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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1512 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the Panasonic DP-UB420-K 4K Blu-Ray player for its excellent picture quality, easy setup, and affordable price. Many customers appreciate the upscaling capabilities of the player, which allows them to enjoy their existing DVD and Blu-Ray collection in higher quality. However, some customers have expressed disappointment in the lack of Dolby Vision support and the limited selection of apps available on the player.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,512 reviews
  • Pros mentioned:
    Picture quality, Setup
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    4K Blu-ray player with hi-res audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic - DP-UB420 - Streaming 4K Ultra HD Hi-Res Audio was easy to setup. Thankfully I had a spare high speed hdmi. At the time this player was cheaper than the other hi-res audio players. The biggest problem is ... the remote. The remote has a poor layout of buttons. The buttons navigation are situated too close to Netflix button and menus. Easy to misclick. There are some of the standard streaming apps. Doesn’t support Disney plus. I would recommend a separate streaming device. 4K blu-ray visually looks great. Quick loading too. The hi-res audio sounds fantastic when watching blu-ray and other media types.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear Customer, thank you for the feedback. We appreciate your comments and have passed them along to the correct team for future considerations. Panasonic

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Panasonic 4K Ultra HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy user friendly equipment. Plug & Play! The 4K is making my TV set (also Panasonic) using high res-Audio DVD/CD/3D Blu-Ray player a blast! Super sharp and clear! Very vivid! And you can stream your shows with Rj-45 or wireless input, or surf the net, very cool indeed. We needed an upgrade and this is an impressive machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice BluRay player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my 15 year old BluRay player, and this unit filled the bill.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Craig! We’re glad your new Blu-ray player is living up to expectations and has made a smooth replacement for your old unit. Thank you for sharing your experience! - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unmatched for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic makes the best Blu-ray players on the market today, period. This one is an incredible value. The only thing it's missing from its more expensive siblings is Dolby Vision, front display, and a sturdier/heavier build. None of that mattered to me, so this was perfect for the price. The improvement from my Xbox One X is very noticeable. The HDR performance is superb on my JVC projector. Don't hesitate! Amazing picture.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your purchase! Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best 4k players out there. Image quality at the top with the best players. I also have the big brother 820. which I think is the best player around for the price. but this player and the sony x-700 are the best budget players you can buy. the 420 does not support dolby vision and the sony does. you will love this player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a blu-ray. So buying this one that takes blue ray and dvds and cds. Is great!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Hope! Thank you for choosing Panasonic for your first Blu-ray player! We’re glad to hear you’re enjoying the versatility of playing Blu-rays, DVDs, and CDs all in one device. Our goal is to provide products that bring convenience and quality entertainment to your home. - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    MUCH BETTER THAN SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD (BlueRay) players aren’t as good as they were back in the 1990’s. A few years ago I bought a Sony BlueRay player that was awful!! I love Panasonic and when I saw this BlueRay player advertised, I immediately purchased it. It’s not perfect, but its MUCH better than the Sony. The Panasonic has power and ejection buttons that are mechanical and actually work (I don’t end up with discs stuck in the machine). When it starts up, it’s easy to navigate to what you want to do (you don’t have to wade through a huge list of streaming services just to get to the video option like with Sony. It’s FIRST on the list). I have yet to have the computer in it get “confused” about what it’s doing, like happens with Sony. The only negative experience I’ve had so far is one disc part way through stopped playing and the player did lock up. I had to manually eject the disc to resolve the issue. In fairness, it probably was a bad disc, not the player itself.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! We're glad you're pleased with our product! Regarding the disc playback interruption, it's possible that the issue was related to the disc itself rather than the player. We appreciate your support and hope you continue to enjoy using your player! -M Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    4K Player Produces Great Images

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a solid 4K player that does it all, this is the one to buy. It produces razor-sharp images and plays Blu-ray and DVD discs as well. It even up-converts DVDs to Blu-ray quality. It will even play 3D discs. This is a true wireless streaming player. Just find your network and add your password and you can stream many apps. My only complaint is that at this price point it should have had a time display on the front of the unit. Higher-priced Panasonic 4K players have this function. The Panasonic DP-UB420 is great way to view not only your 4K discs, but other formats as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k DVD is so much better than streaming. I have 0 issues with this player, besides maybe the unnecessary inclusion of optional streaming apps and wifi connection. I watched arcane and Dune and it was mind blowing how good it looked. 0 artifacting, great color, great sound.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the stunning quality of 4K playback, Arcane and Dune are perfect showcases. We appreciate your thoughts on the streaming features and are glad the core performance exceeded expectations. Enjoy the cinema-quality experience at home! - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    RayC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for someone in a different household so my personal experience is limited. It was a replacement for an old unit. Installation wasn't too difficult, even for a non-techie type of person like me. It has been functioning as it should I am told. Some of the features haven't been used yet (streaming for example). Otherwise it seems to be performing as it should and seems to be a Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great and would buy again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4k player it really elevates the movie and makes it feel more intense. I got it for my living room but I just might have to purchase another for my bedroom! It is amazing!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your wonderful 5-star review! We’re thrilled to hear our 4K player is bringing that extra level of excitement to your movie nights. Sounds like a second one for the bedroom is a perfect idea, here’s to even more immersive viewing experiences ahead! - F Panasonic

