Customer Ratings & Reviews
- Model:
- KX-TGD863A
- SKU:
- 6479123
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
New replacement for older cordless phone system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces an older Panasonic multi-handset phone system. The functionality is mostly identical to the older phone system. Two things I'm not happy about: 1. No headset jacks on the handsets. Yes, I know Bluetooth is where everything is moving to, but I'm finding not all Bluetooth headsets work with this phone system, including my JBL Soundgear headset. 2. The speaker phone volume on the base station isn't very loud.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S
- Pros mentioned:Call blocking
Block, telecom, badgering
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have waited waited, waited until I could get something like this and when I found out these features were available to block, telecom pesting, I pouchd on this… Get this device, and you will never be badgered again by annoying calls from Medi-Cal to the Hilton hotel, and blah blah blah This is the best thing I have bought in 10 years
I would recommend this to a friendBrand response from Panasonic Team
Posted .This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and very nice color. Love the auto block on handset.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Lola! It is great to know you had a positive experience, thank you! We're so glad you love the sleek design and color, and that the auto block feature on the handset is working well for you. - S
Nevermore any Panasonic prducts for my considerati
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life totally sucks, Panasonic customer support worse than the batteries. Constantly recharging phones after very brief use. This is the second purchase of Panasonic phones in a two month period. Returned first set thinking batteries might have been defective. Second set no difference in battery life. When I contacted Panasonic support they wouldn't give new batteries. Just to reiterate how much they believe in their products the batteries supplied with original phones are not Panasonic brand. If you need replacement batteries they strongly recommend you purchase Panasonic batteries only. Nevermore will I have Panasonic as an option for phones.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your feedback. We apologize for the issues you've experienced with the battery life and customer support. We understand your frustration, and your comments are valuable for us to improve our products and services. -C
replacement phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as advertized. It was a long process to input all my phone contacts and numbers. I used these phones to replace our prior generation of Panasonic phones that were dying.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
On line purchase is simple and the product is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase. I enter the Best Buy site via the American Airlines shopping ap so I earn AA points. The purchase process is easy. I purchased these phone to replace an older system that was beginning to malfunction (batteries would not hold the charge after many years).
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Miguel! hank you for your wonderful feedback! We’re thrilled to hear that your purchase experience was smooth, especially with the added bonus of earning AA points through the American Airlines shopping app. It’s great that our phones are helping you replace your older system, having a reliable phone system is so important. - S
- Pros mentioned:Sound quality
Nice phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear sound. Lightweight. Lots of options.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C
- Pros mentioned:Battery life
Fits my household's needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this system. Works upstairs as well as the basement. Only issue I have is the battery life is about three days and they are not used much/long when actually being used. The system they replaced had battery life (still Panasonic unit) of 7+ days. I would buy this system again.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Ease of use
My Best Buy @ BESTBUY!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone! The automatic spam blocker is awesome! My phone is so quiet now...THANK YOU, Panasonic! Easy to set up and use, It also has a Link2 Cell feature that allows me to get my cell phone calls as well!
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Ya get what ya pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aok, its voice is a little hard to understand , could be im old
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your honest feedback! We understand that sometimes voice clarity can be a personal experience, and we appreciate your patience. We're glad you still found value in the phone. Wishing you many easy and clear calls ahead! - F
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phones. I love the simplicity of how they pair. And that they work with Bluetooth. And when I’m not near it reads aloud who is calling me. The call quality is great
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Good quality, sound, and features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an old Panasonic phone system that I like. This is good, but not as good as the older model. It is lighter and feels a little cheaper and the sound wasn't any better. I liked some of the features like the Link2Cell and the call blocking. I ended up returning it, but if I had to have a new one I would have kept it. I thought Panasonic was better than the other brands.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S
PANASONIC BEST PHONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd purchase of this PANASONIC phone… easy to use …great features …block unwanted calls..scams solicitations etc. Enough handsets to make it convince to answer calls any place in your home . Don’t wait, get one today!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Patricia! Thank you for your continued trust in Panasonic. We're delighted to hear that your second purchase has met your expectations and that you're enjoying the ease of use, helpful features, and the added convenience of multiple handsets throughout your home. It's especially rewarding to know that our call-blocking technology is helping you stay in control of your calls. We appreciate your recommendation and look forward to continuing to serve your communication needs. - S
Panasonic Home Telephone System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the purchase of this cordless phone system. Easy to install, clear instructions provided, reliable product, ability to block up to 2,000 phone numbers and easy to use from personal cell phones. Second Panasonic telephone set purchased over 25 years. Would highly recommend for home.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Gina! Thank you for your wonderful feedback! We're so glad to hear that you're satisfied with your cordless phone system and that it met your expectations for ease of installation, clear instructions, and reliability. It’s fantastic to know you’ve trusted Panasonic for over 25 years. Your loyalty means a lot to us! - S
- Cons mentioned:Volume
Louder please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone does everything,and looks good too. I would recommend it, the only thing that stopped me from giving 5 stars is it could use more volume , but that could be me getting old.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. Kindly be informed that the speaker on this model is standard, however it does have good-quality sound and volume. We do have other models available that are specifically designed with amplified features. These amplified models provide enhanced volume and clarity to cater to specific hearing needs. If you require amplified functionality, we recommend considering one of our specialized amplified telephone models, such as KX-TGM430 or KX-TGM420. Hope this helps -C’
replacing old 4 phone system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic phone system was no problem to set up and works great. Instructions were well explained, step by step, and easy to follow to follow.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Marvin! Thank you for sharing your experience! We’re happy to hear the setup was smooth and the instructions clear. It’s great to know your Panasonic phone system is working perfectly for you! - F
- Pros mentioned:Ease of use, Price
Cordless phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and set up. Good value in pricing. Thanks
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Call blocking
OHN MYINT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this set of Panasonic cordless phone systems with facilities of digital answering system as well as auto deterring of unwanted calls from telemarketing and other phishing calls from unknown sources. It works very well and cut off all of my unwanted robocalls.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C
- Pros mentioned:Call blocking, Ease of use
The Big Red Button
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I especially like the red block call buttion, has cut down on robo calls.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father-in-law is using this item. Who is 94, and is having no problems in using it
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Gordon! Thank you for sharing! We're so glad to hear that the phone is user-friendly, even for your 94-year-old father-in-law. Making technology accessible and easy to use is very important to us. Wishing him many great conversations ahead! - F
