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$579.95

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,863 reviews
  • Rated 5 out of 5 stars

    This Panny is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially prepared to spend a grand on the big brother to this Panny 820 fine player, until closer research showed me that spending twice as much, was NOT going to render double the performance or features. The 820 offers everything the Panny 9000 offers, except the 9000 is just more heavy duty. It's a great unit, but not twice the price great! I'm loving the quality and performance of the 820. My 4K UHD discs are fantastic on my LG-G2 "77 OLED and Dolby Vision is simply incredible with this combination! I couldn't be happier. Even the staff at Magnolia strongly recommended going with the 820 over the 9000 for all the aforementioned reasons. Even my ISF professional calibrator recommended the 820. I couldn't be happier with this choice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Stellar Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful to own this machine. I began procuring movies from the Criterion Collection the day I picked up this stellar 4K player. It was $100 off and I had store credit from recent large purchases on my BB Car. The picture is astounding and has even improved the appearance of DVDs and Bluerays. I highly recommend!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience. We’re delighted to hear the 4K player is elevating your movie collection and bringing out the best in everything from DVDs to Blu-rays. It’s great to know the performance and picture quality have made it a standout addition to your setup. Your recommendation means a great deal. - S Panasonic

  • Rated 5 out of 5 stars

    Best 4K player have used thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic 4K Blu-ray player outperforms every other device I’ve used for disc playback, including my PS5 and Xbox Series X. The picture quality is stunning with deep color, crisp detail, and incredible sharpness that really enhances my home theater setup. It handles special edition Blu-rays and 4K HDR discs flawlessly, with no hiccups or slowdowns. I’ve noticed that movies with complex visuals look noticeably better and more cinematic on this player. The HCX processing delivers excellent depth and natural textures that make each film feel more immersive. Audio quality is just as impressive, especially when connected to my sound system using the twin HDMI outputs. Streaming apps work well too, but the real standout is how beautifully it plays physical media. If you care about movie quality, this player is absolutely worth the investment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Joshua! Thank you for such a detailed and thoughtful review. We're thrilled to hear that the Panasonic 4K Blu-ray player has elevated your home theater experience, especially in picture and audio performance. It's great to know that the HCX processing and support for 4K HDR and special edition discs are delivering the quality and immersion you were looking for. We truly appreciate your recognition of its strengths in both physical media playback and overall cinematic impact. - S Panasonic

  • Rated 5 out of 5 stars

    4.5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing player! Upscales old dvds and blu rays so much better than anything I have seen. And doesn’t seem to have many issues with 4ks… sometimes in the beginning I have to reset it and then it works fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We're thrilled to hear you're impressed with the upscaling quality and overall performance of the player. Your feedback about resetting is appreciated, and we're glad it continues to deliver an amazing viewing experience for you! - S Panasonic

  • Rated 5 out of 5 stars

    Quality 4k Blu-Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home theater. Paired with my Sony A95L, it delivers amazing quality from 4k discs. Perfect for film buffs that don't want to settle for streaming quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We’re thrilled to hear that our 4K Blu-Ray player has become such a great addition to your home theater setup. Paired with your Sony A95L, it sounds like you’ve created the ultimate cinematic experience! We couldn’t agree more, there’s nothing quite like the stunning quality of 4K discs for true film enthusiasts. Here’s to many movie nights filled with incredible visuals and sound! - F Panasonic

  • Rated 5 out of 5 stars

    Best 4K UHD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best picture possible out of your discs get this. I have tried everything from DVD to 4K and have not had any issues yet. It’s great for upscaling any older discs in your collection. 4K looks amazing and Dolby Vision is supported. There are plenty of settings to customize your experience. Streaming services are also available.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    This is the player to get!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason why this is always the 4K UHD player recommended by enthusiasts. Plays every disc without any issues, amazing picture and sound quality, Dolby Vision included, extremely quiet. Would like if the remote had at least some of the key buttons back lit, but that's the only quibble I have.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -G Panasonic

  • Rated 5 out of 5 stars

    Next best thing since Oppo is gone :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After weeks of researching, if you want auto detection of Dolby Vision by your 4k player then Panasonic ub820 is the only choice. All other 4k players have flaws...the x700 that dont auto detect DV......x800m2 is not that great and cost more than x700......not many manufacturers left in the 4k player market...the Ub820's optimizer feature make every HDR content better.....its simply the best 4k player in the current market.........man...I miss Oppo!! Fyi....if you have a Samsung tv and dont have DV anyway then I highly recommend the ub420.....same optimizer....just no DV support....and much cheaper!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. Enjoy! Panasonic

