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Customer Ratings & Reviews

Panasonic - KX-TGF575S DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Silver-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 418 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Well engineered with useful features

    Posted
    MrPMS
    • My Best Buy® Elite Plus Member

    This Panasonic KX-TGF575S was a replacement for an older Panasonic cordless phone system. After several days of use, I"m very satisfied, and impressed with the engineering and useful features. Voice quality is good, and I really like the Link2Cell feature. I don't like to cart my cell phone around when I'm at home, and as a result I either miss calls or have to dash from one end of the house to the other to grab the phone. Link2Cell lets us easily handle our cell phone calls throughout the house. I found the user manual on-line and read it prior to deciding on my purchase, so I was pretty familiar with the features. As a result, setup was pretty quick and easy. I found it helpful to initially plug all the handset chargers into an outlet strip and do the system setup with all the handsets and base together on one table. Some things need to be set up on each individual handset, and this let me complete all that work in an organized manner without running around the house. One area where I had a small problem was with text message alerts from my iPhone. I couldn't get it to work, and the Panasonic user manual wasn't helpful. It pointed me to a web page with setup information for iPhone and Blackberry. However, the only thing I found there was info on setting up the Android app. After a bit of experimentation, I did find the solution... in iPhone settings, Bluetooth, for the Panasonic device, turn on "Show notifications." One other small complaint is that the handset charger base is hardwired to its AC adapter. Our old Panasonic charger bases had a connector into which the AC adapter cable was plugged. I have one charger where I need to route the cable through a confined space, and with a bulky charger base on one end and a bulky AC adapter on the other, it isn't possible. For now I've placed the charger base in a different, less than ideal, location. Eventually I may cut the cable and install a 2-pin connector that's small enough to let me route the cable where I need it. I can't comment much on the digital answering system. We already have a corded phone with answering system that we like, so we're continuing to use it. However, I did set up the Panasonic answering system, which took about 3 minutes or less. I think when we're travelling I may switch to the Panasonic system to take advantage of its ability to call my cell phone to notify me of a new message. In summary, I'm satisfied with this system, and I don't think you'll be disappointed either.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Excellent Cordless Phone System, but little change

    Posted
    czfireman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is basically the same phone system I bought five years ago and eight years ago, with little in the way of technological advancement, except perhaps the frequency, encryption, and blue tooth features. This still has the same GUI, the same ring tones, same back-lit LCD screen, and the same memory as nine years ago. Look what has happened to cell phones in that time, and yet this seems to be a technological dead end. Why? Come on, Panasonic, get with the times! Sure, there is now a "Call Block" button, making it easier to block a live call, but there are still only 250 numbers that could be blocked!!! These telemarketers and scammers have thousands of phone numbers from which to call, so my phone should allow me to block thousands of phone numbers. The block list of the Panasonic phone system I bought five years ago was full after only three months in operation. After six months, none of the new scam calls were being blocked because they switched numbers. Also, the OS on the phone prevented me from being able to wipe the phone's block memory. Yet, this is still a good phone system. I work from home, so I use it for conference calls, and because each handset has a clip, I can wear the phone around the house while calling into a conference bridge. This feature brings great freedom of movement while moving. The range is even good enough so that I can go out into the front or back yard with minimal signal degradation. My biggest issue working from home is the constant barrage of phishing, scam, and telemarketing calls, and an effective call block feature is vital, in my view. This is why, despite all of the other great features of this phone, I only rated it 2 of five stars. I hope someone from Panasonic sees this review so they can improve their designs. I like this phone, but not much has changed in nine years... it needs to evolve.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Close enough to perfect that I'm happy

    Posted
    Lake
    • Verified PurchaserVerified Purchase

    Needed to replace a similar phone that was very old & dying. Love having handsets all over the place. Even better: the phone announces who is calling so I don't have to jump up, find my glasses, and run to the phone to check Caller ID. I also love that I can set a ring tone to alert me to a few callers, but I don't particularly care for the selection of ring tones, and, sadly, there aren't that many. I love having the answering machine...wish there were more stock answering phrases to choose from (minor issue). And you don't hear the message announcement...just silence, as you wait to hear if someone is going to leave a message, which seems a bit weird. The phone sound quality is not as good as our previous phone, which was not as good as when we had a land line. We now have a Verizon gadget that receives calls via cell service which goes to this phone. We're getting used to inferior quality and it's not a big deal anymore. I'm non-techy and didn't have any trouble getting it set up and in use, instruction booklet in hand. We haven't had any problems, and I'd repurchase if needed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Covers all my needs except!

