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Customer Ratings & Reviews

Your price for this item is $269.95
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1534 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,534 reviews
  • Rated 5 out of 5 stars

    Great 4k player!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this UB420 for 149.99 plus tax. Which was a great deal. I looked at the UB820 also. Then I watched a youtube video on these products. I learned that they both had the same features but the only difference was that the UB820 had Dolby Vision and the UB420 didn't. But the UB420 does have HDR 10. I couldn't justify paying that much more for the UB820 just because of that reason. I don't regret buying the UB420 at all. It has great picture quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    PANASONIC BLU RAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old BluRay player and have had panasonic brand before, so i saw this model and i am realy happy with it. easy to set up and streaming is very good, so i can recommend this model.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 1 out of 5 stars

    DO NOT BUY!! DIED AFTER FIRMWARE LATEST UPDATE!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't ever write reviews, but wanted to warn potential buyers to buy another brand. 3 year old unit with very minimal use that basically became a brick after latest firmware update. Unit just flashes red led light and is not responsive to anything. This has been over a several days and have given up at this point. Won't even open disc tray from remote or main unit controls, so you can lose a disc as an added bonus. Player is in an endless loop of trying to do firmware update that never finishes and you can't do anything with player or controls until it is done. Unplugging doesn't work. Factory reset won't work. Spent over an hour in chat trying to troubleshoot issue as well and told to send in for probably an expensive repair. Really? Your update bricked my player and I have to pay to repair it? Not doing it. This seems like this is very common issue based on what I have seen in different forums trying to troubleshoot issue. DP-UB420 had great reviews and wasn't cheap. Only has 1 year warranty and too much to spend for a couple years of use. Won't be buying anything Panasonic again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! When you select to update the firmware, the unit shows the firmware download progress on the TV screen for approx. 6:30 minutes. After the firmware is downloaded on the unit, the unit starts updating the firmware. This process takes about another 6:30 minutes. During this time there is no display on the TV and the unit shows a RED LED blinking rapidly.
      This is not a malfunction it will take approx. 13 minutes in total to download and update the firmware. After the firmware is updated, the unit displays the Home screen on the TV. If you requires further guidance with your unit, please do not hesitate to contact us directly via the Live Chat option on our website: https://shop.panasonic.com/pages/contact . -M Panasonic

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great picture, Has plenty of options.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your satisfaction with us! -C Panasonic

  • Rated 5 out of 5 stars

    The best player out there right now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this panasonic blueray player it is 4k and it gives u the full 2160 4k resolution. Don't buy any other player, I tried like five didn't work like this one. Those other player say 4k but is up scaling and it's 1080p if u really want to get the best out of your TV and blueray player if u have a 4k TV is to buy a player that say full HD 2160p. Anything else u just wasting your money. This player is 2160p and the movies and pictures are jaw dropping. The only problem with the player is that is slow but u would love the quality and picture it come out of it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic has another winner!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From VHS to DVD, and then on to Blu-ray, I have been a long time Panasonic fan. The best (tube) television I ever owned was a monster 32" Panasonic, and it was a great set. Now as I move into the 4K UHD realm, Panasonic is still an industry leader and a trusted brand. This 4K player is an excellent example of affordability, quality, and hopefully reliability that I have come to expect over the from Panasonic. To say that I like this player is an understatement. It does what I need it to do, and it does it well. Nice work Panasonic!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, very quiet and plays all my 4k flawlessly. Awesome CD player as well worth the purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the fantastic review! We’re thrilled to hear that your Blu-ray player is performing flawlessly with 4K content and that the CD playback is hitting the mark too. Knowing it’s quiet and enjoyable to use makes us very happy. We truly appreciate the 5 stars and your enthusiastic feedback! - F Panasonic

  • Rated 5 out of 5 stars

    Hands-down the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared this to Sony X800M2 and this eked out on video quality. I compared it to older, high end gear like Oppo and Cambridge and this looked better. The 4k was super, but the 1080 up-conversion was jaw-dropping. I discovered it uses the same processors as the higher end 820 too so if you don't need all the extra stuff like different audio output, this is AMAAAAAZING value. There's nothing I know of better and better value at the time this player came out.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us. Panasonic

