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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,766 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these phones for my father. He is in his 90s and is very hard of hearing. They were easy to set up, and now when I call him I don't have to yell into the phone for him to hear me. They deliver excellent sound quality. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Full of useful features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is full of features. The buttons are large and easy to read. Screen lettering is large and easyvti read. Sound is clear. The only drawback is that the light that indicates a message is on the upper back of the phone, so it’s not visible when looking at the front of the phone. An unexpected plus is that we don’t have to listen to our outgoing message when the machine picks up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good system, worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good sound quality and easy to use. We have not used all the features yet but what we've used so far has been good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is performing very well. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello James! Thank you for the great 5-star review! We're happy to hear the phone is performing well and that setup was a breeze. That’s exactly the experience we strive to deliver, simple, reliable, and ready to use. - F Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great Panasonic Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new KX-TGE633M phone with answering system. We had an earlier model for a number of years and liked it. This one was easy to hook up, and input the phone book, which automatically transferred to to the other two headsets. The new batteries are much better than the older model special one. The The phone, answering system, talking caller ID, and call waiting are working very fine. Very satisfied, and would recommend it to others.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with Panasonic. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone to replace older, obsolete Panasonic system. I hoped it would link to existing hand sets, but it wouldn't or I haven't figured it out. Crisp clear audio, no cord to deal with on base unit. plugged into home cellular link without problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Stephen! Thank you for your amazing review! We're happy to hear the phone provides clear audio and was easy to set up with your home cellular link. We understand that linking to existing handsets can be challenging. Your new phone needs to be compatible with your old handsets for them to work and be able to connect them. If they are compatible, on your old handset, press MENU then the pound key (#) and type 130. Then press Locator button on the main base unit to connect the two. Hope this help and thank you for choosing us! - F Panasonic

  • Rated 5 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones!!! One thing I like is the blinking light on all the phones to let me know when I have a message.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jamese! We’re so glad to hear you’re enjoying your Panasonic phones! The blinking message indicator is a small touch that makes a big difference, and we’re happy to know it’s been helpful. Thanks for sharing your experience! - S Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to program numbers you want for quick calling or caller id. Like how caller id announces the incoming call. Answering machine easy to set up & use also.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great o problems at all. It ia easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great quality cordless phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great and have plenty of helpful features to let you set up how you want them to operate, the call block function is a great way to help eliminate those pesky robo calls and telemarketing scams, Panasonic phones are extremely well made and have proven to be long lasting quality made phones that will still be working for many years to come.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Easy to set up and use. Love having the ability to block unwanted calls. Has a robo call blocking function, but be aware that means ALL robo calls. So if you get any from school, Dr appointment reminders, pharmacy reminders etc. you will have to add them to the phonebook(in directions) or they will also get blocked. Not hard to do!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Yes the Call Block feature is a great feature and its super easy to set up! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good choice for a landline phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Panasonic phone system base stopped working after many years of use, so I looked at various options and this one, that looks and acts identically to my old one, looked like the best bet. The sound is good and the phones are comfortable to hold for long conversations. The batteries hold charge for many hours of talking. Because my old phone had died, I had no list of memorized phone numbers, so those I had to enter into the new phone. I have mine set up so that only numbers stored in the phone will ring through. Any unknown number goes to voice mail. We now get very few spam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The features I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these phone based on my experience with a similar model of Panasonic phones. These are updated and have new features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good basic cordless system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent basic cordless phones - does the job! Wish the range for the docking stations was better as the one in our basement won’t connect. Also has an annoying (or helpful depending how you look at it) feature of loudly announcing “low battery” repeatedly when down to one bar if it’s not on charger. NOT fun in the middle of the night but good that the phone doesn’t go totally dead and then you can’t find it! Maybe this can be disconnected - haven’t checked…

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! And definitely, the alert for low battery can be turned off, you just have to press on one handset the following: MENU, then the symbol ''#'' (pound key), followed by numbers 176 and turn it to OFF, then press SAVE. -A Panasonic

  • Rated 5 out of 5 stars

    Great phone, must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an an older Panasonic home phone system. Nothing was wrong with it, but I simply needed the automatic call blocking feature. We've had our home phone number for more than 30 years and it feels like it's on about every robo-call machine out there. We were getting at least 4-6 robo/telemarketing calls a day at all hours. Not wanting to change our number, I figured I'd give this phone system a try. It automatically blocks all of these calls and I couldn't be happier. All the other features work as well as they should and the phone looks pretty cool too. I wish the "Talk" and "End" buttons lit up, most of the other buttons do, but you know where they are so it's not a big issue. Nearly $100 bucks after taxes is a lot for a home phone that we don't use that much, but to keep telemarketers off the line, it's definitely worth it. There are cheaper options, other brands, that offer the automatic call blocking, but I've had good experience with Panasonic and will continue to buy their products.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great Home Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like these phones. They are easy to hold. They have good sound quality and were a great bargain. We are only using two of the three units at the moment. The features are easy to use. I have not set up the blocking feature yet but that is the one that has us the most excited, no more robocalls!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice set of wireless phones. They have descent range and a nice big font so that my mother can see it. The only thing that could have been better is the loudness of the speaker phone. I wish the speaker phone was louder but other than that it’s great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cordless phone set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on one of my old cordless phones was not holding a charge anymore, and it was finally time for a replacement. This was just what I needed--three phones that I could locate in different parts of my house. The phones were easy to install and work well. I knew that Panasonic makes good products, and I'm very happy with these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Excellent system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Easy set up. All the controls you might need. The volume is just adequate but acceptable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great reliable work phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a better update to the last model i had and more compact which was nice

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the improvements and compact design of the updated model. It’s always rewarding to know that our efforts to refine and enhance our products make a difference. We appreciate you choosing Panasonic once again. - S Panasonic

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