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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1536 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Streaming 4K Ultra HD Blu-Ray Player, especially regarding its awesome picture quality, ease of use, and simple setup. Many are also pleased with its performance and upscaling capabilities. Some customers, however, have expressed concerns about the remote control, the absence of Dolby Vision, and the limited selection of available apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,536 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    MUCH BETTER THAN SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD (BlueRay) players aren’t as good as they were back in the 1990’s. A few years ago I bought a Sony BlueRay player that was awful!! I love Panasonic and when I saw this BlueRay player advertised, I immediately purchased it. It’s not perfect, but its MUCH better than the Sony. The Panasonic has power and ejection buttons that are mechanical and actually work (I don’t end up with discs stuck in the machine). When it starts up, it’s easy to navigate to what you want to do (you don’t have to wade through a huge list of streaming services just to get to the video option like with Sony. It’s FIRST on the list). I have yet to have the computer in it get “confused” about what it’s doing, like happens with Sony. The only negative experience I’ve had so far is one disc part way through stopped playing and the player did lock up. I had to manually eject the disc to resolve the issue. In fairness, it probably was a bad disc, not the player itself.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! We're glad you're pleased with our product! Regarding the disc playback interruption, it's possible that the issue was related to the disc itself rather than the player. We appreciate your support and hope you continue to enjoy using your player! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4k Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not underestimate this product. I originally purchased this since my TV is 8 years old and I plan to replace it soon. This 4k player took my movies to another level. Watched Back to the Future and Jurassic Park and I saw things I never seen. If you need a 4k player get this one. It is even better than my Xbox One S which is 4k converted. I saw other comments saying it was slow to load and that it makes noise. I did not have that issue so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Wow, thank you for the awesome review! We're so happy to hear that the 4K player has taken your movie experience to the next level, especially with classics like Back to the Future and Jurassic Park! It's great that you're seeing new details you hadn't noticed before. We're also thrilled to hear that you haven't had issues with loading or noise, sounds like it's working perfectly for you! Thanks for recommending it; we agree that this 4K player is a fantastic choice for upgrading your viewing experience. Enjoy many more amazing movie nights! - S Panasonic

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    compact and perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is so tiny and yet does it all and worth every cent ...my dvds look great and and hook up was a breeze and i love going into the store because every one in dover del store is so wonderful. My last Panasonic blue ray lasted forever and so when i went in to get another one i was delighted that it was so stream line and small . good job Panasonic.. it goes well with my Samson tv i also got at BB

