Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,085 reviews
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Excellent, used only for Cellular calls
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only owned this phone set one week. However it has performed flawlessly with very good battery life, call volume, & clarity. It is feature rich as specified and additionally has Eco mode to further preserve battery. This was once an option on Panasonics that you turned on or off but apparently it is on by default when possible.
My only complaint is the appearance of this phone system. It is not horrible but I would much prefer solid white or ideally solid black and could only find those in 3-phone sets. Also what appears and is called "rose gold" in reality is simply gold. There is no rose or pinkish hue to it at all.
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Rated 5 out of 5 stars
Great Home Option
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m a senior so used to having a landline. My old Panasonic was cutting out on the receiving end. I looked and this Panasonic set had the desired 4 extensions. Having had such great luck with the previous Panasonic, I was happy to make this purchase. Easy set up. Very similar to previous model in function. It fixed the problem I was having.
We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Easy setup and great quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great, good sound quality and very easy to setup in less then 10 minutes. My 82 year old Mom finds it very easy to see the numbers and use.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Highly recommended
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these as a gift. They work very well- my 90+ year old dad likes them! The call screening stops those robocalls cold. They’ve been in use for over a year with no issues. I’m going to buy a set for my home to replace my 20-year old set of Panasonic phones.
Thank you for recommending us, we are delighted to read your positive thoughts! -C
Rated 4 out of 5 stars
Who called when?
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Panasonic phones are ok. The only problem we have with them is the time and date function. Once you set it, it goes away shortly after. So you never know what time or day someone called you. We have followed the instructions in the book, but still can’t get the feature to wirk properly.
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for your feedback! If you are subscribed to the Caller ID from your phone company, the unit's date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, we have a setting for this, and I would kindly advise you to perform it. Using a handset, please press MENU # 2 2 6, then press the arrow down to select "Manual", then press SAVE. -C
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Hello
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bar none, the best phones I've ever used at home. Sound quality, size and weight all excellent. I should know phones: I worked for a telecom company for a decade.
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G
Cons mentioned:
Timekeeping
Rated 3 out of 5 stars
Can't keep correct time, Other features work fine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I gave this phone set 3 stars as it can't keep correct time. It's such a small issue, I didn't bother to return the set--I really don't use my home phone for checking the time, anyway. However, just because my opinion is that it is a "small" issue, that doesn't negate the fact that there is a problem with their phones or the software that runs them. The user sets the time (meaning me), not the whatever phone service your use (AT&T, Comcast, etc.). If If you really need your phone to keep an accurate time, buy something else. This one loses at least 5 minutes a day, and someone would have to constantly reset the time on the phone if it is critical to their use of the phone system. At first, I thought maybe it was a power outage issue, but, that is not the issue. It's been over a month now, and the phone is still losing time. All of the other features (at least those that I use) seem to work just fine, like my older Panasonic phone system did. Maybe it's just a one-off and only my phone system has issues. But, I think it is important to warn others of any potential problems before they buy. Plus, a person may not really pay that much attention and they may discover that their phone has faulty "timing" after the return window closes, and that would not be good at all.
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
No, I would not recommend this to a friend
Brand response from Panasonic Team
Posted .
We deeply appreciate your feedback! To correct the time issue, press MENU # 226 on the handset > go to MANUAL > press SELECT/SAVE. After that, set the time and date again. -M
Rated 4 out of 5 stars
Great replacement for our old Panasonic phones.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great but need help figuring out how to slow down the speed of the person announcing incoming call number.
Hi there! Thank you for your thoughtful review! We're so glad to hear that our telephone has been a great replacement for your old Panasonic phones. We understand how important it is to customize features like the call announcement speed, and while this is not an option for this model, we will take into account this feedback for future models. Your feedback means a lot to us, and we’re here to ensure you have the best experience with your new phone! - F
Rated 4 out of 5 stars
Panasonic Cordless Phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good phone, but I decided to exchange it for another Panasonic phone that takes a wired headset plus has one more handset (5 total) This one only uses Bluetooth headsets. If you prefer Bluetooth, then this phone will suit your needs.
Hi there! Thank you for your fantastic 5-star review! We’re so happy to hear that you’re loving your new phone system. The call block feature is definitely a game-changer, and we’re thrilled it’s helping you put an end to those pesky robo calls! Thank you for choosing our product, and we hope it continues to make life easier for you. - F
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Functional is good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It dose what it's supossed to do. It's easy to see and read. But the speaker for messages is not as crisp as it should be. Otherwise this is a very good system. I've had Panasonic before but sombody in this house hold had thrown in a V-tek in to the mix and it was not up to the stanards of Panasonic. So I revamped everything back to Panasonic and eveything is back to good and functional
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Cordless Phone Review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. Numbers are large and easy to use. Has lots of features.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Pros mentioned:
Call blocking, Ease of use
Rated 5 out of 5 stars
Good for call blocking
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality, love the 1000-2000 call block option. Easy to use,
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Landline Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple and easy to use. Many features of this phone. Use this product before.
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We are glad to hear that you are enjoying the product, thank you for sharing your experience with us! -A
Rated 5 out of 5 stars
Block the spam
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The spam block is awesome. Voice volume is clear. This has been a great buy so far.
Hi there! Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the spam block feature and clear voice volume, it’s great to know this has been a worthwhile purchase for you. Your 5-star rating means so much, wishing you continued satisfaction with your phone! - F
Rated 5 out of 5 stars
New Wireless Phones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to replace our existing wireless phone system. Shopped around and found this set to be cost effective, well manufactured, excellent technical company, and expandable. The system was very easy to set up and distribute through the house. The service from them has been outstanding!!
Hello Jack! Thank you for the thoughtful 5-star review! We're happy to hear that the new phone system checked all the boxes, cost-effective, well-built, and easy to expand throughout your home. It’s especially great to know the setup was smooth and seamless. We appreciate you choosing our system and are glad it’s working so well for you! - F
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great for Cost and Quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent sound and convenience. This is my third set of Panasonic cordless phone system I have purchased and the best generation yet. Cost and quality is what mattered for my buying this as well and knowing the brand.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We are glad to read your positive feedback! -C
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good item to have easy charge and set also has bluetooth feature
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for your 5-star review, we deeply appreciate it! -M
Rated 5 out of 5 stars
replacement phones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work as advertized. It was a long process to input all my phone contacts and numbers. I used these phones to replace our prior generation of Panasonic phones that were dying.