Customer Ratings & Reviews
- Model:
- DP-UB420-K
- SKU:
- 6361757
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the Streaming 4K Ultra HD Blu-Ray Player, especially regarding its awesome picture quality, ease of use, and simple setup. Many are also pleased with its performance and upscaling capabilities. Some customers, however, have expressed concerns about the remote control, the absence of Dolby Vision, and the limited selection of available apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Working great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a glitchy player. So far, it's doing a great job. Easy to use and plays all my DVDs.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Nice price 4k player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price for a 4k player. You can connect an external hard drive and play mp4 or mkv movies as well.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
DVD player
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this since February 17 2020 and after not using it for about 6 months it will randomly turn off. I did the upgrade and reboot. This did not fix issue. I will be returning this next time I visit a beat buy
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Disappointing at best. Slow and noisy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replaced expensive Sony, froze up twice and had to unplug to get Netflix to load, works for an hour and the becomes unresponsive to any input. Very slow disc read and very slow response to ap loading. Interface with Netflix is ver very slow and poor. First time trying a Panasonic since vcr days. Looking at Samsung but it appears best no longer carries their brand in ultra hd 4K Blu-ray players Two bad purchase in a few weeks. Locks up more frequently than the Sony which is a bad thing.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
I'm not tech savvy enough for this blu ray player!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found all the options and side options had me confused and the remote has more buttons than any remote I've ever had. I give up. I'm going to return this. I dont have the tech savvy I think this requires..
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution.
JF
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to determine how to turn on closed captioning. Has cc button, but other menus and settings are required to do so each time. Also, lots of picture quality and other options, but on-line manual does not explain them.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Good player, bad company
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, once it works. It's possible that you will first receive a broken unit which you will have to exchange to get a working unit. This is becoming more and more of a problem, and I am done leaving good reviews just because "they fixed the problem." When I buy a premium product, I expect it to work the first time. I don't want to be your QA team. I work a full time job and it's a pain in the rear end to find time to ship this thing (which I had to pay for, they didn't compensate me for the label). It's a good player when you actually manage to get your hands on a working one.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your experience. We apologize for the inconvenience you faced with receiving a defective unit initially. We strive to ensure that all our products meet high-quality standards before they reach our customers, and we regret that this was not the case for you. -M
- Pros mentioned:Picture quality
Panasonic 4K Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture Quality, Great Remote, I always have had Great Products from Panasonic !
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
- Pros mentioned:Ease of use
Ultra HD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great player, easy to use. It replaced my previous player that was 10 years old.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
Returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good brand, but it did not play 1/3 of my BluRays properly. Returned and replaced with a Sony, which plays all fine. Apparently a defective unit.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! We’re sorry to hear that your experience was not up to the standards. Please note that the discs that cannot be played by this unit are DVD-RAM, Super Audio CD, Photo CD, DVD-Audio, Video CD and Super Audio CD and HD DVD. -C
- Pros mentioned:Picture quality
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4k player out there coming from an lg player to this is a night and day difference
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Doesn’t work with HULU.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t work with Hulu. Can’t get the app or add it as a selection. Apparently Panasonic no longer has some kind of agreement.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
- Pros mentioned:Picture quality
Great player for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 4K player. Loads quickly and produces excellent video and sound.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
- Pros mentioned:Picture quality
Nice in price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. A brilliant 4K Blu-ray player, with an attractive price tag to boot.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -G
Worst Piece of Crap Ever!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a service life of about two months, in other words, just long enough to make it unreturnable to Best Buy. I had exchanged my original purchase for the same model in August, and it broke after the return period. This is one of the worst pieces of garbage that I have ever bought from Best Buy. Panasonic is of no help either. I will likely dispute the transaction on my credit card.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback. We are sorry to hear of this situation.
We take quality control very seriously and for further assistance we kindly ask you to contact our support team: shop.panasonic.com/contactus
Mon-Fri, 9am-5pm EST
Stick with Sony.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought November 29th of 2024. Already stopped working. Not a fan.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello Lee! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S
Its ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it does almost everything but if you don't need everything it has it's too expensive
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Picture quality
DVD player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed it and recommend to a friend it awesome dvd player
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
still not installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions are not great. The hdmi cable is very short and won't reach the side of the tv. Can't comment on quality and such till I figure out a way to move it closer to the tv.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
It's a bit pushy...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit of a pain to install. It kept wanting to take over the control of all the devices through it's remote.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M