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Customer Ratings & Reviews

Your price for this item is $186.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 2758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,758 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Somewhat lacking in quality and features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best phone system. The charge doesn't last as long as other household phones that I have owned. There is also a little static from time to time. It only holds 100 contacts, so I find that really limiting. The V-Tech system I had previously could download contacts from a cell phone; this one cannot do that. I am somewhat disappointed with this system, but I needed one in a hurry, and this one was available.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. If you are experiencing static during calls, please press the Menu button, then press the # key. Following that, enter 122, make sure A is selected and press Save. Please note that the battery life and the usage time may be influenced by the type of batteries you are using. A higher amperage battery will offer a longer usage time as it will hold the charge longer. Please also make sure that the handsets are left of the charging cradles when not in use, to preserve the battery life. Hope this helps! - S Panasonic

  • Pros mentioned:
    Call blocking
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new up grades able to block calls, blue tooth ability, transfer calls to cell phone are fantastic. However volume of the speaker at its highest level is still very low. Unable to hear caller ID even when in the same room.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Old Dog Embraces New Tricks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you still want/need a land line, this is a superb option. This set has an outstanding range with great voice quality. And, if you need an answering machine its easy to use option is included. I loved that fact that it included 3 handsets (just right for my needs).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Enjoy hearing calls again...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an elderly family member. The large numbers and ease of use is perfect. They love seeing who is calling so they aren’t answering annoying scam calls. Old cordless died very often when in the middle of a call. Cheaper to buy a whole new system than replace old phone batteries.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 4 out of 5 stars

    very satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after I read other people's review, I took a risk because this is the last close out item in the store and I am happy with the purchase. The voice is clear, easy to install and functional buttons are easy to understand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fine addition to our home phone system. We have it hooked up to our Consumer Cellular wireless base, and now have our old land line phones replaced through our cell plan. The three phones share a phone book and messaging seamlessly. Although not mentioned in the product description, they do announce incoming call numbers (or name if the number is in your directory). There is also an intercom feature. We've only had it in use a month, but so far so good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted this brand and have not been disappointed with these phones. Good price and not a lot useless features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi James! Thank you for your valuable feedback and the 4-star review! We're so glad to hear that you’ve had a positive experience with the brand and that the phones meet your needs without unnecessary features. We aim to provide great value with simplicity and reliability, and it’s great to know we’re meeting those expectations for you. - S Panasonic

  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone system. Everyone at the Setauket store was extremely kind and professional to me. They gave me the red carpet experience as if I was going to the Oscars.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Gloria! We’re thrilled to hear about your excellent experience with both our phone system and the team at the Setauket store! Providing outstanding service and quality products is something we take great pride in. Thank you for sharing your story! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic landline phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Panasonic phones because you can block Any incoming calls. The numbers are big enough to see and it tells you iwhos calling,if they leave a message you can also hear that but they are functions where you don’t need to hear all that you can customize it to your liking. I like them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    nice system, speaker phone could be louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spouse is very hard of hearing, I was disappointed that the speaker phone was not as loud as our last phone system. Do like that it can be used as an intercom system. other than the speaker I like this phone system, print is large enough for spouse to read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phones - An Excellent Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These landline phones are easy to use. Voice quality is excellent and setup for voice mail etc. is quick and easy. And the black phones I purchased are sleek and fit in with my decor.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your wonderful feedback! We’re glad to hear the phones are easy to use, have excellent voice quality, and complement your decor. Your satisfaction is our priority. - S Panasonic

  • Rated 5 out of 5 stars

    Best purchase I have made in a while :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THESE!! As someone who lives in a house with visually challenged people, the large, dark print in the screen with the white background make them easy to read, and being able to set it to announce the name and number of the caller is a great feature too!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Home Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed and got with minimal effort and time. Highly recommend!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Robert! Thank you for the fantastic review! We're delighted to hear the telephone was exactly what you needed and that the process was quick and easy. We appreciate your recommendation! - S Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Great New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had think/these phones for a few weeks now, and have no complaints. Probably could score 5 starts at this price point, but not over all excellent. Good sounds and features, and I do not use the answering machine. I would recommend this product to those looking for land line home phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great set of phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phones the display and numbers are big enough to see. has a lot of option like different ring tones and can set up contacts in catergories family friend doctors co-workers. It has talking caller ID which my other phone had whenit says the name on this phone you understand the name as it says it very clear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to setup. The design on the phone is nice as far as button size.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Greg! We’re happy to hear your Panasonic phone is working well and that you find the setup easy! It’s great that the button design is comfortable for daily use. - S Panasonic

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, good range, fast charging, easy to install

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic Phone System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product a couple months now and it seems to be working as expected. It’s a good price and a good product. I’ve had Panasonic cordless phones before and they served me w3ll.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 4 stars! We’re happy to hear you’re satisfied and look forward to any suggestions you might have. -C Panasonic

  • Rated 5 out of 5 stars

    Very Good System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, easy to install and lots of usable features. Very satisfied purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Excellent basic home telephone system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous phones died (after 12 years). These replacements nicely meet our needs - all registered phones (up to 6) sync; names and numbers are displayed in large easy to read type, you can save up to 100 numbers, and you and block - hurray! - Spam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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