  • Rated 4 out of 5 stars

    No Whammies!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K player and I am satisfied with it so far. After waiting years to purchase one I finally landed on this model. Mostly because of the reviews but also due to brand recognition and reliability. My Panasonic Blu-ray player which I bought over 10 years ago is still up and running. I’m not super technical so I can’t provide specs to make comparisons to other brands or models but Panasonic definitely makes a good product. I have had no freezing issues and the player runs quietly. One thing I did note in some of the negative reviews were freezing issues but when I looked around I found some suggestions. A decent hdmi cable & updating the firmware. Even though I had no issues I did both of those things right out of the box. This machine rests comfortably in between the more top of the line 4K players and the cheap off brand models. I really like how some of my Blu-ray Discs look on this player too. I do not use it for streaming. If you’re looking for the newest most advanced machine look elsewhere. If your like me who appreciates the reliability of older tech then this might be for you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We appreciate your 4-star review and are delighted that you enjoyed your experience with us! We're thrilled to hear you're satisfied with your first 4K player and that it’s living up to the reliability you’ve come to expect from our products. It’s great to know that our Blu-ray player has stood the test of time for you! We appreciate your proactive steps with the HDMI cable and firmware update, those are always helpful tips for ensuring optimal performance. - S Panasonic

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Works Great with JVC Projector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with a JVC 8K laser projector. I purchased it because of its' recommended compatibility with JVC and the settings allow me to specifically indicate it is connected to a projector. I like that it has a dedicated HDR button that lets me quickly change the level of brightness with HDR content. I like that the settings allow me to make lots of other changes like upping the brightness on 3D movies. I have two main gripes with this player. First the remote control is horribly designed. I am constantly pushing the wrong button by mistake because of the awkward button layout. And second this player only has Netflix, YouTube and Amazon Prime available as the major streaming services. There is no option to add more like Hulu or Disney+ or the other popular streamers. While I wish this model had Dolby Vision, no projector can do Dolby Vision anyway. The player can do HDR10+ which is a nice alternative and makes up for the lack of Dolby Vision, although few programs are in HDR10+. Overall I am very happy with this player and I have alternatives to make up for anything this player can't do.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -G Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great views

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent quality. Easy to set up and easy to use for older less technical people.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the glowing 5-star review! We're delighted to hear that the setup was smooth and the experience has been user-friendly, especially for those who prefer simplicity over tech headaches. It’s great to know the quality and ease-of-use hit the mark. Here’s to many movie nights with great views and even greater convenience! - F Panasonic

  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    Well priced 4K player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several ones that I was able to get on sale. I have one connected to each of my 4K tv sets. They are easy to set up and use. Picture quality is excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic. No problems with it so far at all. This is a solid player. The only thing i'm not too crazy about is the front face flip down. It just feels like a lot could go wrong with that. A simple tray would have worked just fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your positive review and for highlighting the player’s solid performance. We appreciate your honest thoughts about the front face design, your feedback is valuable and helps us consider improvements in future models. We’re glad overall the player is meeting your expectations. - S Panasonic

  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    High Quality - Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior video resolution and audio definition - solid construction - easy to use - simple set-up - outstanding value

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic DP UB420 K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-Ray player, ordering was quick, and the pickup at the locker was easy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Linda! Thank you for the great 5-stars rating! We’re glad to hear you’re enjoying the Blu-ray player and that the ordering and pickup process was smooth and convenient. Enjoy your movie nights! - F Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Can watch all of our dvd’s blue ray and 4k’s.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We're delighted to hear that your player is performing well and delivering a great viewing experience across DVDs, Blu-rays, and 4K discs. It’s great to know it’s living up to your expectations and keeping your entire collection accessible. We appreciate your feedback! - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Runs hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes, it can be overly complicated and feels chaeply made. Have an older LG 4K player and performs the same and It feels much more sturdy. it never runs hot. Seems like for the money, a nice component should be made of a sturdy material and easier interface.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you so much for sharing your experience with our product! We understand how important build quality and a user-friendly interface are, especially when comparing across brands. Your feedback helps us improve our product for everyone. - S Panasonic