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Cons mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Best 4k player if you dont care for Dolby Vision!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried multiply 4k players and this is the best one....simply because the Panasonics optimizer feature is stunning.....gives HDR movies that Wow factor. Only downfall.....no Dolby Vision....if you want Dolby Vision, you have to step up to the ub820 and the price almost doubles. But, if you own a Samsung TV....then this is perfect since Samsung cant display Dolby Vision......makes this the best 4k player for all the Qled lovers !!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Save $200 Dollars !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought the #820 Model. Great picture. Great everything. It was so good with my 75" series 9 Quantum Dot HDR TV that it was on 24/7. SO......I bought its little brother to give it a rest. (BUY EXTENDED WARRANTEES). Note: I do not feel sorry for people that do not buy extended warrantees, these things are made in China. (If it was made in the USA it would cost $1000.00 and still could fall apart.) Back to review...The little brother the #420 has the exact same GPU (guts inside). Same picture and same sound. I only use HDR10+ so Dolby Vision is not an issue. I also think that anything "Dolby" is like "THX". Just a brandname to charge more money. OH' and the remote is even the same. I got a small quiet fan to put in back, all these players run hot and caring for them, keeping the discs clean and wiping down with a anti-static will prolong the life for a long time. It has been 3 weeks with this player running 24/7 (my dog watches the TV) and ZERO problems. Cheers!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Bluray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent one of the best blu rays in the market I Iove it and very modern looking and sleek.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Robert! Thank you for your review. We're delighted to hear you’re enjoying the Blu-ray player’s performance and sleek, modern design. It’s wonderful to know it’s living up to your expectations. - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good player with many features and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player on sale from the Best Buy website and had it delivered. It arrived on time, so I was very happy about that. Unboxing and hooking up the player also went pretty quickly. Once I powered the player on I did the typical plug and play settings that you do with most devices nowadays. I also performed a software update during this time, which did take a bit of time to complete. So far, I have watched 3 blu-rays with this unit. It performed very well with really great picture and sound quality. I have not tested or used the networking functions of this unit yet. My 4k TV has internet functions built in, so I stream using the TV itself. I probably won't really use the player's networking features for that reason. The small footprint of this player is nice, so it can fit in smaller spaces. Build quality is just ok, but I do like the design of the remote. I prefer the design of this remote over the one that comes with many Sony players. One feature that I really like is the ability to choose your own background for the home screen. While this player will not be as nice as many of the higher end Panasonics or Sony's, it is a great deal for those who want a player that isn't the most entry-level, but not so high end that it will break the bank. So far, I am pretty happy with this unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    PANASONIC MAGIC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using an Xbox One S for 4k movies vs this player, Panasonic wins. HCX processor makes HDR really shine, and with the HDR Optimizer I can adjust picture quality through the player and not my tv. I'm not even mad about it not playing Dolby Vision. I'm using an LG Nano Cell and the fact that this player allows me to chose my tv type for optimal settings was just a bonus. I've watched a few reference disc and I was FLOORED. Black Hawk Down, Once Upon a Time in Hollywood all looked outstanding. Billy Lynn's Long Halftime in 4k 60FPS on this player is amazing. Words of Wisdom I leave my player unplugged when not in use since it does get a little warm when it's off. I have a Panasonic SA-XR25 receiver and that remote works for the DP-UB420 and vice versa. I'm using the coaxial for audio and PCM output is outstanding. Without upgrading my 6.1 system, I noticed the sound improvement. This player is a beast. I had a Panasonic Plasma TV and I loved it. Hooking this player up to my current TV, satisfied my 4k HDR needs. Now I need Panasonic to start selling more products like their TVs in the US again. Dedicated Panasonic Buyer

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your feedback. We really appreciate it. Looking forward to hearing from you again! Please let us know about your future experiences. Panasonic

  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came out to set up our system - 75" TV, universal remote, sound bar, DVD player, and cable box - were amazing! They came in and got started immediately. They were so efficient and completed the work beautifully! They carefully gathered up all the boxes and materials and took it with them. Once everything was hooked up, they made sure Prime and Netflix were connected and then took time to show me how the universal remote worked. I can't say enough good things about this service

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    4K BluRay to replace my old BluRay player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not using it for apps or streaming, only as a BluRay and DVD player. For those functions, it works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the 5-star review! We’re delighted to hear your new 4K Blu-ray player is delivering the great disc performance you were looking for. Even without the streaming features, it’s great to know it’s providing a smooth, reliable experience for your movie collection. Enjoy every film night in stunning clarity! - F Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pan dulce

