Customer Ratings & Reviews

good product. nice appearance. good value. glad I bought it.

Great small appliance. Senor heating is great! Im impressed.

Looks nice and works well. We probably don't need and won't use all of the extra features. We had to cut a larger hole in the cabinet to fit the bigger power plug.

Advanced but it works well and looks lovely. I would recommend

I love the product because Panasonic is my favorite brand, I recommend it for people to buy it.

The microwave is everything we had hoped it would be. Cooks faster than the old over the stove unit from another company.

Love it! Sensor mode is kind of cool, works well for me though have not tried many of the feature yet.

Almost identical to the excellent Panasonic microwave we purchased in 2008.

I bought this product in July of 2022, this review is being written in May of 2025, and the microwave throws a code E--5 and shuts off. Not even three years old and has malfunctioned. Not acceptable for a $300+ microwave. Unfortunately I did not purchase an extended warranty.

Love this microwave oven i would recommend this to anyone

We love it.. It is wifi enabled and is perfect for our countertop

It was a good microwave for the couple of days I had it than it stopped working had an error code

Awesome love the Alexa feature speaking into alexa

At first, a smart microwave that doesn't even have a number pad sounds crazy. But Panasonic executes on this very well. While it doesn't require Alexa, setup was very quick and easy and works very well. After plugging in the microwave, I just opened the Alexa app on my phone selected add device and just followed the prompts. Afterwards, I realized there's apparently and even easier setup method, but just following the Alexa prompts was plenty easy. Then, to use the microwave, all you have to do, is toss in your food and say "Alexa, microwave for 3 minutes" and in under a second the microwave starts. That responsiveness is what really makes this work. Otherwise it would be a silly gimmick. But I found myself enjoying starting the microwave just by voice. If internet is down, or you don't have Alexa, the microwave is still completely useable. The knob/dial lets you set the time in 5 second increments. You can also navigate the menus with the buttons and the knob to use the sensor cooking functions or change other cooking parameters. The other key feature of this microwave is the sensor cooking. The microwave promotes smart sensor cooking to cook things perfectly. In my experience, it has worked well enough, but at the same time it's a bit limited. It only has a few programs for specific a few specific foods (e.g. potato, and of course popcorn), and then a few general ones (i.e. frozen dinner). For such programs, you just have to say "alexa microwave frozen dinner" and it starts. You can also put in some leftovers, and just press the start/sensor cook button, and it will start cooking without you having to specify a time. I think usually I'd rather just say "cook for 2 minutes" or something. As for the smaller details... the microwave is actually rather quiet. Maybe my old one was just really noisy; but I can barely hear this one running. The stainless steel on this looks nice, and it's a very modern looking microwave, but it's a fingerprint magnet. Especially considering you're likely to be handling foods when using this, the door release has already required me to wipe it down a couple of times so it doesn't look greasy. All in all though, I'm really happy with this microwave

Purchased based on reviews and size. Came without a power cord installed in the machine. Had to return it.

I would not recommend. We used it (mostly heating water for tea and warming leftovers). It stopped working after 2 months. Thankfully Panasonic worked with us and are refunding our money. We did not find the Alexa commands overwhelming helpful. Also, you have to push too many buttons even to clear it after the cooking stopped. And I could not for the life of me turn off the beep. We ended up with a Toshiba.

I have already submitted a review concerning the tremendously inconvenient hassle that I had to endure to finally wind up purchasing a different microwave (that works great !) from Lowes. I don't want to waste any more time on this.

Error E5 after 3 months. Best buy refused to help. I would recommend that you pick a different microwave.

Broke in 2 months and 1 week. E-5 error. Right outside return window. $300 out the door

Makes constant sound and stutters when spinning. TERRIBLE.