Customer Ratings & Reviews
- Model:
- DP-UB420-K
- |
- SKU:
- 6361757
Customer reviews
Rating 4.5 out of 5 stars with 1535 reviews
(1,535 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the Streaming 4K Ultra HD Blu-Ray Player, especially regarding its awesome picture quality, ease of use, and simple setup. Many are also pleased with its performance and upscaling capabilities. Some customers, however, have expressed concerns about the remote control, the absence of Dolby Vision, and the limited selection of available apps.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
4K Blu-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace an older Panasonic Blu-ray player, so far it has been good with no issues, it also has performed nicely with loading the discs faster considering it should have a faster chip in it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Cons mentioned:Remote control
Rated 2 out of 5 stars
Did not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control is NOT well designed, it has a random ‘netflix’ button in the middle which causes to be hit by mistake. Also, it never worked properly, not sure if I got a bad unit, but it wouldn’t work, every time the movie was going to start, dvd made an awful sound and it would jump back to the main menu.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your experience with us.
We're sorry if the design of the remote didn't meet your expectations and we will consider your opinion for future improvements.
Please make sure the disk you're trying to play is supported by the player.
You may find all the playable media below:
http://help.panasonic.ca/PCS/OperatingInstructions/TQBS0233_Eng.pdf#page=6
If you need further assistance you're more then welcome to contact our Chat Agents:
shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST.
Rated 5 out of 5 stars
Great 4k player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great 4k player. Perfect for Samsung TV's since they only use HDR and not Dolby vision. It loads very fast and easy set up
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product!
Rated 5 out of 5 stars
upgrade for real
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little thing. one thing one of the questions pointed out is that its new tech. No RCA cables (Red,Blue, Yellow ports), HDMI cable for those of you upgrading keep this in mind.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations.
Rated 5 out of 5 stars
Just what I was looking for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and versatile. Multiple output options make easy installation.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
Rated 4 out of 5 stars
4K hdr 10+
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as intended. Best priced at the time, only issue is it wasn’t Dobby Vision able.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your 4-star review with us! We're glad to hear that you had a positive experience overall. -C
Rated 5 out of 5 stars
Great 4K Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for future proofing. Buying a 4K TV next year so I haven't been able to fully test, but I will always trust Panasonic and wish they still sold TVs in the US.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
Rated 1 out of 5 stars
Don't trust OpenBox ratings if purchasing open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time BB customer and decided to buy an Open Box version of this that Best Buy claimed was excellent condition and this review is about this Open Box version. Received today box looks like someone left it in the rain and was taped everywhere with Best Buy labelled tape and this box was in a normal cardboard box that had no damage.. Opened it up and Player was in nearly as bad of shape. Dents in the side scratches along the front and top and full of dust, like someone had used it for several years then decided to trade in. Then I plugged it in and the tray would not open. When I took off the top, the whole drive assembly was detached/broken from the case like someone took it apart then forced it back into place to try and get it to fit or the dent in the side was they dropped it and it cracked the drive assembly off. I was able to place it correctly by hand and the tray now opens and closes but I haven't permanently attached it cause the plastic is broken where it screwed in. On a positive note now that the tray opens/closes, so far it has recognized every DVD, BluRay and 4K disc I put in, including burned BluRays and DVDs. So the player seems fine now that I have made fixes. But is no way excellent condition like BB claimed.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We apologize for the negative experience. We suggest contacting the vendor for further information since the product was an open box item. -C
Rated 5 out of 5 stars
Excellent value and picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this blu-ray player. I wanted a mid-range 4k blu ray player that was affordable and this one is so much quieter and faster-loading than a gaming console.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the 5-stars, dear Andrew! Hope to hear from you again soon!
Rated 5 out of 5 stars
4K Streaming Blu-Ray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit had a particularly good price, and replaced an older, poorly functioning one.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
Rated 5 out of 5 stars
Best BluRay Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched and researched all the Blu-ray players and decided on this one. I have had Panasonic products for decades and have never been disappointed. Not only that, Best Buy had an amazing price on this one.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Basic features not included
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all have had no problems playing discs. The biggest issue is there is no dedicated menu button on the remote. There is a top menu button which does not work on most discs. I believe it will go to the menu when you first put a disc in, but the problem comes when playing a tv series with multiple shows on a disc. After watching a show you have to go to options then to menu. The menu button is one of the most used buttons on a remote and this player does not have that. Just what is called a top menu button. As I said there is a top menu button, but it does absolutely nothing. I have never found a disc where a top menu button worked. Also when fast forwarding or rewinding, there is no line to indicate where you are in the show. Just basic things that every player I have ever owned had, and this company decides, nope not gonna have that. Should of took it back to the store when I had a chance.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
Rated 5 out of 5 stars
great purchase for the momey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great ipgrade feom a older blu-ray player fast read and startup
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C
Rated 4 out of 5 stars
OK!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, But Expected better picture quality being Blu-Ray
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! The quality picture depends on your TV as well. -M
Rated 5 out of 5 stars
My Product experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was very nice and easy to install. I am very well pleased by it and would only change it for a Multiple DVD player that holds more videos in a tray for fast movie viewing.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 4 out of 5 stars
Good quality picture and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice blu-ray player. I wish it was a little more user friendly. It was quite expensive and I thought it would have more options. But the online streams options are less then our old Samsung blu-ray.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
working good with a qled tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 4k Blu-Ray player. The apps are nice, but not using due to my TV having it all built in also. DVDs/Blu-Ray loads quickly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
Rated 5 out of 5 stars
Dvd
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing picks up the movies pretty fast and they put the DVD in and it plays it fast quality control is very accurate
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback!
Rated 5 out of 5 stars
Excellent Panasonic Blu-ray player!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great CD for listening to music & DVD/Blu-Ray for watching movies on my LG 49" Nano Cell 85 Series LED 4K TV both bought at Best Buy.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 4 out of 5 stars
DVD player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD player was as good as advertised was easy to hook up and install Priced at other suppliers. Found price to be very reasonable Made it worthwhile to purchase extended plan warranty
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services.