    Posted
    GvlSpur
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The exception in my full satisfaction relates to how the answering machine and hand units handle voice mail notifications being held on my service providers account. While it is true it lets me know a voice mail is waiting, I would have liked to have a blinking light or a beep, something that reminds me to check. The current message on the hand units does nothing to catch your attention. The last issue is with the phone book groups. The Home, Cell1 and Cell2 in my case are a waste and would prefer to be able to change their group names. I would also like to be able to change the sequence of these groups such as Family, Friends, Healthcare, Emergency, etc. now you must plan this all out prior to setting up your groups and shame on you, if you come up with a new group later that needs to be first.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A lot of features

    Posted
    JinPinellas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this system as a replacement for a collection of various phones acquired over the years and did so without really learning about the system in advance. After using it and learning about features over time I am amazed at the number of useful features. For example, the system can pair automatically via Bluetooth with our two cell phones so that when a call comes in on either a cell phone or the landline it rings on the whole system so that you don’t have to run and find your cell phone. Also, the handsets have an intercom system that rings all the handsets throughout the house so you don’t have to hunt to find your spouse in that big house, multistory house, garage, workshop etc. There are other features, but you get the idea. It just isn’t just a bunch of cordless phones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Terrific phone

    Posted
    Robozombie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This phone has all the bells and whistles of the other Panasonic phones plus two more, the ability to block up to 250 pest callers with the push of a button. The others block numbers but you have to go into the menu which is no big deal unless you’re my wife. To me the most important feature is the ability to block specific area codes and combinations of numbers again up to 250. This becomes particularly useful as election season is almost upon us and I will be blocking the 202 area code (Washington DC). You get the picture. As far as I know this feature is pretty much exclusive to this particular model.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Lots of goodies. Horrible Speaker Phones

    Posted
    Sonny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The good: Able to link cell phone up to it. Set up different ringer for the cell phone (to differentiate landline/cell). Can name each phones to it's location. Good reception throughout the house (Ours house have cement walls. Phone base is at the end of the house). The bad: Speaker phone is pathetic. All of them. And, the base speaker phone is the worst of them all. Ringer volume can only be changed by pressing menu. Ex: Menu, #105, arrow up or down. A lot of changes can only be made that way. Need a cheat sheet just to operate a phone. Yes!!! Speaker phone is very important to us.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use/large, lighted buttons

    Posted
    StuB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is our fourth phone system of this type. Panasonic has been more reliable than AT&T, with our Panasonic systems outlasting the AT&T system (our first). We've had to change 4 times because eventually, a few of the phones stop working (screen dies/batteries need replacing [we we do]). We like this system because of its large, lighted buttons and very visible screens. The phone # blocking feature is nice, too, as is the talking caller ID. This type of system is great because we don't use cell phones in our house, and we don't have a lot of phone outlets.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does what it is supposed to do

    Posted
    shmoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We are among the few people who still have landline phones, and this does the trick for us. It only requires one connection to a phone jack, and then the satellite phones can be place anywhere in our house. We put the base in the basement and still get signal everywhere. The only annoyance is that the steps to configure the different feature are complicated because of having to navigate a large menu of options on the phone keypad. And all the settings like ring tone, volume, etc. have to done on each of the 5 handsets.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Handsets don't hold a charge for very long

    Posted
    DoLoop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    There is no phone jack in the living area of our great room, so we keep the base station connected in the kitchen and put the handset in the living area. It works well enough but you will start hearing "low battery... low battery" within 24 hours of taking a handset out of the charger... sooner if you actually use the handset to make a call. We have to swap out handsets daily to keep up. It would be great if the charge would last at least 2 days... preferably longer if no calls are made or received.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great as intercom system

    Posted
    IAmNameless
    • My Best Buy® Elite Plus Member

    I have a similar Panasonic system I bought for my home office more than 3 years ago. In a large house now and with my 3 kids and spouse all over it got old yelling for someone. As I need my previous phone system dedicated for work calls, got this new system for use as intercom. The functions are awesome, even though it's running independent of an active phone line connection. My only complaint is you can only expand to 6 handsets total. Otherwise, this system is perfect.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I love the phone.

