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Customer Ratings & Reviews

Your price for this item is $269.95
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1534 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,534 reviews
  • Rated 5 out of 5 stars

    A Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my daughter. She really liked it, and with my DVD / VHS player of more than 10 years failing to play and skipping constantly, I treated myself to one as well. Sleek, quiet design that plays everything and even improved the picture on my TV. The cord you recommended was perfect, and made the shopping experience easy and complete. Good job on that feature of your website. Great value and quality. Best Buy came through . . . Twice!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using a PS3 as a player, which works great till I started getting shocked by it. Decided I better stop using it. I would have gotten another PlayStation, but with the PS5 imminent, I wasn’t interested in the PS4. This player works great and automatically works with me Panasonic Plasma TV. The remote automatically controls the TV. Surprisingly since it is old. Very happy with my purchase and Best Buy delivered quickly. Good experience all around.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked Panasonic from my VHS player to regular DVD machine. So, when I got an 8K TV I wanted to watch movies with a lot more detail and I have to say that this does exactly what I wanted. If you enjoy watching movies and want to take advantage of 4K this machine does exactly that. I am also using some cables that deliver a higher signal than just 4K which has made a big difference.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Good player and 4k quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player is super quiet for 4ks and Blu Ray. Blu Ray looks way good even on sdr mode. Hdr is good as well

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and they seemed very happy with it. I’m sure they will tell me if it’s not very good

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! We understand that this was purchased as a gift, and we hope the recipient enjoys it. Your satisfaction is important to us! -C Panasonic

  • Rated 5 out of 5 stars

    Small package big features.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player and it has nice small foot print with great features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this player. Ease of use and excellent upscaling.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Extremely disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Panasonic "Streaming" 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player (DP-UB420-K-Black) because: 1) My old Panasonic 3D Streaming Blu-Ray Player was beginning to lag and freeze during playing; especially certain apps. 2) My old Panasonic worked well for many years, so I thought another Panasonic would be great! (I was wrong!) 3) I had cashed in some of my reward points and had to use them or lose them. 4) I thought, "Newer, same brand... This should be better, or at least the same!" (Again, I was wrong!) Unfortunately, I was sent to Duke for emergency trauma spine surgery within days of ordering this. (It arrived while I was in the hospital.) It was 3-1/2 months before I was able to go home. At that time, I was in severe pain and could not move the recliner so I could connect this to my projector. It was another 2 months before I was able to connect it. Problems: 1) The apps are extremely limited. 2) Over half of the apps are outside of the US, so I am not interested in them. 3) The website link does not open anything for me, but goes to a black screen. 4) The Amazon Prime app will SOMETIMES allow you to log in, but then it jumps back to the main menu before you can select the user. IF you are lucky enough to get past that point, once you click the search link (before you can type anything into the search option), it jumps back to the main screen. It was too late to return this unit by the time I got home and was able to connect this, so I unplugged it and connected my old Panasonic Blu-Ray back up. This one is back in the box on a shelf in the top of my closet. (It cost too much to use as a boat anchor, so I'll simply let it collect dust until I can afford to get another 3D Blu-Ray player, and that one will NOT be Panasonic!)

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for taking the time to share your experience, and we’re truly sorry to hear that the product didn’t meet your expectations, especially during what sounds like an incredibly difficult time. Your concerns about the limited app selection, regional content, and usability challenges are heard and taken seriously. We strive to create products that deliver reliable performance and value, and we regret that this model fell short for your needs. We recommend trying a firmware update of the newer player to address some software issues. Your feedback is invaluable and will be shared with our development team for future improvements. - F Panasonic

  • Rated 4 out of 5 stars

    Basic affordable 4K player does the job well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt have all the bells and whistles but then again it doesnt need them. PLays 4K movies with great picture and sound. Its basic and does the job at an affordable price. I had no issues with skipping and the build seems solid. I read the reviews for LG and Sony players so decided to give Panasonic a try and am pleased so far

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad , & satisfied that I pulled the trigger on this 4K Blu-ray player , it really packs a punch , it's great for streaming Vudu , Netflix , & YouTube , plus the way it upscales a regular Blu-ray to 4K it does a great job , of course it's not a true 4K picture but it simulates it very well , I would definitely recommend this player to anyone , I liked it so much that I purchased a 2nd one for the Optoma 1080P projector , and it serves it well .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great value for 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with both the 4k playback and Blu-ray upscaling from this player. Although you don't get Dolby Vision at this price point from the UB420, the upscaling and smooth playback more than makes up for it. My only minor complaint is that some of the menus are a bit confusing and I had issues getting it to output to optical audio, but figured it out in the end.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great player!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modern day 4K Blu-Ray disc player from Panasonic! If you have a TV that supports HDR 10+ (or any Samsung TV), this player is perfect for your physical collection! The interface/menu is very user friendly and the picture quality is superb!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We couldn't be happier to receive your 5-star rating. Your happiness is our top priority! -M Panasonic

  • Rated 5 out of 5 stars

    Great 4K player

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player, easily replaced the Sony which kept freezing during play. Could not see spending extra $ for higher model when only difference is Dolby Vision and my TV doesn't have that. Seamless play back of 4K movies, way better than Blu Ray and ATMOS sound is fantastic!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 5 out of 5 stars

    Outputs clearer 1080P signal than std Blueray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade and Oppo 103D blu ray player using a 1080P projector. Screen width is 15ft so any improvement would be quite noticeable. Backgrounds such as trees are clearer and there are fewer artifacts. A definite improvement as we wait for affordable 4K projectors. Also bought Rise of Skywalker in 4K which down sampled to 1080P seemed to retain better colors and resolution. Also almost no set up, player recognized the 1080P device.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4K Ultra HD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, love picture. No problems what so ever!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Albert! Thank you for the fantastic review. We are so happy to hear that the Blu-Ray player was a breeze to set up and that you're loving the picture quality. We hope you will have many more movie nights with stunning visuals! -C Panasonic

  • Rated 5 out of 5 stars

    A cherry on the rainy day cake.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. No issues and easy set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey, and thank you for the glowing review! We're so happy to hear that you're enjoying the excellent picture and sound quality of the DP-UB420, and that the setup was easy for you. Your satisfaction is our priority, and we truly appreciate your feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Good quality system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was fairly easy to set up and use right away. Even my wife, who is non-technical, quickly mastered using it. Searching for and using the built-in apps took a little while to figure out, but once I did, it was easy to use this feature. Using the built-in Panasonic web browser is very cumbersome and not worth the trouble to use. Overall, this is a good quality basic system with just enough extra features to make it enjoyable to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great for DVD’s and CD’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and was very easy to set up. Great price too!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Not bad, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t expect too much from this player. It’s not horrible, plays movies well and in great quality. However, it’s smart features could use a bit of work. Sometimes it’ll lag/drop WiFi when you click too fast while on Netflix or YouTube. It also sometimes plays those videos in lower quality (720p or 480p). But like I said this ONLY happens with the smart features. When watching regular DVD/Ultra & Blu-Ray movies, this thing works wonders.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    East Set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for HRD 10. Easy set up, Great picture !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic