Customer Ratings & Reviews
- Model:
- EP1220/04
- SKU:
- 6510791
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the fantastic espresso quality and the ease of use of the 1200 Fully Automatic Espresso and Coffee Machine with Milk Frother. The overall performance, nifty ceramic grinder, and bean hopper that seals to maintain freshness are also appreciated. However, some customers have noted that the machine can be a little loud and large, and requires a lot of maintenance. Despite these drawbacks, some customers feel it is a perfect gift for coffee enthusiasts at a good price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Phillips coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Easy to use. So many options for a great cup of coffee
I would recommend this to a friend - Pros mentioned:Ease of use
Philips espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good equipment, good price, easy to use. It was a good decision.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy. this is a great machine!!!!!!!!!!
I would recommend this to a friend Coffee Maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in good operating conditions for over a years.
I would recommend this to a friend- Pros mentioned:Overall performance
LOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my espresso machine. Great purchase!
I would recommend this to a friend Love!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. I think I’ve turned into my own personal barista!
I would recommend this to a friend- Cons mentioned:Size
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about this unit. It takes up alot of space on the counter top if you aren't planning to use this everyday.
No, I would not recommend this to a friend - Cons mentioned:Maintenance
It doesn't worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use,requires a lot of maintenance, takes a long time to make coffee, watery coffee
No, I would not recommend this to a friend 5 stars
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is pricy but man let me tell you how great this is. You can make stronger espresso drinks then Starbucks well thsts amazing. If your a coffee person this is perfect for you
I would recommend this to a friendGreat all in one machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one system that has a large variety of brew options. Did not include the water filter so would recommend to pick one to avoid having to descale.
I would recommend this to a friendSave your $$$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the poor quality construction to the inferior ability to produce a simple espresso, this machine is simply an excessively expensive conglomeration of cheap plastic & electronics. A simple Keurig machine produces an espresso of equal quality to this machine at a third of the price. Either spend more and get a better machine & cup of coffee or espresso or settle for a decent cup of coffee from a drip or Nespresso or K-cup.
No, I would not recommend this to a friendGreat value but very confusing controls.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great expresso maker but very confusing controls. It could have a larger Bean storage
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! A bit of a learning curve but once you’re passed that it’s delicious coffee time
I would recommend this to a friendGood espresso, machine issues disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes very good coffee however, constant issues with the water tank that I’ve been unable to resolve despite online assistance. Unfortunately these began just beyond the 14 day Best Buy return window so now I’m stuck with trying to call into Philips product support. The machine has a water light which indicates the water tank is empty. Whether I use the filter or not, the machine almost requires me to slam the water tank in just to have a chance to recognize it isn’t empty. Very disappointed after being highly satisfied the first 10 days of use. Seems perhaps the machine quality or the quality control may be poor.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi,
Thanks for taking the time to leave your review. We are sorry to hear about the problem you’ve encountered with your Philips 1200 Series Fully Automatic Espresso Machine.
When the “water tank empty” warning light is on, it indicates that the water tank is almost empty or the water tank is not in place. To fix this, we advise to remove the water tank and fill it to the Max with water. Makes sure that the water tank is pushed far enough into the machine until the light goes off.
If this doesn’t help to resolve the issue, there might be another underlying cause. We kindly advise you to contact our customer service team, so we’ll be able to assist you further.
You can reach out to us via our Social Media Channels, or through the support page on our website.
Kind regards,
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best espresso coffee machine,,, I’m very happy with my purchase
I would recommend this to a friendPhillips espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great machine, unfortunately mine broke just shy of one year! Good thing I had purchased the extended warranty! However that just shows how cheap these machines are made that they won’t even last a full year
No, I would not recommend this to a friendBrand response from Philips Home Living Team
Posted ."""Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input. """
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine was a gift and they loved it. Perfect
I would recommend this to a friendPRESIDENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT COMBINATION OF COFFEE MAKER YOU CAN MAKE ONE OR 10 CUP
I would recommend this to a friendCoffee maker was not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted darker strong coffee. It did not work as expected.
No, I would not recommend this to a friendAwesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome...exactly what my wife was looking for!
I would recommend this to a friend