    Posted
    starpue
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I opened my package later than planned. The phone did not have a power cord in the box. Everything is fine, except, I had to borrow a power cord to see if the phone would work. It works. But I need a power cord. I don't know why it was not enclosed. I called the contact line and the gentleman told me because it was more than 15 days, he couldn't help me. I paid to have a cord included, but it was not. I hope that someone sees this review and can help me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great set with extended range

    Posted
    Rocky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this set a while ago. Works fine with cable provided VOIP. The range is amazing - gets from front of house in attic all the way to back of long house all the way downstairs - no problems at all. No wifi interference at all either. CallerID use to voice out the incoming caller can have amusement value in pronunciation, but it is very useful to know who is calling from a distance from the handset. Doesn't interfere with fax use either when connecting a multi-function printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A real answering machine

    Posted
    UncleBucky
    • Verified PurchaserVerified Purchase

    This is the third "answering machine" system I bought. Returned the other two. This one does everything I want my system to do and a few extra's. It is one of the best systems I've ever owned. Reason I returned the other two is I couldn't check my messages remotely. This one works from afar, which is what an answering machine should do. Everything else is perfect. They link up and work effortlessly. Still trying to figure out how to link my iPhone, but haven't got it working yet. I WILL...

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OK

    Posted
    Suzysez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    There are many phones for a good price, 5 (but we only needed 4). The wall mount is easy to install, as are all of the plug-in phones. My dissatisfaction lies in the fact that the volume doesn't get very loud. Sometimes the caller has a very quiet voice, or I may be in a noisy room, and even with the volume at it's highest, it can be difficult to hear. This applies to the speakerphone, also.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgrade from my previous telephones

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased these as an upgrade to our previous 10 year old Panasonic telephones, which performed very well. Love the clarity and range of these phones, and I have one for each room that connects to the base station without additional wires. The feature I appreciate most is the "caller block" button. With all of the telemarketing calls and surveys these days, it's easy just to press a button and block the calls when they don't honor your requests to take your number off their list.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great digital phone system

    Posted
    Eleanor714
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had to get digital phones after Optimum said they no longer support wired phones - which is very annoying since I pay for phone support (but that's a different issue). These phones were simple to install and place around the house. The interesting thing is that it also takes phone messages - unless I am on the phone, then the Optimum voice mail kicks in. I also have to figure out how to get the phones to stop shouting who's calling ;-)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    love the call block feature

    Posted
    virkit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    since getting these phones the marketing calls have decreased about 60-70%. when a blocked call comes in, the phone rings once then stops. you do need to hit the call block call as the call comes, at least that's the way I found the easiest way to do. con, still trying to figure out how to erase the call number on the screen, but the block call feature is WORTH IT ALL! I give it a 4 3/4 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beyond Expectations! Surpasses other brands!

    Posted
    Jbro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The INTERCOM feature is outstanding. Range is extensive. We can talk within two story house & even 2 houses up the street. The voice on answ.machine is very clear. The large display is easy to read. The tone on recorded message is NOT annoying (as past systems). The numbers on each phone are raised & easy to use. Phone-book & Call-block features are helpful. Very Satisfied customer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well Worth the Purchase

    Posted
    Harold
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought these Panasonic Phones because my wife wore out the last set. These are better because your able to sync 2 cell phone to this set. Nice thing with it is if the cell phone rings the cordless phone you pick up receives the call leaving the land line open for more calls. Also we are talking about cutting the cord on the land line and this works out perfect for this purpose. Strongly recommend this product!

    I would recommend this to a friend