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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1063 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the KX-TGM420W phone system for its ease of use and sound quality. Many appreciate the call blocking and caller ID features, as well as the phone's overall value. Some users have noted issues with the instructions, volume, and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,063 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great cordless phone, compact and good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just plug it in and you’re ready to go. Compatible with other phones I had. Sound quality and volume are very good No complaints other than when placing it back to the base takes getting used to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backup system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice backup system to a cell phone. Convenient and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Ronald! Thanks for the review! Great to hear it’s been a reliable and easy backup, always good to have a solid option when you need it! - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this two phone set. Simple to set up, good sound, and the numbers are clear and big enough to press comfortably when making calls. Listening to and erasing messages is also easy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a landline phone. This product works great. Clarity in sound, easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new house phone and went to Best Buy. There were several choices, but this one had all the features we wanted and was moderately priced - even less than we paid for our old cordless phone set. The battery charge lasts for a week.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Guality phone set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set has many good features: answering sevice that includes ability to block callers very easily, audio caller identification, clarity of audio voice, rechargeable batteries.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good telephones they hold their charge for a very long time. Very happy with the purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Sammy! Thank you for your positive feedback! We're glad to hear the telephones hold their charge well and that you’re happy with your purchase. We appreciate your support! - S Panasonic

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range. Easy setup. Nice design. Overall very good phone for it's price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still use my landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Most features are very easy to use. I just wish seeing the caller list was earlier in the menu.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts with regards to the product. -G Panasonic

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good good good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cute phone,it is good quality. And it is cheap.i bought this for my business. It work very well.i really recommend this to who want to use this kind of phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great Portable Phone Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Portable Phone Set that includes caller ID and speaker phone. Easy to enter date and time and took all of five minutes to set up. Has great range for a wireless phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 4 out of 5 stars

    great phone at this point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is simple to set up. Love the call block function, I have used it quiet a bit already.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Does the Job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic answering machine for Great price. There is better ones if you can pay higher bucks. This one does the job. Do your homework and read al the reviews before buying it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Powerful, quality home phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful Phones, used with Verizon service, and phones can be used from far distances from bases. Long lasting battery life as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Good phone for landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all of the features needed, like caller id, answering system, long range for use outside in the garden. Just what we needed for a reasonable price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    dinosaur land line phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many of these available these days, but Best Buy had what I needed. This works better than my old AT&T phone, so I am happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replace an 15 year old phone. It is great. Easy to use. Sound is so much better than the old phone. Wish I had done this a long time ago. Easy set up and message retrieval

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are great. Easy to program and the sound quality is great. The call block is easy to use and it will block up to 100 numbers. That's a whole lot more than the previous generation of Panasonic phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was very easy to set up. I can hear everything perfectly over the phone. I had no idea before I purchased this that when someone calls that the phone will say out loud who is calling, which is neat.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simple yet extensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a simple, intuitive interface with several features. Sound is clear on both ends (user and person called) and the speakerphone works well too as far as range from mouth and voice clarity.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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