Customer Ratings & Reviews

Full hot barely makes an adequate cup of expresso.

Nice machine that makes everything. A little loud, lacking good setup instructions.

I returned this after the second day of trying to use it it does not create good shots or flavor. There’s so much tinkering that goes on with it and you have a little control because this is pretty much fully automatic so if you like to have control, this is not the machine for you.

The amount of money I have saved! It makes everything and more.

Excellent, Works very well and does all that is advertised to do.

Good coffee maker Make my day every day. Recommended

Just the perfect coffee maker! I wouldn’t a thing !

I wanted to love this thing because it is fully automatic, but it did not perform as expected. The drinks were inconsistent, oftentimes watered down. The grind level needed to be adjusted manually by turning a knob on the hopper. Too much trial and error for the price. This machine offers the option for drip coffee which is something that I was excited about. Unfortunately, using espresso beans, it still grinds the beans too fine for a drip coffee, which left me with bitter coffee/espresso. I returned it and got the Ninja Luxe Café instead and I am happy with that purchase.

I liked this espresso machine at first. After a week break in period it was making what I like pretty good which is espresso or lattes, The temperature of the lattes wasn’t hot enough for my liking which I see is a common complaint. I just microwaved it for like 15 seconds. The complaint I have is after 2 weeks of use the milk frother broke in 2 places while falling off during use. I took it back to Best Buy to exchange it and this machine was out of stock. After some assistance from a kind Best Buy manager I ended up with a comparable machine by a different brand.

Water tank is full and it still says you need to add water. You have to slam the tank into the back of machine to fix the error. Phillips sent new tank that needs assembling but assembly doesnt make sense and no instructions. I call Phillips to ask how to assemble and they keep putting me on hold and seeing if someone is home to help me slide the current tank back. Returning this product and will no longer buy a Phillips product ever again.

Great addition to the kitchen. Perfect cup every time.

We purchased this machine because our prior super automatic espresso machine had broken, and this Phillips 4400 had great reviews. We were very disappointed in this machine. The quality of the coffee and espresso is poor. Very weak. It tasted like bean water and upon emptying the grounds cannister, there were hardly any grounds. We changed the size of the grinding to increase the strength, and it didn't make any difference. For the price point, we were very dissatisfied. My wife drinks Americanos and I drink cappuccino’s and latte's. We tried to adjust and modify our drink selections to perfect the brew, nothing worked, and we were both unhappy with this machine. Fortunately, Best Buy has a great return policy, and we were smart enough to not throw away any of the original packaging which is required for a return. We were able to repack and return for a full refund.

The product worked well but made really weak coffee. We tried everything to make it taste good but not anything as strong as espressoor even coffee. Was like watered down coffee. We returned it.

We decided to buy this coffee maker to have just one, and honestly, it’s pricey, but we felt it was worth giving it a chance. However, it turned out to be faulty from the start. It didn’t grind the coffee, made a mess, and only gave us two tablespoons of coffee. We repeated the initial setup process, which must be followed to install the coffee maker, several times to make sure everything was done correctly, but we could never get it to work. When we tried to return it, there were no more available, so we couldn’t use it.

After a decade with a Jura Giga X7 this was a huge disappointment. My downsized home didn't allow for the massive size of the Jura so I purchased this upper model of the Phillips line. I couldn't believe how inferior the coffee and espresso was using the exact same beans as I had used for years in my Jura. The only plus is the brewing unit is accessible for cleaning in this, where it isn't in the Jura, but Delonghi and others have brew units which can be cleaned and make "drinkable" coffee and espresso. Stay away from Phillips if you enjoy your drinks.

Had a previous Latte-Go model which I loved but it was time to be replaced. Bought the 4400 on Black Friday for X-mas gift. Product does not work. Grinder isn’t grinding up the beans and coffee is diluted. Tried exchanging at Best Buy where I purchased how we was told that it falls out of their 15 day return window so now I have to deal with Phillips. Wouldn’t expect this from a new product and wouldn’t recommend purchasing products from Best Buy on Black Friday if you expect to gift over X-mas.

If you are a coffee person and like strong don’t recommend the coffee comes out lite

Defective - and was returned. Coffee was not coming out of the spout but collecting in the machine and leaking all over the counter. My husband tried to fix the inner compartment for many hours, wasting many beans but it was crooked - and could not be fixed. We did not order a replacement.

It's a good machine for hot water! I have tried many kettles, but none produced hot water this fast. It gives hot water even when you are expecting a coffee. This machine is so special that it must belong in a museum.

Not good! We try with dofferent coffe brand but coffe taste so bad like watery even when you go in settings and make them stronger.Esspresso its not creamy at all