Customer Ratings & Reviews

I've been using the Phillips 3200 full auto espresso machine for over a year, and it has been a fantastic addition to my kitchen. This machine consistently delivers high quality espresso, cappuccino, latte drinks, and a few more options with effort required on my part. One of the aspects I appreciate the most is its ease of maintenance with weekly cleaning and regular (every 3 months) changes of the water filter. Overall, the Phillips 3200 has proven to be a reliable and efficient espresso machine. I highly recommend it for its performance, ease of maintenance and quality coffee it produces.

I purchased this coffee maker and it’s definitely a step up from my previous single cup brewer. The best features are all the variety of drinks including a regular cup of coffee, which many machines don’t include, how fast it heats up and the fact that it’s completely automatic. I don’t have to do anything other than press a button. Lots of reviewers complain about how the coffee is weak initially but if you thoroughly read the instructions before using the machine, you’d see that you’re suppose to brew 5 drinks to prep the machine prior to consumption. Also, the set up directions are very specific so definitely follow the manual. Some great things that make this better than my previous machine: don’t have to fill the water tank as often, no wasteful pods, the machine holds an entire can of Illy coffee beans in the top, so I only have to fill it about once per week, and, you can set the temperature, size and strength of the drink and the machine doesn’t need to be descaled! Finally the only negative is the loudness of the machine but it’s not loud enough to wake anyone in my household so it’s not a big deal.

This is a great coffee maker! Very easy to use and convenient. It has a great milk frother and a variety of drinks you can make. The only con is that it IS loud, but other than that, it’s great!

I've had the Philips 3200 Series Fully Automatic Espresso Machine with LatteGo, Black, from Best Buy for over two years now, and it has been a mostly delightful experience. It's a sleek, modern addition to my kitchen, and its variety of coffee options has truly elevated my morning routine. The LatteGo system is a standout, frothing milk to perfection and making cleanup a breeze. However, after two years of use, I've encountered a problem with the machine not dispensing water correctly. It's an issue I've noticed cropping up occasionally, and upon researching, I found it's quite common among long-term users. This hasn't completely dampened my experience but is something to be mindful of. Despite this, the quality and flavor of the coffee remain exceptional. The grinder and the freshness it delivers with each cup are features I continue to enjoy. The convenience and variety it offers are commendable, and having it in my home is like having a personal barista. I'm giving this machine 3 stars. It's a fantastic appliance that's served me well over the years, offering convenience and delicious coffee. However, the problem with water dispensing is something potential buyers should be aware of. Despite this, I still recommend the Philips 3200 Series to those looking for a touch of luxury and variety in their daily coffee routine. The pros definitely outweigh the cons, and I believe it's a worthy investment, especially for coffee aficionados.

I thought twice about buying this. The price tag being the biggest factor. But I love it. I have used it everyday since October 2024. No issues. I use way less coffee than I was before. I used a 12 cup maker and was going through a lot of coffee. I haven't had to use the grease/lube that it came with yet. I did opt for the 2 year warranty, since the unit was on sale....I figured why not. So glad I got this! (household use)

The Philips 3200 Series Fully Automatic Espresso Machine with LatteGo in Black is a coffee lover's dream. Its sleek black design adds a touch of elegance to any kitchen. The LatteGo system delivers creamy froth for lattes and cappuccinos. With easy customization options and intuitive controls, you can enjoy barista-quality coffee at home. The machine's efficiency and style make it a must-have for coffee enthusiasts.

I have enjoyed using this machine over the holidays and tried just about every drink option available. The price and quality are well matched, but the maintenance of taking out the brew group to clean and grease is more effort than I had hoped for. However, the daily rinse and easy of use with the additional option of using pre-ground beans was convenient. I plan to go with one of the Jura fully automatic espresso machines at a higher price range to cut down on the maintenance.

What I love about it: - Delicious Cappuccino - Great Espresso - Ease of cleaning (most parts are dishwasher safe) - Signal for when the water is low - Compact What is not impressive: - Americano - If you pay $800 for a coffee machine, my guess is that you won't like the Americano this machine makes. - Noice level - Late and Cappuccino are very similar and a little foamy for both What I would change: - Everything has a signal, except for when you are low on coffee. It will continue making coffee for you without coffee beans - The milk container - I wish the led would close tied so neither it would spill in the fridge, nor it would smell like the fridge the next day. (This is a big one. I have to wash and redo the milk every day because the milk doesn't stay fresh in it)

I bought this coffeemaker for the office and everyone loves it! It’s simple to use, easy to clean and to have your freshly ground coffee in the morning is great! I compared prices and this is hands down the most affordable option for this kind of appliances.

Great coffee machine. Makes a perfect cup of coffee. Very easy to clean and maintain. I've only had it for a month, so longevity is still unknown, but functionality is perfect!

