Customer Ratings & Reviews
- Model:
- PL-WF115-01W
- SKU:
- 6546544
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Dockstream Stainless Steel Cat and Dog Drinking Fountain's quiet operation, battery-powered convenience, and its large water capacity. Many customers appreciate the ease of setup and wireless design, while some wish for a more visible water level indicator.
This summary was generated by AI based on customer reviews.
Total waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this appliance is more trouble than it is worth. It is messy and has to be cleaned every day. The off - on switch is under the bowl and difficult to press. I would not recommend this prduct to anyone.
No, I would not recommend this to a friendBrand response from Petlibro Product Expert
Posted .Hello,
Thank you for your feedback. We understand that cleaning an open design pet fountain can feel like extra work, but it's important to ensure your pet has access to fresh, healthy water. The open design helps improve water circulation, but it can require a bit more regular cleaning.
Regarding the on/off switch, the indicator light will turn on when touched, confirming that the fountain is on. You shouldn't need to press multiple times. If you’re having trouble with this, feel free to reach out for further assistance.
We appreciate your input and are here to help if you need anything. Please contact us at [email protected].
Broken already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bowl is great for keeping the water clean and preventing my cats from putting their feet in the water. After cleaning the filters and such it's broken already though it refuse to pump water up out of it at all.
No, I would not recommend this to a friendBrand response from Petlibro Product Expert
Posted .Hello，sorry to hear about the issue. Our fountains include a 2-year warranty, and once confirmed, we’ll provide a warranty solution for you. Please reach out to [email protected] with your order details, and our team will assist you. Thanks！
Easy to clean water jug for a large dog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish it was bigger. For my dog 1 or 1.5 days.
I would recommend this to a friendNot worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this thing a little over six months ago it’s finicky when it works. The motion detection doesn’t get set off by the cats all the time and it’s already broken by now for some reason the water isn’t moving. Not happy to waste the money go for the 20$ one on Amazon, I had that one before, and it lasted me years.
No, I would not recommend this to a friendBrand response from Petlibro Product Expert
Posted .Hello，
We’re sorry to hear about the issues you’ve encountered. Please note that the product is still under warranty. If the problem persists, please reach out to our customer support team at [email protected], and we’ll be happy to assist you further. Thank you for your understanding!
- Pros mentioned:Noise level, Water flow
Nice, quiet fountain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice pet fountain. It is nearly silent and the water comes out in a nice stream that my pets seem to like. It is fairly compact. I also like the stainless steel bowl on top. Keeps the water healthier for my pets. The indicator light comes on when the water is very low. I do wish that would come on sooner so the water flow would never stop because I could see it earlier. It was a bit pricey.
I would recommend this to a friend Nice fountain but cats not interested
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fountain and setup was very easy. Water only stayed fresh for a couple days so it wasn’t convenient to wash every other day. So my cats didn’t use it because it stayed full.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Petlibro water fountain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been heaven-sent. It is quiet, clean and so simple to use. Both my cats and dog love it. I wish I would have bought it sooner. I did buy two of them, one for upstairs and one for downstairs. I tell all my animal lover friends about it.
I would recommend this to a friend
