Customer Ratings & Reviews

Played fine one day, did update next day and quit playing discs. Had to return and bought something else

Best Buy delivered the item and you can tell by the packaging that this item was returned and re-taped very disappointed in Best Buy return the item

It was trouble i would never buy an open box agaiin. It was missing the power cord and box was trash

the Audio stop working after a few times being played!

Called an electrician to come out after a lot of troubleshooting. Verified it’s the blu ray. Disappointing.

After one month Time to time picture frozen and i can't power of from remote i have to unplug from power cord. I never watch full movie without rebooting

Boxed damaged on corner , Driver left on porch along with 2 other ticket items. left on porch and took off. Was at home.

Impossible to get CC. Way over complicated. min 50 charters GFY

Missing items i recieved no remote and no hdmi cord thats a shame

Have no idea how this product works as the person that I was speaking to on Best Buy LIED about it

smashed mfgr's original box packed inside pristine shipping box. BBY sent me damaged merchandise.

Returned—not what I wanted. We wanted a multi-disc

I cant review it my appointment was canceled and they won't come and hook me up by the way my appt. was for April 1.

worst product ever, not compatible with Sony 75 inch TV. not playing DVDs from Netflix

Best Buy for this built in blue ray player. Great buy and very practical and space consuming.

Overheats very easily. Could possibly be a fire hazard.

About 5 years ago, my husband and I bought a beautiful 65" Samsung flat screen. We kept talking about getting a DVD player, because the one we had for the other tv wouldn't work on the new one. But, all we did was talk, until finally we thought, "that's it. We're getting one." I'm so glad we went with the Panasonic. It's so user friendly and the picture is beautiful. It cost more than some of the others, but I think it will be worth it.

I bought this player after having a mostly mediocre experience with a Sony 4k player. With the Sony the picture wasn't that great, movies looked okay and audio was its biggest issue. The player didn't project audio very well, no matter what I tried dialogue wasn't clear and would often be muddied out with special effects and background noises. I tried everything! Every setting on the player, my sound bar and my TV. But nothing worked, I happen to be in Best Buy looking for an HDMI cable and stumbled on this Panasonic player. Back in my childhood I remember Panasonic was the go brand! They produced a superior product compared to Sony and most other companies. I went ahead and picked up the box which put a smile on my face and brought back memories of my Dad's home theater system which was mostly Panasonic components. I decided to give this Panasonic player a try and well.....Oh my God what have I been missing all these years! The picture is super clean and sharp, the colors look amazing and the audio! It's so well balanced and even! I've literally touched nothing with the audio and it sounds perfect! There's so many settings to play with so I have to learn what they all do. But if you're serious about audio and video this player is a MUST HAVE! Oh and one more this is player also doesn't use one of the bulky power bricks like the Sony uses. It's just a regular plug which saves space. So don't skip over this Panasonic player, they haven't lost their edge like Sony has. They still make an amazing product!

I've had this one for a bit over a year, and it's done everything it was asked with no issues. The video quality is very good, as far as I'm concerned, though admittedly I'm a casual watcher not measuring pixel size with calipers. Most importantly, unlike the Sony x800 I had, it will actually finish a movie most of the time, where the Sony would lock up, and/or crash multiple times, whether the source was a Blu-ray, 4k Blu-ray or DVD. The only time this has ever failed to play a disc was when my wife put it on top of another disk that was already in it. One thing the other reviewers haven't mentioned yet is that this thing is also amazing at streaming. When I made my initial purchase, I hadn't paid attention that it could even do that. We had several animated movies that we had ripped so that my daughter could watch them in her room without messing up the disks, and it plays all of them with no issues, in quite nice quality. I honestly came here because I'm considering buying ANOTHER one just to be able to add the streaming capability in another room, and ended up leaving the review. The Sony unit that was twice as expensive didn't meet my expectations and despite hundreds of users with the same issue, they refused to fix it. This Panasonic is a much better player (even when the Sony was working) at a much lower cost, and has given me no trouble at all.

This is a great 4K blu-ray player and it's made even better by comparing it to existing 4K blu-ray players. Samsung got out of making blu-ray & 4K blu-ray players a few years ago, Philip's has trouble consistently making reliable units, in part to now being owned & manufactured by Funai. LG isn't a bad option, as long as you either have a separate DVD player or no DVD video collection. Sony has 2 key models. The most affordable is extremely competitively priced to this however has a known defect that Sony refuses to acknowledge, much less attempt to fix, in that many 4K movies have freezing issues. So avoid a known glitchy unit. Sony's other offering is better in that regard, but is also considerably more expensive. See? It's a simple comparison that takes a decent model like this and really pushes it to the top of the list overall. The only downside I see is that this model is rarely on sale, and Panasonic's somewhat more basic (and more affordable) model 4K blu-ray player is like trying to find a PS5 the day before Xmas. Still, for what's here there's really plenty to love. Definitely recommend for anyone looking for a 4K blu-ray player.