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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 958 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the KX-TGD863A Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System. They appreciate its user-friendly design, call blocking capabilities, and sound quality. The multiple handsets, caller ID, Bluetooth connectivity, and stylish design are also well-received. However, some customers have concerns about the battery life and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 958 reviews
  • Rated 5 out of 5 stars

    Love this phone system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone system. Couldn’t be happier. Great price. Easy set-up. Sound is clear when using and announcing callers. Like our last Panasonic system – no doubt it will last many years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Classy looking phone; full of useful features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone set because of its features and its classy looks - and it has not disappointed! It looks very nice in my home, and it takes up less space than my old set. It comes with a very big and thorough user's manual that is well written. The buttons and screen are very easy to read. Its clock has been spot on since I set it over a month ago. It fits my hand very well. This is an excellent buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Blue Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and very easy to use. Slim enough to put wherever you want

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! - S Panasonic

  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    House phone good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear clearly voice on the phone with easy setup

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive review and 4-star rating! We’re glad you’re enjoying the product and are eager to hear how we can make your experience even better. -C Panasonic

  • Cons mentioned:
    Doesn't light up for voicemail

    Rated 5 out of 5 stars

    Compact full feature land line set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice set, ez to set up & use. Connect thru Bluetooth was a nice feature. Large & ez to use call blocker, love all the features this set has. My second set of Panasonic landlines. Only downside is the phone itself doesn't lite up when you have voicemail, have to remember to look at the base unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Easy to use, Sound quality

    Rated 5 out of 5 stars

    Panasonic phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phones, easy to use and see. Sound is crystal clear, very pleased. Very nice for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an upgrade to our house phone. We had an older Panasonic phone that no longer functioned. The new design fit our home decor. Very pleased with the purchase and would recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Nice cordless phone set. Highly recommended.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set replaces an older set and the many new functions are really appreciated. The back lit keys are easy to see and the display shows many of the new features are easily accessed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C Panasonic

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Sleek and attractive, fair price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new cordless phones. Easy to set up at a fair price. Replaced my old set of Panasonic that had lasted me for many years. The base set is much smaller than the old ones and fit my space better. Thank You

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic home phone deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for four home phones ,using two now and have two for back up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Helpful features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the call block feature. It’s handy to be able to pair my cell phone with the unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and was very intuitive for me by just going through the phone menu. Nice being able to adjust the ringer volume of each individual handset too. Audio quality was perfect as well. Only had it about a month so for longevity I can't answer that one but hopeful that it will last over a decade as our phone cordless phones did. Finding battery packs that worked with the old set was an issue and the ones found never lasted long. This new one comes with and uses rechargeable AAA Ni-MH standard batteries which was nice to help future proof it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 5 out of 5 stars

    Phone purchase and set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy choice of phones. Very easy setup and proof!...It worked!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Rated 2 out of 5 stars

    Find another one!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones do not have great connection with the base unit. Speaking with my clients often lead me to repeat myself because of disabled connection pr call quality. Bluetooth loses pairing most of the time. The user interface is not friendly, the menu locations of a particular feature will not be located in the settings section you assime it should be.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. If you are having issues with the sound quality, please press Menu on the handset then press the # key. Following that, please enter 122 and select A. Make sure to press Save in order to save your choice. If the cell phone loses connection to the base unit, please make sure that the cell phone is within range. Please also disconnect the cell phone from the Cell 1 or Cell 2 option you have it connected to, and reconnect it to the other option. Hope this helps! - S Panasonic

  • Rated 3 out of 5 stars

    Low speaker volume, cheaper plastic .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this black cordless phone to replace the old panasonic phones I had.. I found the speakers are not loud enough even on loudest setting, compared to my old panasonic phone. The plastic is much cheaper too. I replaced it twice thinking the speaker was faulty, but realized it is how it was made . decided to keep it since I really needed new set of phones. Would have gladly purchased the older one, but it was discontinued. The picture shows difference in speaker.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! This telephone offers good volume, but it does not have built-in amplification. However, we do have other models available that are specifically designed with amplified features. These amplified models provide enhanced volume and clarity to cater to specific hearing needs. If you require amplified functionality, we recommend considering one of our specialized amplified telephone models. -M Panasonic

  • Rated 5 out of 5 stars

    Great Quality Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent affordable phone. Panasonic has always made good quality products. Replaced my old Panasonic that was over 10 years old.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Mom T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity on the phones. The base unit is shaped in a way that it sits very close to the cabinet on the wall. it’s difficult to place the phone back on the base and also to retrieve it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7/7/23. Great quality product. Easy to understand instructions. Easy to use. Great competitive price!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Easy to hold. Not complicated to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Call blocking, Caller id, Color

    Rated 5 out of 5 stars

    Best option for cordless phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such clear calls - all the features we wanted, including announcing caller id, and the looks of the navy and white is very classy looking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. - S Panasonic