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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1535 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Streaming 4K Ultra HD Blu-Ray Player, especially regarding its awesome picture quality, ease of use, and simple setup. Many are also pleased with its performance and upscaling capabilities. Some customers, however, have expressed concerns about the remote control, the absence of Dolby Vision, and the limited selection of available apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,535 reviews
  • Rated 5 out of 5 stars

    Why pay more?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-Ray player had everything I needed at a great price and minimal footprint. Great 4K performance and great upscaling of older DVDs. I am also able to browse to videos on my network. Very pleased with this player!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your experience with us. Enjoy! Panasonic

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all of the time. And it's awed that it does auto updates, so you don't need to fuss with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 4k players now including this panasonic. The panasonic is the best one by far! The HDR adjustment is fantastic, it adds contrast, detail and clearness, and adds brightness to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your purchase! Panasonic

  • Rated 3 out of 5 stars

    USB reader is Major Problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video. Easy remote. The Netflix button is right above play, which makes it easy to accidentally hit it. Annoying. Also, the USB ports are very limited when reading devices, especially hard drives, which i find unacceptable for useage.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Best bang buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could need or want while saving yourself some dough. Dolby vision? For the amount the version costs that's supports dolby vision. I think you can just buy this one and be just as happy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Rated 5 out of 5 stars

    Good Choice for Basic Features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! This was easy to connect and set up. I rarely watch DVDs but needed to replace an older player that was getting glitchy. I chose this model as I thought the price was good for the features it provides.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    Blu Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many options in one machine. Installation was a breeze.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Cons mentioned:
    Dolby vision

    Rated 2 out of 5 stars

    Go to next level up player if you want Panasonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I can't write a good review of this player. First was multiple discs kept locking up, so replaced player. Same issue with new player. Also, states it supports Dolby Vision via firmware update, but Dolby Vision did not appear in either player. I bought it cause I have a Blu-Ray Panasonic player and loved it..

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.
      We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you experience technical issues with the product, we would be more than happy to assist you further. The best course of action would be to contact our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience. Panasonic

  • Rated 3 out of 5 stars

    Annoying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a Monday & returned it on Wednesday. Setting up the unit was not straight forward. The voice assisted set up was way more annoying than helpful. I could not get the movies I had purchased with the unit to play full screen. The whole thing just didn't work out for me so I returned it, so I returned it. I would not recommend this to a friend.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you experience issues with the product, we would be more than happy to assist you further. The best course of action would be to contact our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience. -C Panasonic

  • Rated 3 out of 5 stars

    Don't see any improvement............

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK player. But I do not see much of a difference between playing my BLU-RAY movies on here vs playing my DVD's on my Panasonic DVD player/recorder. And playing my DVD's on this player does not make them look any better than when I played them on my Panasonic DVD player/recorder, like I was led to believe they would. I wish the time of the movie being played would show up on the front of the player. It would also be nice if it showed what track was playing on the CD being played, as well as showing the time of the song.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dan. We thank you for your feedback and we will definitely take it into consideration. -A Panasonic

  • Rated 5 out of 5 stars

    Nice player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Its simple and does a good job. A bit more expensive than some of the others, but I needed a wifi player because its a nice feature to have and I wanted it to play DVD and Blue Ray.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Plays my movies well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Plays most region B and C discs with the top menu.(hit top menu button then stop a few times)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Rated 2 out of 5 stars

    Nope. Runs hot, loud and slow. Cheap = Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was open box, like new in excellent condition. All pieces intact, owner’s manual missing, not THAT big of a deal. Should have known; this brand and got it cheap… lesson learned. Operation started off ok, about two weeks later unit was running ‘hot’, so we lifted it and put small risers on the existing rubber feet, it did not help; still running hot. Cooling fan is loud for as small as it is. Then streaming service started to slow down in week three. We thought it was our service provider, it wasn’t. Finally packed it up and retuned it to the store we curbside picked it up from; replaced it with a more expensive but familiar Sony unit. Please note too, returns to BEST BUY have limited-time window. We did not know this, we went in politely and just asked for the exchange assuming there would be no issue. THIS is not how it’s done, the rep said he would do it but not to expect it especially 4 weeks after the purchase. Terrible policy, but Good to know.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    I haven't used it yet. I put it up untill I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet. I put it up untill I need it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! -M Panasonic

  • Rated 5 out of 5 stars

    Best Value 4K Player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by this unit! The UB420 is regarded as the 2nd best value/recommendation after the UB820 and I'll have to agree.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    bluray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player - Black Model:DP-UB420-KSKU:6361757 User rating, 4.6 out of 5 stars with 679 reviews. Mainly use the USB port for watching.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered, came on time and is an excellent addition to my setup

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 3 out of 5 stars

    A decent 4K player.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had posted this once, but can’t seem to find it. The Panasonic is a decent 4K player. I had to return the first once because it glitched with all my dvds. The second one performed flawlessly. I was lead to believe it works with Amazon Alexa, which it does not. I’m impressed that my MP4 movies look so well through this. If you are using a flash drive there is no setting to remove it. As far as I know you just pull it out or shut the player down and then pull it out.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue ray is just awesome. It’s WiFi compatible. We mainly watch Netflix and dvd movies on it! Has many features we’ve had for a month already but we haven’t used or played with all features. I still highly recommend it for the price it’s worth paying it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    High Quality BluRay on Sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upscaling BluRay has been highly rated and was on sale at Best Buy when we bought it. It integrates well with our Sony TV. It offers streaming, but we don't use it because we have the smart TV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic