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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,299.99

Customer reviews

Rating 4.7 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the LUMIX S5II camera for its crisp video quality and top-tier autofocus. Users find the camera easy to use and appreciate its performance in low light conditions. Many customers also like the camera's various features. Since there were no CONS listed, customers seem to be happy with all aspects of the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Rated 4 out of 5 stars

    my first real camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good my first camera, but it has been pretty smooth learning process

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Nicholas! We’re so glad to hear that your first camera has been easy to learn and use so far. It’s always great when the learning process goes smoothly. - S Panasonic

  • Rated 5 out of 5 stars

    Nice size with lots of lens choices.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lumix S5 II is a nice size and all controls and buttons are well spaced. Lots of Sigma lenses are in L-mount as well as Panasonic. The AF is quick and multiple AF modes plus human/animal detect quickly find their subjects. The new phase detect AF is a big plus.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 1 out of 5 stars

    Beware, poor warranty support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera while visiting the US and did not discover the 2nd SD card slot has a bent pin. Now Panasonic/Lumix wont' honor the warranty in Europe because Best Buy didn't give me the required Tourist Warranty Card, according to Lumix support. So now I can't figure out how to get warranty support.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Leonard! Thank you for sharing your feedback, though we’re really sorry to hear about the trouble with your DC-S5M2 and the warranty issue. That must be frustrating, especially with the bent pin and the warranty complications. We recommend reaching out directly to Panasonic's European customer support for advice on how to proceed with the repair under international warranty or if they can help with alternative solutions. We hope this gets resolved for you soon! -C Panasonic

  • Rated 5 out of 5 stars

    Lumix S2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. Amazing Upgrade from her FujiFilm xt20.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    Awesome lumix!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! Photography and videography both perfect! Strongly recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 2 out of 5 stars

    DO NOT GET ANY OPEN BOX!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that there is no shade towards this camera at all. In fact, I'll say that this is one of the best cameras in the market for vlogging...based on videos I'd watched. I couldn't see for myself as the product was missing pretty much ALL THE ACCESSORIES that were supposed to be included. Without the battery, I couldn't test to see if the camera & lens even worked or not. So, I contacted BestBuy support online & they told me to either do a refund or go to a nearby store to see if they have the missing accessories. So, I did that. The store closest to me told me to go to another store as they're more stock on camera accessories. This was after, the guy didn't listed to what I said & thought I wanted a refund (which I did not say). So I go to the other store & they thought I was buying it & I told them the situation. So, they told me to call BestBuy support. And they basically told me that I'm better off getting a refund. So, I got a refund. Bottom line, do not get open box from them & get it brand new.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We regret the inconvenience caused by the missing accessories and the challenges you faced during your shopping experience. Thank you for bringing this to our attention! -M Panasonic

  • Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I've bought this year would highly recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so happy to read that you appreciated our product. Thank you for the nice feedback! -C Panasonic

  • Rated 1 out of 5 stars

    BUNDLE PRICE DENIED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently just bought the camera and asked if theres any deal on accessories for my camera they told me no and just 2 days after I found out it was bundled with a lense and they wont sell me the lense for bundled price. As a member they can’t even help me with that

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate you bringing this matter to our attention. To address sales related concerns, we recommend getting in touch directly with the vendor or seller responsible for handling the bundles and prices. They will be better equipped to assist you with new purchases and discounts on new items. - S Panasonic

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best Filming Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever made. I would definitely recommend this camera to anyone thats into filming.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect for video!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Prosumer product the produces professional results!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    No buyers remorse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No buyers remorse here. I was nervous of dropping down the money to get their camera but I don’t regret it one bit. Tutorials on YouTube and the workers helped me pick the camera I needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being a valued customer. Your feedback helps us improve! -C Panasonic

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