  • Rated 5 out of 5 stars

    You won't regret buying this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I couldn't get an Oppo 203, I was sad. After this disc player came out, I did my research, pulled the trigger, and have been so happy watching my movies. Best feature is the DVR Enhancer. This Panasonic allows you to jack up the HDR to make those bright areas even brighter. It is truly amazing to these middle-aged eyes. It is a great upconverter. All blurays look great. Some higher quality DVDs look just fine. 4k UHD discs obviously look awesome. It is a region free player, as I've popped in some Region B discs with zero issue. I did get a hiccup on a couple new 4k UHD discs. Player stalled on startup. Unplugged it and then back in, and the disc started up fine. The physical player build isn't as solid as others, but it'll do. I dont want to spend $1000. I'm a Roku user, so I only needed a disc player. If you need everything in one for discs and streaming, then this Panasonic won't do. It can only stream Netflix and Prime fans no other mainstream apps. That said, Netflix looks WAY better through the Panasonic than my Roku Premiere. I also run a nice soundbar and the direct feed from the Panasonic sounds awesome. There are a gazillion other settings in this player. If you run a separate A/V receiver, I surely expect you to be able to find the settings to output to that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    Acceptable, overpriced, some glitches

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many, I chose this 4K UHD blu-ray player because it's one of the highest-rated, most-versatile players out there right now. And while it does *meet* my expectations, it certainly does not surpass them. For example, the system menus and built-in Netflix (and other streaming) apps are pretty slow and clunky—I tend to just use the ones built-in to my TV instead. Additionally, the buttons on the top of the player (open/close, power, etc) do not always work as expected—for example, if I turn the player on, and it is still warming up/getting started, the open/close button sometimes is unresponsive. On this note, it also seems to take a minute or two for this player to turn on/off, which is fine but not what I expected for a top-of-the-line blu-ray player. Nevertheless, the player is very quiet, has excellent image quality, and has worked with every different type of disc I've ever tried to insert it in. If, like me, you are only interested in a really solid 4K blu-ray player—not any of the apps or special features—then you could probably save your money and get one of the more affordable options.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your honest review. We are very sorry if the product didn't reached up to your expectations. We genuinely appreciate you as a loyal customer and we will consider your opinion to offer a more satisfactory service. Panasonic

  • Rated 5 out of 5 stars

    Amazing better then expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg what a great upgrade from a ps5 the hdr optimizer is amazing !!! Makes my image so much better audio quality bumped up as well. Plays the disc fast and quiet. I love the auto Dolby vision playback as well hdr+. So happy with this purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 4 out of 5 stars

    Great player, but beware of open box options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m taking a star off the review only because my first attempt at getting one didn’t go so smoothly: I went with an Open Box - Excellent condition ub820 at first. After it was delivered, I was only able to get one 4K playback use out of it before it ceased reading any 4K discs. I’m sure not all open box versions of this are subject to this issue, but it’s something to be aware of. I exchanged it the day after it was delivered and promptly ordered a brand new one for not much more than the open box price. That unit has had zero issues since I’ve hooked it up, handles 4K discs beautifully. Not having to turn Dolby Vision on and off is really nice, and audio output is exceptional (I would argue that I can hear noticeable differences in audio when compared to my ps5’s disc player and yes, I had atmos set up on the ps5 too). If you enjoy still watching and collecting physical media and if it’s within your budget to pick one up l, you won’t regret it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Rated 3 out of 5 stars

    Picky Laser

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out being a good 4k player then it started to skip on random discs. Sent it in for repair, the drive was replaced and still had skipping issues. The picture quality was really great, a lot of granular control and things you could dive into in regards to picture quality, dvd upscaling was not the best in my opinion, blu rays looked great and 4k discs looked awesome. Just became tired of the skipping issues so I returned it and bought a Sony X800m2 which I had heard the older model some people had bad luck with, this was the updated model. I did find out for some reason I had some bad discs that also skipped on the Sony but some of the discs did play on the Sony. So far my Sony has been great, if a disc freezes unplugging it fixes it and mostly it would be a fingerprint I missed. Better dvd upscaling, Dolby Vision has to be turned on manually was auto on Panny, and it is built better than the Panasonic. I think in general the Panny just has a really sensitive laser leading to skipping and freezing and the build quality is a lot of plastic, Sony is heavier and metal.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your detailed feedback. We're glad to hear you appreciated the picture quality, 4K performance, and granular controls of our Blu-ray player. We’re sorry to learn about the skipping issues you experienced and understand how frustrating that must have been. Your insights on build quality and DVD upscaling are valuable, and we’ll take them into consideration as we continue to improve our products. We appreciate you giving Panasonic a try! - S Panasonic

