Customer Ratings & Reviews
- Model:
- EP1220/04
- SKU:
- 6510791
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the Phlips 1200 Fully Automatic Espresso Machine with Milk Frother for its ease of use, compact size, and impressive milk frother. Many customers appreciate how simple it is to operate and clean, making it a convenient choice for coffee enthusiasts. The milk frother, in particular, receives praise for its ability to create barista-quality foam. However, some customers express concerns about the noise level of the machine and the frequency of cleaning required for the water tray.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Philips espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good equipment, good price, easy to use. It was a good decision.
I would recommend this to a friend Love!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. I think I’ve turned into my own personal barista!
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy. this is a great machine!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
LOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my espresso machine. Great purchase!
I would recommend this to a friend - Cons mentioned:Size
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about this unit. It takes up alot of space on the counter top if you aren't planning to use this everyday.
No, I would not recommend this to a friend - Cons mentioned:Maintenance
It doesn't worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use,requires a lot of maintenance, takes a long time to make coffee, watery coffee
No, I would not recommend this to a friend Phillips espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great machine, unfortunately mine broke just shy of one year! Good thing I had purchased the extended warranty! However that just shows how cheap these machines are made that they won’t even last a full year
No, I would not recommend this to a friend5 stars
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is pricy but man let me tell you how great this is. You can make stronger espresso drinks then Starbucks well thsts amazing. If your a coffee person this is perfect for you
I would recommend this to a friendGreat all in one machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one system that has a large variety of brew options. Did not include the water filter so would recommend to pick one to avoid having to descale.
I would recommend this to a friendSave your $$$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the poor quality construction to the inferior ability to produce a simple espresso, this machine is simply an excessively expensive conglomeration of cheap plastic & electronics. A simple Keurig machine produces an espresso of equal quality to this machine at a third of the price. Either spend more and get a better machine & cup of coffee or espresso or settle for a decent cup of coffee from a drip or Nespresso or K-cup.
No, I would not recommend this to a friendGreat value but very confusing controls.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great expresso maker but very confusing controls. It could have a larger Bean storage
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! A bit of a learning curve but once you’re passed that it’s delicious coffee time
I would recommend this to a friendGood espresso, machine issues disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes very good coffee however, constant issues with the water tank that I’ve been unable to resolve despite online assistance. Unfortunately these began just beyond the 14 day Best Buy return window so now I’m stuck with trying to call into Philips product support. The machine has a water light which indicates the water tank is empty. Whether I use the filter or not, the machine almost requires me to slam the water tank in just to have a chance to recognize it isn’t empty. Very disappointed after being highly satisfied the first 10 days of use. Seems perhaps the machine quality or the quality control may be poor.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi,
Thanks for taking the time to leave your review. We are sorry to hear about the problem you’ve encountered with your Philips 1200 Series Fully Automatic Espresso Machine.
When the “water tank empty” warning light is on, it indicates that the water tank is almost empty or the water tank is not in place. To fix this, we advise to remove the water tank and fill it to the Max with water. Makes sure that the water tank is pushed far enough into the machine until the light goes off.
If this doesn’t help to resolve the issue, there might be another underlying cause. We kindly advise you to contact our customer service team, so we’ll be able to assist you further.
You can reach out to us via our Social Media Channels, or through the support page on our website.
Kind regards,
Coffee maker was not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted darker strong coffee. It did not work as expected.
No, I would not recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best espresso coffee machine,,, I’m very happy with my purchase
I would recommend this to a friendGreat machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine was a gift and they loved it. Perfect
I would recommend this to a friendPRESIDENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT COMBINATION OF COFFEE MAKER YOU CAN MAKE ONE OR 10 CUP
I would recommend this to a friendAwesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome...exactly what my wife was looking for!
I would recommend this to a friendfell short from my expectations
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked that we could store the beans in the unit and the side steamer function. However, it was SO SLOW to turn on. Every morning that bothered me a lot. For the price, I wanted to Love this espresso machine, but it just fell short from my expectations. Ended up returning it. If it had been less expensive, maybe we would have kept it.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Wanda,
Thank you for sharing your feedback. We're very sorry to hear about your experience with our Philips Espresso Machine and that you ended up returning it. Your utmost satisfaction is extremely important to us - for future reference, we would be happy to learn more about the issue to resolve it. If you experience any issues in the future, please get in touch with us to speak with a Consumer Care Representative.
You can find the right contact details on our website. Our team is available on Monday - Friday 8:00 AM - 8:00 PM EST (Excluding Major Holidays).
Kind regards
The Philips Home Living Team
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing. I have the higher end model Philips machine and bought this one for my 2nd home thinking that it would make the same great cup of coffee, but just didn’t have all of the features I never use. Turns out it makes weak and inconsistent coffee, so I returned it and got a DeLonghi that costed less and worked great.
No, I would not recommend this to a friend