This machine worked amazing for the first 6 months we owned it. After that time it started leaking water all over the counter every time we used any brew setting. Looked online and saw that this particular model will do that and it’s fixable with some replacement rubber gaskets that you have to order through the actual company. So I did just that. It still leaks. I’ve watched every YouTube video there is for this particular concern and I still can’t get it to stop leaking. We use it sparingly and I have a big towel underneath for when we do. It’s just so sad because the machine worked so well, and was extremely babied all that time. It was also a lot of money for 6 months of use.

I have been using this daily to its fullest possible extent. I make 2-3 coffees a day with the direct feed in the middle. 2-4 lattes a day from the grinder / hopper. It has performed perfectly 100% of the time. We make all kinds of Starbucks drinks at home with better consistency than the actual stores ever have. Blonde French Vanilla Latte - Starbucks exact Run on 2nd temp setting (one time setup). Click latte, then 2, 2, 3 for the beans, amount, and milk setting left to right. This will save for every latte you make. Use Starbucks Blonde Expresso beans. Put 3 pumps of vanilla and 2 of hazelnut (I buy starbucks syrup from the stores - Starbucks in grocery stores have the best stock of syrups and give free pumps). Fill the milk frother almost to the bump out. 3/4 full. Then just hit start. Every time from then on just hit latte and start. It remembers the settings you use last. Stir the drink after with a stir stick to make sure the syrups is spread and enjoy. Its literally perfect and better in my opinion because its always the same. Coffee without changing the beans - Take ground coffee of any flavor (or grind your own with a cheap grinder). This thing comes with a scoop for serving size. Click coffee and hold the first button on right side (bean strength) for about 5 seconds and it will highlight the bottom light. This is how you switch from hopper to direct beans. Put the scoop in the middle feed. Press start. Do this twice if you want a big cup (16 oz). Makes great coffee this way and no need to swap out the expresso beans. If you just want this for coffee you can just let it pull from hopper, but I use mine as both latte and coffee machine in one. 9 months - Regular cleaning. I have had to descale once (takes 20 minutes and is very easy). I have had to change water filter 3 times. I clean the normal stuff every few days to weekly. Takes about 30 seconds of rinsing stuff off for that. I have not had a single bad cup. I did notice when the light comes on to descale you should do it right away. So have the cleaner in stock for when that happens. Its a liquid Seaco descaler that you can get online easily. Same for the water filter. Return on investment - I average about 28 cents per latte and 20 per coffee using 100% Starbucks beans and syrup. This thing paid for itself in 2 months for our regular amounts. 3 adults drinking 1-3 drinks per day. We were spending 15-30 bucks a day at starbucks easily. More if we got snacks while there. The pandemic forced us to buy one because Starbucks was closed, but now I only use this and am disappointed when I do go to Starbucks and get a crappy latte by someone who didn't froth right or burned the beans (happens all the time around here). Without a doubt this is one of the best purchases I have ever made. I got it with a 2 year best buy replacment plan so I have no qualms about it lasting. I will buy another if it dies after the 2 year mark. Its money incredibly well spent.

Makes a solid cup of espresso. Wish it was hotter. Really love the milk frother. So easy to use and clean. Overall a fantastic machine for all coffee lovers.

Love this coffee maker - easy to use and clean. Brewed coffee has a nice foam on it and tastes fantastic.

This coffee maker is fantastic. It has been easy to use after a little learning curve flavoring my drinks I’m never going to the coffee shop again. I do wish for a few things I.e. and easy way to double the milk based drinks, and control over heat, and grind. Outside of those minor things though I could ask for more. I certainly haven’t seen anything this capable in the price range though. Under $1000 I don’t think there is a better machine available.

I spent way too much time and money stopping to buy coffee every day. Now we buy a bag of beans every 2 weeks to fill the hopper. Some maintenance and cleaning required but well worth the lattes at home and the savings that go along with it. Owned for a year and half no problems so far. Would buy the next model when it comes time.

Skipping Starbucks is the best part. Makes a very decent quality coffee. Amazing how the steam threads to cram/milk and delivers foam. Certainly makes noise, but what espresso machine doesn't right? Easy to learn and clean. The amount of coffee it produces is a bit less than what high-end machines produce, but the quality is all there. The stamped ground coffee used is about a centimeter thick. Month into use and no complaints - love it!

I was skeptical about this purchase but so glad I did buy it. Fantastic machine. I absolutely love it! Don't hesitate.

Like having starbucks in your house! Easy to use for the most part, there is a learning curve on a few things. Dont throw awy the manual. Regular coffee comes out extremely hot. Expresso shot does not. Which is good for cold drinks and adding an expresso shot. But if someone wants a Cuban they will be drinking it warm. Everything else is awesome. A little pricey. but 150 starbucks trips avoided and its paid for itself....without the long wait!

It makes a good cup of cappuccino and it is easy to clean. I love how easy it is to use, and that it grinds up the beans and steams my oat milk perfectly! It is also very nice that it has it’s own water filter as well. My biggest complaint is that it spits out water when you very first turn it on and so you cannot put your cup underneath it before turning it on and letting it do it’s little power up dance.