  • Rated 5 out of 5 stars

    Great quality at a reasonable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this for a couple weeks, but it has worked flawlessly so far. I upgraded from a Sony x700, which would freeze on about 50% of the discs played on it. I am happy to report that this Panasonic player has not had any problems with my discs. Even the ones that froze on the Sony player work fine on the Panasonic. The build quality seems solid. The output picture quality is great, and the overall functionality of the unit is implemented well, as expected for a player of this cost. The remote is only average, but it gets the job done. The other nice feature of this player is that it auto-detects dolby vision and enables it. This is something that was missing on the Sony x700, so I am happy about having that feature now. I would definitely recommend this player - especially as an upgrade to the cheaper Sony models for people who are experience problems with those units.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Great 4k blu ray player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is great , has a great picure and sound , this has a better picture than streaming as i always liked having physical discs, I had a sony blu ray player and the Panasonic has a better picture. I have had this for about 2 months and it has been fantastic, i have played alot of movies on the player and it has not missed a beat , It also plays cds and it does sound pretty good, you will not be disappointed in this machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We're thrilled to hear you're loving the picture and sound quality of your 4K Blu-ray player. It’s wonderful to know it’s exceeded your expectations, especially compared to streaming and other players. We’re glad it’s been a reliable companion for your movie nights and even for enjoying CDs. Here’s to many more flawless performances and cinematic experiences ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this player is too notch! The only downside is probably the user interface but i don’t use it for streaming, only physical media.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your fantastic 5-star review! We’re happy to hear you're enjoying the top-notch quality of the player, it's always great to know when our attention to hardware really shines through. We hear you on the user interface and appreciate the honest feedback. While it’s built with a focus on physical media performance, we’re always exploring ways to refine the overall experience. Enjoy your movie nights! - F Panasonic

  • Rated 5 out of 5 stars

    Fantastic player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working so well!!! Very expensive but if your a Physical media collector this is the player for you don't be fooled and buy the Sony (it won't work) this one is the gold standard for 4k players

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dakota! Thank you for your feedback! We’re thrilled to hear the player is working so well for you. Your kind words about its quality mean a lot, and we’re glad it’s meeting the needs of physical media collectors like yourself! - S Panasonic

  • Rated 5 out of 5 stars

    High-Performance, Despite Slow Controls

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture (vivid, with contrast, "detail in darkness") and sound (very clean). A little slow to respond to control, and excess steps for routine functions, but performance makes up for these minor user interface issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your thoughtful review. We're delighted to hear you're enjoying the excellent picture and sound quality. We appreciate your feedback on the controls and will keep it in mind as we continue to improve. Your satisfaction with the performance means a lot to us! - S Panasonic

  • Rated 4 out of 5 stars

    Great with a few cons

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a bit better quality video than my Xbox One X. Definitely better sound as I always had to mess with Xbox dropping my Atmos settings. This hooks directly into my Denon AVR-X2400. Cons: -Slow boot. -Slooow Disc tray open/close -UI is old (don’t care, only there to load a disc) -Known issue with some 4K discs stutter/freezing for a few seconds. “Midway” is one of them. Two scenes in the same spot as everyone else online. Overall very happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Creme' De La Creme'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 4K Ultra HD Player. This unit does it all as you can tell by the description. Operates smoothly and flawlessly and quiet. I have put it through it's paces and it just keeps on keeping on. I have a Sony X-800 (bought at Best Buy) that I switch off with but feel that the Panasonic is a far better unit in all respects as this one also has Dolby Vision and Display. The Panasonic DP-UB420-K player is the same as this one for half the price, but this has Dolby Vision and the Display counter. If your TV does not support Dolby Vision and you don't care about the counter then the DP-UB420-K is the unit for you. I plan to upgrade my TV in the near future to one that has Dolby Vision so I will be ready. This is a great unit and I am 100% satisfied and highly recommend. I gave it 5*****'s only because there aren't 6.....

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

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