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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1081 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,081 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    You will Hear and Sound Clear Using This Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless phone and Digital Answering System. I love this phone as it syncs to my cell phone when I get a phone call on my landline. The buttons and light up feature along with long battery life is great. The sound is clear and the directions were easy to understand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have no problems with these. We had purchased AT&T ones first but they ceased to work afte about 4 months and we returned them and purchased these from Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Paula! Thank you for your review! We're glad to hear your Panasonic phones are working well so far and that you're satisfied with your choice. We appreciate you giving us the opportunity to meet your needs! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great 3 piece set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set to replace an older version. Setup was easy. The call blocking feature and it’s dedicated button is an awesome feature. Another great feature is the low battery alert. It speaks!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Very Nice Phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were easy to set up and work extremely well, but the battery does not keep its charge as long as previous phones I've used.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    GOOD BUY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HELPFULL FEATURES. LONG BATTERY LIFE. LIKE THE LARGE BACKLIT KEYS. FEATURES EASY TO USE . NOT TO COMPLICATED. WORKS WELL FOR ME AS I AM LEGALLY BLIND. MY LAST PHONE WAS MADE FOR LOW VISION PEOPLE AND WAS HARDER TO USE.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this product since Christmas. Working great so far & battery life is great -- exactly the reason I replaced my previous unit. Easy set-up and good sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Uses a cell phone to give you land line simplicity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother went from a land line phones all over the house to a cell phone because the cost of land line is skyrocketing. She did not like the fact she had only one phone. This fixes that. Amazing idea and it works.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Great landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and setup. Really like the cell phone link and the ability to block calls. Dinner is much quieter in our home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your wonderful review! We’re so glad to hear that you’re enjoying the easy setup and user-friendly features of your telephone. The cell phone link and call-blocking capabilities are designed to make life more convenient, and it’s great to know they’ve brought some extra peace and quiet to your home during dinner. Your 5-star feedback means so much to us! - F Panasonic

  • Rated 5 out of 5 stars

    Great solution for cutting the landline cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these because we cut off the landline. Our two cellphones connect well with this system and we never have to miss a call because we can hear the handsets ring all over our two-story house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Retired citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot of new features that I didn't have on my old phone. The only thing I wish it had is a louder volume, other than that, I love my phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Silvia! Thank you for sharing your thoughts! We’re glad to hear you’re enjoying the new features on your phone. We appreciate your feedback about the volume and will keep it in mind as we continue to improve our products. We’re happy to be part of your experience! - S Panasonic

  • Rated 5 out of 5 stars

    New Cordless Phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Panasonic phones and when are last set of 18 years, decide was time to replace. So we purchased these more update Panasonic phones for home use and so far we love them so much more functionality than older set.I would highly recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the wonderful review! We’re honored that you’ve chosen Panasonic phones for so many years, and we’re delighted to hear that your new set brings even more functionality and enjoyment to your home. It’s great to know the upgrade has been such a positive experience. We truly appreciate the 5-star recommendation and hope the phones continue to serve you just as reliably as your previous set! - F Panasonic

  • Rated 5 out of 5 stars

    New phones for primary home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great item . Was easy to install. At this point would recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your great review! We're thrilled to hear that the phones have been easy to install and are working well for your home. Your recommendation means a lot to us, enjoy staying connected! - F Panasonic

  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is satisfactory. Not as solid as my older Panasonic landline phones. Also there a message there is no sound that the phone makes. So you could miss it a whole day without knowing you have one. The phone is good looking and lightweight and does the job.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Ruth! Thank you for your feedback. We’re glad to hear the phone is doing the job and that you find it good-looking and lightweight. We understand your concern about the sound notification and appreciate your insight, it’s something we’ll take into consideration for future designs. Your comments help us continue to improve! - S Panasonic

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No problems at all. Very clear and easy to hear. Happy with everything.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We're glad to hear the phone is working well for you and that you're happy with its clarity and ease of use. Wishing you continued satisfaction and seamless communication! - F Panasonic

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased phones for my mother. She loves the white very clean looking color. Phones are clear when talking, no static or background noise. Batteries seem to hold charge for a really long time before needing to be placed in the base. Love love will purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re thrilled to receive your 5-star feedback! Thank you for being a valued customer and sharing your experience. -C Panasonic

  • Rated 5 out of 5 stars

    Home wireless Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and economical system! System provides total house access!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your wonderful review! We’re delighted to hear that you’re enjoying your home wireless phone system and finding it both user-friendly and economical. It’s great to know it provides seamless access throughout your home, exactly what we aim for! Your 5-star feedback truly brightens our day, and we’re so glad the system is meeting your needs perfectly. - F Panasonic

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy of use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones are very resistant, they work very well because they do not lose the signal, the battery lasts a long time, and their functions are very easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having multiple phones around the house and even in the garage. It makes it handy. I've had Panasonic brand before always last for years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Rita! Thank you for your feedback! We’re delighted to hear you’re enjoying the convenience of multiple phones and that Panasonic has been a reliable choice for you over the years. Your loyalty means so much to us! - S Panasonic

  • Rated 5 out of 5 stars

    A winner of a phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Panasonic landline with 4 receivers. It’s been great! I like the ring tone I selected—musical and different. I can easily redial, and I can block spam calls! It’s so reliable that I’ve stopped using my cell phone to place calls. I highly recommend this phone!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Joan! We’re so happy to hear your Panasonic phone is working so well for you! It’s great that the features like caller block, redial, and customizable ringtones are making your daily calls easier and more enjoyable. Thank you for recommending it! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    I Love My New Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. It has alot of the blocking features that my old phone didn't have. The only question I have is and maybe someone can answer this question for me, if I delete a blocked number from my list will the scam caller have access to my number again?

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! Regarding your question, yes, if you erase a blocked number from your list, they can call you again if they dial your number to try again. -A Panasonic

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