  • Rated 3 out of 5 stars

    Has a Lot Potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOTE: I bought a used player so my review might not apply to brand new ones. Even though the used player was said to be in good condition, the apps only work half the time (Sometimes the video and audio on YouTube are out of sync, and Amazon Prime and web browsing crashed 80% of the time I tried using it). Certain websites aren't compatible with the web browsing app, such as Spotify, so YouTube is your only bet for listening to music online. I also tried playing a CD and it didn't show the titles of the songs either, just Track 1, Track 2, etc. I say this for those who are interested in testing out the disc playing features. Beyond that, it works quite well and displays really nice resolution. The disc playing works and Netflix seems to have no problems which is great! However, unless all the other flaws are absent or much less persistent when bought as brand new (trust me, the constant crashing on Amazon Prime is so frustrating it made me avoid using the app here altogether), I would not recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Adriano! Thank you for your detailed feedback! We’re sorry to hear about the issues you’ve experienced, especially with the apps and CD playback. While we can’t speak to the condition of the used player, we do want to assure you that our brand-new units should perform smoothly with apps like Amazon Prime, YouTube, and others. We appreciate your input and will continue to improve the product for all users. - S Panasonic

  • Rated 5 out of 5 stars

    Great UHD Player for TVs without Dolby Vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UHD 4k Blu Ray play! Exceptionally sharp picture and great sound that pairs great with my Samsung S95B tv. No stuttering during playback. A great, cheaper alternative to the UB820 if your tv doesnt have Dolby Vision, which Samsung TVs dont.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy it works great nice and clear easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the wonderful 5-star review! We’re so happy to hear that your new player is working great and is easy to use. It’s always our goal to provide products that are both simple and high-quality, and we’re thrilled it’s meeting your expectations. Enjoy the clear, smooth performance! - F Panasonic

  • Rated 4 out of 5 stars

    Panasonic 4k Bluray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k blu-ray player with the usual Panasonic quality build and picture quality. The extra HDMI output to send audio to a receiver is a useful feature for me. The selection of available apps is disappointing but most people will use apps on smart tv. The other issue is the voice assistant talks super fast but this can be disabled in the menu. The wifi streaming is excellent and menu easy to navigate. Overall a great player, would be 5 Star rating minus above mentioned issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! We will take your feedback into consideration. -A Panasonic

  • Rated 5 out of 5 stars

    Excellent 4K player

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this player over the others due to the processor that is supposed to provide a better picture. This is the only 4K player I own, so I can't say if it's better than others, but it's a nice player. It will take a Blu-Ray disc and make it look beautiful on a 4K TV. The remote isn't overly complicated and the discs load fairly quickly. Overall, this is a great player for the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Rated 5 out of 5 stars

    Better than the sony models, budget friendly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k player is really good, got rid of my sony 700 that kept freezing and skipping for this. No issues, great bang for the buck and panasonic makes a great 4k player

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. - S Panasonic

  • Rated 4 out of 5 stars

    user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item and easy to set up comes with everything but aaa for remote or mine didnt

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey Matt! Thank you for taking the time to share your feedback with us. We're glad to hear that you found the DP-UB420 Blu-ray player easy to set up and are enjoying the product. We appreciate you pointing out the missing AAA batteries for the remote. We suggest contacting the seller directly to seek clarification regarding the contents of your purchase. We hope you're enjoying your new player! -C Panasonic

  • Rated 5 out of 5 stars

    Great unit, but annoying voice instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific unit. Great picture. Easy to set up (but I did not like the voice instructions it defaulted to, and I quickly turned it off).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are pleased with the product! Panasonic

  • Rated 5 out of 5 stars

    Great CD/DVD player.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to be able to watch my movies and listen to my CDs. Afforatable DVD-CD player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We’re thrilled to receive your 5-star feedback! Thank you for being a valued customer and sharing your experience. - S Panasonic

  • Rated 5 out of 5 stars

    Excellent Blu-Ray player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good unit, easy to install and to operate. I have had many Panasonic products in the past and player performs outstandingly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Works great, easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Plugged it it and follow simple onscreen menu. So far works very well, great picture and sound.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    One of the best 4k players you can currently buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This is one of the best upconverting 4k players there is. Easily worth the price, especially on sale. The interface is very minimalist. I haven't used the streaming parts as our new Sony 75" has all the Android streaming services as does an attached Roku Ultra. The only interested thing is that the TV wants the unit plugged into HDMI 4, which on the Sony XBR900H is 2.1 compatible so I assume that the television knows that it can take advantage of the extra bandwidth. Not a problem, just interesting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic