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Customer Ratings & Reviews

Your price for this item is $269.95
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1534 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,534 reviews
  • Rated 5 out of 5 stars

    The Perfect Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Blu-ray player I have owned. I have not used Panasonic for the last 7 or 8 years because of a bad experience. I am over it now and am well pleased with my new player. The Dolby Atmos is amazing and the picture is superior to the LG and Samsung players I own and every bit as good as a more expensive Sony I have. I am using it with a projector which makes the HDR 10+ capability important. It does not support Dolby Vision, but neither does my projector so I feel like I’ve found the perfect player for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback. We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with this Panasonic product. Panasonic

  • Rated 3 out of 5 stars

    A bit frustrating but plays beautifully

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this open box at a decent price. The item arrived in like new condition with all manuals and accessories. I had some help from the Geek Squad team which delivered other items (TV, entertainment center) to do the initial connections to my Home Theater and configuration of the player. Pros: I was able to connect the player to my older (2016-2017) Yamaha receiver using a "pass through" method and using 4K HDMI cables, I am able to play 4K videos through the player and get excellent results. The startup is very fast, not a lot of waiting for the player to load up...similarly when loading a disc, it reads them fairly quickly. 4K content visuals is stunning. Surround Sound is terrific, although I did need to up the volume a tad on my Subwoofer. Cons: The eco/power management "features" are quite frustrating. At first, a 10 minute trip to the fridge to get a drink and a snack resulted in a paused movie shutting down completely by the player. Contacted my Total Tech agent at Best Buy who offered some setting adjustment ideas which I was able to finally locate in the convoluted menu. Now it appears I am up to about 20 minutes (e.g. take the dog out then get a drink and a snack) before it shuts everything down. By the way, there is no resume feature that I could find. So to get back to the movie, one has to go through the scenes and locate where you were. Streaming stability (especially with 4K content) isn't nearly as good as with my Samsung SmartTV so I don't expect to do much streaming with it. I had an incident where the player refused to read multiple discs. Had to shut it off, pull the plug from the wall, then plug back in. Once it powered back up it read those same discs and played them fine. Final thoughts: When it works, the results are quite pleasing (stunning with 4K content). I'm hoping that the issues will iron themselves out, but my sample of one player has been frustrating. Playing 4K/HD Blu Rays and DVDs, the playback is terrific as long as you don't pause it for any duration. Bottom line, I cannot recommend this player.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We will take your feedback into consideration. For any questions or help with the player, you can contact the support team at shop.panasonic.com/support
      -A Panasonic

  • Rated 4 out of 5 stars

    Better than Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony X700 for awhile and had to switch because I constantly got perfect discs that would freeze up- which is apparently an issue with 4K in general but especially with Sony. Thus far- aside from 1 disc which had a tiny mark on it (again that's a 4K sensitivity issue not necessarily an issue with the player) I've had zero issues and am completely satisfied. The only ONLY annoyance is that there is no subtitle button on the remote, but if you have any technology sense or are a film geek, you just bring up the pop up menu. Overall very pleased!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a gem. Easy to install, great performance for it's price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 4 out of 5 stars

    Panasonics entry level 4K good price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use snd set up out of the box. Perfect entry level 4K player. it is not preloaded with many apps but you can choose from several popular apps. No Dolby Vision but easy controls to set HDR levels.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic DP-UB420-K as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming works with Netflix/Prime which are readily accessible. Only added Sling TV, which connects deliberately - an issue with the service. Best part is the picture quality. Last player, a Sony, was great for viewing too and lasted over 5 years. But, new tech always provides improvements. There are likely better expensive players, but this one was purchased on sale at the time and was somewhat highly regarded in a number of tech reviews. I believe quality is an individual choice so I respond "no" to the binary choice of recommendations to friends