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to accompany a new 4K HDR tv and to replace my aging Sony UHP-H1 player that only offered 4K up scaling and not true UHD playback. So far I’m very happy! The menus are a little daunting(and coming from a Panasonic plasma, very familiar looking. Still better than Sony BDP menus IMO), with many options for tweaking the picture, but most of them can be left to factory defaults. Where this player shines is with the HDR Optimizer which on my low brightness television does a very nice job of tone mapping those super bright HDR highlights into something my TV can actually digest and display and without blowing out detail. You can even tweak the dynamic range to brighten the overall image on dimmer sets like mine while still retaining specular highlight detail, which is amazing. Makes a little noise on startup reading 4K discs but during playback it’s very quiet. The remote is annoying and you absolutely will inadvertently hit the Netflix button more than you should. Haven’t had one freeze-up or disc that caused issues with the player and the image quality is indeed an improvement over my old player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We truly appreciate your input and we are thankful you took the time to write these suggestions in regards to the features of this model. Rest assured your feedback will be forwarded to the proper department and it will be taken into consideration for future developments. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    RayC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for someone in a different household so my personal experience is limited. It was a replacement for an old unit. Installation wasn't too difficult, even for a non-techie type of person like me. It has been functioning as it should I am told. Some of the features haven't been used yet (streaming for example). Otherwise it seems to be performing as it should and seems to be a Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Panasonic 4k player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great! Super easy set up, remote control a little weird not a fan of layout. Unfortunately doesn't have option to expand aspect ratio of older movies.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Stephen! Thank you for your thoughtful 4-star review! We’re glad to hear you’re enjoying the great picture quality and easy setup. We appreciate your input on the remote layout and aspect ratio options, your comments help us improve future designs. Thanks for choosing our Blu-ray player, and happy viewing! - F Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and works great. I have been using it for about two months now and no problems whatsoever. I would recommend this product to anyone who is looking for a DVD player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Steven! Thank you for your feedback! We’re glad to hear your Panasonic Blu-ray player has been reliable and offers great value. We appreciate your recommendation! - S Panasonic

  • Pros mentioned:
    Upscaling
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Very nice player but horrible remote layout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice player. Will up convert dvd to 4k. Has dual HDMI. The reason why this review is not 5 stars is the subtitle activation. To get subtitle, you need to go through a maze of menu. Also the remote button setting is terrible. Constantly hitting the wrong button and getting Netflix in the middle of a disc movie. Why can't everyone use the same layout!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k DVD is so much better than streaming. I have 0 issues with this player, besides maybe the unnecessary inclusion of optional streaming apps and wifi connection. I watched arcane and Dune and it was mind blowing how good it looked. 0 artifacting, great color, great sound.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the stunning quality of 4K playback, Arcane and Dune are perfect showcases. We appreciate your thoughts on the streaming features and are glad the core performance exceeded expectations. Enjoy the cinema-quality experience at home! - S Panasonic

  • Rated 4 out of 5 stars

    No Whammies!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K player and I am satisfied with it so far. After waiting years to purchase one I finally landed on this model. Mostly because of the reviews but also due to brand recognition and reliability. My Panasonic Blu-ray player which I bought over 10 years ago is still up and running. I’m not super technical so I can’t provide specs to make comparisons to other brands or models but Panasonic definitely makes a good product. I have had no freezing issues and the player runs quietly. One thing I did note in some of the negative reviews were freezing issues but when I looked around I found some suggestions. A decent hdmi cable & updating the firmware. Even though I had no issues I did both of those things right out of the box. This machine rests comfortably in between the more top of the line 4K players and the cheap off brand models. I really like how some of my Blu-ray Discs look on this player too. I do not use it for streaming. If you’re looking for the newest most advanced machine look elsewhere. If your like me who appreciates the reliability of older tech then this might be for you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We appreciate your 4-star review and are delighted that you enjoyed your experience with us! We're thrilled to hear you're satisfied with your first 4K player and that it’s living up to the reliability you’ve come to expect from our products. It’s great to know that our Blu-ray player has stood the test of time for you! We appreciate your proactive steps with the HDMI cable and firmware update, those are always helpful tips for ensuring optimal performance. - S Panasonic

  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Easy to use. Small and sleek design. Gives a very nice picture. Easy set up also

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super 4K Blu-Ray DVD Player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super 4K Blu-Ray DVD player, excellent picture quality, sound, easy set up, would definitely recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for the wonderful feedback! We’re delighted to hear you’re enjoying the picture and sound quality, and that setup was a breeze. We truly appreciate your recommendation! - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost, great in built apps. 2nd hdmi for hi-res audio.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your review. We're pleased to hear the player’s features, built-in apps, and dual HDMI outputs are adding value to your setup. We appreciate you choosing Panasonic. - S Panasonic

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