Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens tomorrow at 6 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $55.99
The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the Dockstream Stainless Steel Cat and Dog Drinking Fountain's quiet operation, battery-powered convenience, and its large water capacity. Many customers appreciate the ease of setup and wireless design, while some wish for a more visible water level indicator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 100 reviews
  • Pros mentioned:
    Battery operation

    Rated 5 out of 5 stars

    Petlibro Dockstream

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a absolute must have for a pet owner. My cat loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The motor isn't very durable

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pin that holds the turbine in place that moves the water will break if you are cleaning the fountain. I bought this in April and not even 5 months later, the pin broke and the motor doesn't turn as a result, which means no water flows. I am disappointed because my pet LOVED the fountain. Definitely going to get a fountain, but it won't be a petlibro.

    No, I would not recommend this to a friend
    • Brand response from Petlibro Product Expert
      Posted .

      Hello,sorry to hear about the issue. Our fountains include a 2-year warranty, and once confirmed, we’ll provide a warranty solution for you. Please reach out to [email protected]
      with your order details, and our team will assist you. Thanks! PetlibroQA

  • Pros mentioned:
    Battery operation
    Best Buy Employee

    Rated 5 out of 5 stars

    Kitty Water Fountain

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works whenever you move by it and my cat loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could have purchased makes my life a lot easier.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great Water Fountain

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and stays clean despite having two cats. My only issue is that it has a smaller water storage. Considering the price, I wish it would hold a little more water. This is only a small nitpick.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dock stream pet drinking fountain

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this 10 days and have 2 shih Tzu. Water last 3 days. I charged the battery before using and still doesn't need to recharge. Water comes on when dog approach. They seem to love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh water fountain

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great my cat always has fresh water she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water fountain

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works amazing, don’t have to refill water bowl for days. Setup instructions could have been a little better but wonderful product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PETLIBRO drinking fountain

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to find this battery operated drinking fountain for my animals since where I place the water is not near an outlet in my kitchen. Honestly, I was expecting it to need alkaline batteries, so I was pleasantly surprised when it was rechargeable. Unfortunately, it doesn't work any where near as well as I would have hoped. In an effort to help save the battery the fountain shuts off and is motion activated. This freaks my cats out and they won't drink from it. But an even bigger problem is that the upper bowl doesn't stay full. The water seems to drain back into the reservoir so the animals don't even know there's water there. They just think it's a dry bowl. Also, the sensors on the battery tray aren't all that accurate. The light that's supposed to tell me that the battery is low doesn't seem to work. And the one that supposed to let me know that the water level is low isn't accurate and tells me I need to refill the reservoir even when it's more than half full. It truly does not work for us and if I still had the packaging I would return the unit. Unfortunately, if they don't make changes I couldn't recommend this purchase to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 cats and only refill it once a week when i clean it. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat drinking fountain

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received fast delivery, it was easy to assemble, and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product you can treat your pet with and very good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for our kittens!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Our two kittens share it and love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken already

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bowl is great for keeping the water clean and preventing my cats from putting their feet in the water. After cleaning the filters and such it's broken already though it refuse to pump water up out of it at all.

    No, I would not recommend this to a friend
    • Brand response from Petlibro Product Expert
      Posted .

      Hello,sorry to hear about the issue. Our fountains include a 2-year warranty, and once confirmed, we’ll provide a warranty solution for you. Please reach out to [email protected] with your order details, and our team will assist you. Thanks! PetlibroQA

  • Rated 2 out of 5 stars

    Total waste of money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this appliance is more trouble than it is worth. It is messy and has to be cleaned every day. The off - on switch is under the bowl and difficult to press. I would not recommend this prduct to anyone.

    No, I would not recommend this to a friend
    • Brand response from Petlibro Product Expert
      Posted .

      Hello,

      Thank you for your feedback. We understand that cleaning an open design pet fountain can feel like extra work, but it's important to ensure your pet has access to fresh, healthy water. The open design helps improve water circulation, but it can require a bit more regular cleaning.

      Regarding the on/off switch, the indicator light will turn on when touched, confirming that the fountain is on. You shouldn't need to press multiple times. If you’re having trouble with this, feel free to reach out for further assistance.

      We appreciate your input and are here to help if you need anything. Please contact us at [email protected]. PetlibroQA

  • Rated 3 out of 5 stars

    Easy to clean water jug for a large dog

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it was bigger. For my dog 1 or 1.5 days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this thing a little over six months ago it’s finicky when it works. The motion detection doesn’t get set off by the cats all the time and it’s already broken by now for some reason the water isn’t moving. Not happy to waste the money go for the 20$ one on Amazon, I had that one before, and it lasted me years.

    No, I would not recommend this to a friend
    • Brand response from Petlibro Product Expert
      Posted .

      Hello,

      We’re sorry to hear about the issues you’ve encountered. Please note that the product is still under warranty. If the problem persists, please reach out to our customer support team at [email protected], and we’ll be happy to assist you further. Thank you for your understanding! PetlibroQA

  • Pros mentioned:
    Noise level, Water flow

    Rated 4 out of 5 stars

    Nice, quiet fountain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pet fountain. It is nearly silent and the water comes out in a nice stream that my pets seem to like. It is fairly compact. I also like the stainless steel bowl on top. Keeps the water healthier for my pets. The indicator light comes on when the water is very low. I do wish that would come on sooner so the water flow would never stop because I could see it earlier. It was a bit pricey.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice fountain but cats not interested

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fountain and setup was very easy. Water only stayed fresh for a couple days so it wasn’t convenient to wash every other day. So my cats didn’t use it because it stayed full.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Petlibro water fountain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been heaven-sent. It is quiet, clean and so simple to use. Both my cats and dog love it. I wish I would have bought it sooner. I did buy two of them, one for upstairs and one for downstairs. I tell all my animal lover friends about it.

    I would recommend this to a friend
Sponsored