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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,773 reviews
  • Rated 5 out of 5 stars

    Happy Mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item i bought it for my Mom. And she is so happy with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Marvin! Thank you for sharing your experience. We’re delighted to hear your mom is enjoying the telephone and that it’s making her happy. - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    High tech phone made it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is user friendly. You can hear messages in any 3 phones. You set one phone & it applies to all 3 phones including your phone book, ring tones etc. Large bright numbers easy to read & most of all it uses AAA batteries that you can buy in any store.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    A solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version. This has more storage to save phone numbers. There is a button on each handset to block calls - very convenient. Has ability to assign different ring tones for your saved numbers. Easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Panasonic phone with 2 extra chargers. The extra chargers is a great help instead of running to pick up phone. It’s nice and clear when talking, and I can block out unwanted callers. It was a great price!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Functions well and nice looking phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and looks good! I have one set in family room, other in study and bedroom. Very convenient to pick up the phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jing! Thank you for sharing your experience! We’re glad to hear the phones are convenient and fit seamlessly into your home. It’s great that they’re helping you stay connected across multiple rooms! - S Panasonic

  • Rated 4 out of 5 stars

    Panasonic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works fine, though I should have bought just a single phone. It has answering machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We’re glad to hear your Panasonic phone is working well and that the answering machine is meeting your needs. We appreciate your feedback and hope it continues to serve you reliably. - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone system at a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this cordless phone system. Provides good options for in home use, has good range when out doors and pretty easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the telephone meets your expectation. Panasonic

  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone system. Everyone at the Setauket store was extremely kind and professional to me. They gave me the red carpet experience as if I was going to the Oscars.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Gloria! We’re thrilled to hear about your excellent experience with both our phone system and the team at the Setauket store! Providing outstanding service and quality products is something we take great pride in. Thank you for sharing your story! - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality and range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this in a small business with several rooms and areas across a couple buildings. The reception and sound quality has been good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    House phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and make calls. Light weight ,love the clip. Answer machine easy set up. Lot of options.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color. They are light and easy to use. They hold the charge for the day. Has many useful features. Call block and answering set ups.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phones - An Excellent Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These landline phones are easy to use. Voice quality is excellent and setup for voice mail etc. is quick and easy. And the black phones I purchased are sleek and fit in with my decor.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your wonderful feedback! We’re glad to hear the phones are easy to use, have excellent voice quality, and complement your decor. Your satisfaction is our priority. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for business use clear voice quality Low weight. Good mat color.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your feedback and 5-star review! We’re happy to hear our product delivers the clear voice quality you need for business use, and at a price that makes sense. It’s our mission to combine performance with value, and it’s great to know we’re hitting the mark for you. Thanks for choosing our product, we hope it continues to serve you well!! - F Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We traded our old phones in on this phone because the old phones were cutting in and out. We really like this phone because it has a caller block feature that is very simple to use-and it works!!! When a call is blocked, it only rings once and that's it. LOVE that feature and have used it quite often in the short time we've had the phones. Would rather have had it in white or silver as it would be easier to find the phone but we are still very happy with this new phone!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother, who now lives alone and is quite technically challenged to say the least. We got it set up for her quickly and she hasn't looked back. Very satisfied customers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this for my grandmother. She loves it. The buttons are easy for her to see & dial as she talk on the phone often, she also enjoys the Voice Caller ID because it reads out the incoming calls. The voice quality is super clear so I don't have to repeat myself as often... It's hard to get her off the phone now she enjoys her new phone lol

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Easy to handle, good for hearing disabled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, great features, clear reception, caller announcement makes it easy to answer the phone call or let it go to voice mail, adjustable for the hearing impaired.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Perfect Phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phones for our household. Easy to use and very inexpensive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Louise! Thank you for your feedback! We’re so glad to hear the phones are perfect for your household, easy to use and budget-friendly! - S Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone so far...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system replaced a Panasonic phone system that we bought in Oct 2002 (yes, it was 2002). We loved that system but felt like it might be on its last legs battery-wise. We had a somewhat hard time finding a battery for the base handset about 7 years ago, so decided to go with a new set. This new set is ok, but not sure about it (how could we after having and loving the old one for more than 18 years). Also, we use our cell phones more often than the landline. After setting it up, we've gotten a lot of phantom calls where no one is on the other end... it's weird.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phones are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Panasonic cordless phone system that I bought at Best Buy many years ago. It finally wore out so I bought this one. It was very easy to hook up and set up the answering machine. It is working perfectly!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

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