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Excellent and Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent and solid, I didn't get a lot of time with it because of one thing. I have a Samsung 75in QLED TV and Samsung Soundbar, at the time I couldn't find fairly inexpensive Samsung 4k player so I bought this Panasonic in the hopes that I would like it. In my opinion, it didn't play well with my QLED TV (it didn't do what I wanted it to do, it wasn't a Samsung), so I continued to search for an affordable Samsung 4k player. I eventually found and purchased one and I returned this Panasonic after 3 weeks. By no means was there anything wrong with this Panasonic, I just prefer to have same manufacturer compatible products if at all possible.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Rated 5 out of 5 stars

    DVD player review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and works great, it does everything that I want it to do.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Danielle! Thank you for your kind words! We’re thrilled to hear that the picture quality meets your expectations and that the Blu-ray player is fulfilling all your needs. Your satisfaction is our priority, and we appreciate you choosing Panasonic. - S Panasonic

  • Rated 5 out of 5 stars

    DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panosonic device suited the need perfectly, was reasonably priced and fit the space.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi David! Thank you for your feedback and 5 stars rating! We’re glad to hear the Panasonic DVD player met your needs, offered good value, and fit perfectly in your space. We appreciate you choosing our product and hope it continues to serve you well! - F Panasonic

  • Rated 5 out of 5 stars

    4k player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a well built 4k unit that produces very bright colored picture. Its easy to set up and operate and it has a sturdy remote that is well laid out. Its a excellent 4k player for the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Solid Blu-Ray DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with no issues after one month of use and very easy setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Charles! Thank you for your positive feedback. We're glad to hear the setup was easy and that the player has been running smoothly for you. It’s great to know you’re enjoying the product so far. We appreciate you taking the time to share your experience. - S Panasonic

  • Rated 4 out of 5 stars

    Satisfied user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this primarily to play 3D movies. The player was relatively simple to connect to my current TV and stereo system. I have not tried all the functions of the player yet but what I have used works correctly. The user manual does need to be downloaded. The instructions were not the most user friendly, but I was able to find what I needed to make the 3D movies work.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C Panasonic

  • Rated 5 out of 5 stars

    DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture from this DVD player. Easy to set up and use. Would purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    hdr10+ player that just flat out works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I snagged a like new open box and its perfect. Easy update to the latest firmware, fast to load 4k discs, no stutters while playing. HDR10+ looks incredible on my QD-OLED! Also works flawlessly with eArc and being controlled by the Samsung TV remote I have is nice. It is a bit narrower than typical 17" equipment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    So Good So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use, and connects easily with my TV. I like that you can change the voice and screen formats. There's a slight learning curve with all the adjustments but its easily learnable. Only downside is that I get an electric shock every time I touch the box when I take out a bluray disc. Make sure to just touch the bluray itself.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear about the issue you experienced with your product. We understand that this situation can be potentially dangerous, and we strongly recommend that you cease using the unit immediately for your safety.
      To ensure your well-being and address the issue appropriately, we kindly request you to contact us directly at your earliest convenience. Our customer support team is dedicated to resolving such matters promptly and will be able to assist you further. Please contact us via Live Chat: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Wonderful maxhine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this as an open-box item and boy was I happy!! Very easy to use. Set up and connection was very easy. Remote is also decent sized and easy to use. No complaints at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Rated 5 out of 5 stars

    4K blue ray dvd player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue ray 4K dvd player weekend great and is easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C Panasonic

  • Rated 5 out of 5 stars

    Great interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was flawless. The interface is detailed but user friendly. It is a very solid piece of equipment. I love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 5-star review! We're so thrilled to hear that the setup was seamless and that you're enjoying the user-friendly interface and solid build of the Blu-ray player. It's awesome to know it's been a great fit for you! By the way, did you know Panasonic has started making OLED TVs again? One of the new models even features audio tuned with Technics, perfect for taking your home theater setup to the next level! -C Panasonic

  • Rated 5 out of 5 stars

    A fantastic 4K player !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic makes great products! I have to say that I’ve never been disappointed with any Panasonic product I’ve ever bought. This is no exception... Easy to use, great quality, very fair price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Quality Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works as intended. The only flaw is the poorly designed remote control. Other than that the picture quality is great and so is the sound output.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We always strive to provide high quality products and we're happy for your experience. Panasonic