you put an end to those pesky robocalls. Making it easy to block unwanted numbers was a key priority, so it’s great to know it’s working well for you! If there’s anything we can do to make your experience even better and earn that extra star, we’d love to hear your suggestions. Here’s to uninterrupted calls and peace of mind! - F Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Features

    Rated 4 out of 5 stars

    good buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and lots of features , plenty of blocking for unwanted calls

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the KXTGD833 meets your every need. Panasonic

  • Rated 5 out of 5 stars

    Good phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these phones for my parents and they love them. They have great long range.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for sharing! We’re glad to hear your parents are enjoying the phones and that the long-range performance is meeting your expectations. - S Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Super smart stop the madness phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panasonic hone kxtgd830 is a gift from God. I purchased fir a 90 year old lady. The numerois scam calls were affecting her health. One tricked her into changing her health insurance provider to a company that didnt pay doctors visits. The phone blocks some spam calls automatically . Others are easy to block as you go along. The voice announcement of who is calling , i just cant say enough about this phone and its features. If she wants she can give an access code to her callers . I have sent information regarding this phone to others. It's super affordable . I highly recommend this phone.There should be more promotion for this phone. I highly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

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