Customer Ratings & Reviews

The product worked well but made really weak coffee. We tried everything to make it taste good but not anything as strong as espressoor even coffee. Was like watered down coffee. We returned it.

We decided to buy this coffee maker to have just one, and honestly, it’s pricey, but we felt it was worth giving it a chance. However, it turned out to be faulty from the start. It didn’t grind the coffee, made a mess, and only gave us two tablespoons of coffee. We repeated the initial setup process, which must be followed to install the coffee maker, several times to make sure everything was done correctly, but we could never get it to work. When we tried to return it, there were no more available, so we couldn’t use it.

After a decade with a Jura Giga X7 this was a huge disappointment. My downsized home didn't allow for the massive size of the Jura so I purchased this upper model of the Phillips line. I couldn't believe how inferior the coffee and espresso was using the exact same beans as I had used for years in my Jura. The only plus is the brewing unit is accessible for cleaning in this, where it isn't in the Jura, but Delonghi and others have brew units which can be cleaned and make "drinkable" coffee and espresso. Stay away from Phillips if you enjoy your drinks.

Had a previous Latte-Go model which I loved but it was time to be replaced. Bought the 4400 on Black Friday for X-mas gift. Product does not work. Grinder isn’t grinding up the beans and coffee is diluted. Tried exchanging at Best Buy where I purchased how we was told that it falls out of their 15 day return window so now I have to deal with Phillips. Wouldn’t expect this from a new product and wouldn’t recommend purchasing products from Best Buy on Black Friday if you expect to gift over X-mas.

If you are a coffee person and like strong don’t recommend the coffee comes out lite

Defective - and was returned. Coffee was not coming out of the spout but collecting in the machine and leaking all over the counter. My husband tried to fix the inner compartment for many hours, wasting many beans but it was crooked - and could not be fixed. We did not order a replacement.

Not good! We try with dofferent coffe brand but coffe taste so bad like watery even when you go in settings and make them stronger.Esspresso its not creamy at all

It's a good machine for hot water! I have tried many kettles, but none produced hot water this fast. It gives hot water even when you are expecting a coffee. This machine is so special that it must belong in a museum.

The Philips 4400 Fully Automatic Espresso Machine with LatteGo is very impressive right out of the box. It looks almost futuristic it has so many options. The set up was fairly straight-forward but the instruction manual is pretty weak. This espresso machine does come with a Total Hardness Test strip which is handy so that you know the condition of your water going in. It also has a small tube of grease for the machine which might be useful after considerable time. This machine seems built to last so I can see needing to grease some parts at some point in the distant futue. The ability to use either coffee beans or ground coffee is a nice feature. The ability to set up profiles for different people in your household is very convenient. After exploring all 12 different coffees this household has for the most part found our perfect drinks and plugged them into our profiles. The LatteGo frother is awesome! The whole unit is easy to clean. I would recommend this machine if you are looking for great coffee.

The Philips 4400 is our second fully automatic espresso machine, having owned the Philips 3200 for about three years. Like the 3200, the 4400 is a super-automatic espresso machine, designed to make espresso and coffee drinks with minimal effort. Simply fill the hopper with coffee beans and the water tank, and the machine handles the rest. It grinds the beans, compresses them into a puck, and pushes hot water through, delivering a perfect espresso with just the press of a button. The Philips 4400 is a great machine overall, featuring an adjustable ceramic grinder known for its grind quality and lasting sharpness. Compared to the 3200, the grinder is much quieter, which is a welcome improvement. During the initial break-in period, the coffee pucks may come out a bit unformed and watery, but with a little patience, they become compact and well-formed as the machine adjusts. Once broken in, the machine produces excellent espresso and coffee drinks. It offers 12 built-in recipes, including espresso shots, cappuccinos, lattes, Americanos, iced coffees, and more. The LatteGo milk system is a standout feature—it's easy to clean and ideal for frothy lattes and cappuccinos, taking only seconds to rinse after use. The color display on the Philips 4400 allows for easy customization of drink recipes, which can be saved to one of two user profiles. This is especially handy if multiple people use the machine and prefer different coffee strengths or milk ratios. We use the Philips 4400 daily, and it consistently delivers outstanding results. If you're in the market for a super-automatic espresso machine, the Philips 4400 is an excellent choice. Highly recommended.

Picked this machine up a few weeks ago and so far very happy with it. Set up and use is simple, very intuitive and had it working within a few minutes. I had to run about 10 coffee's through as the first couple were watery, but after that the coffee quality was amazing. This machine is also much quieter than the others I've had, and much easier to clean. My previous machine required a toothpick to clean out the milk frothing components, where this one only takes a quick rinse. Overall, I don't think this machine can be beat for the price point.

Not your average cup 'o joe machine! Really, it isn't. I found the coffee to be weak and too small. That includes the iced coffee. The amount of grounds used just isn't enough. But what it can do is make you a mean cup of espresso, latte, americano all of those other drinks. The machine is very compact for what I was expecting. The menu is easy to navigate and you can save your favorite drinks to your profile. The cleanup routine is automatic when you are done and the grounds get dumped into a little holding area until you toss them out. There is most definitely a learning curve here. The suggestion if to get a few dozen brews done to dial the settings in. Make sure you use medium roast espresso beans and change the grind slowly with some cups brewed at each step of the dial. There are a few youtube videos out there that can get you all set up. I do wish that the water container held more water though. In the testing phase, it felt like I was refilling it every couple of cups. That being said, it's perfect for the 1-2 (or more) cups per day.

The promise of a fully-automatic barista living on your kitchen counter is a tempting one, and there’s no shortage of manufacturers promising exactly that. Termed “superautomatic” espresso machines, these systems will grind the beans, prepare the grounds, pull the shot and even steam the milk. That’s a lot for one machine to do — how does one of the latest offerings from Philips stack up? The Philips 4400 LatteGo Espresso Machine is a mid/high tier model from the respected home electronics brand, hailing from Europe and developed by a respected manufacturer Philips purchased a number of years ago. This model sits near the top of Philips’ current range of LatteGo machines, which utilize a unique milk-steaming attachment to simplify both production and cleaning. The 4400 can make 12 different hot or iced drinks at the touch of a button or two, and promises to be quick, quiet and easy to clean. The Philips arrived well-packed and with no styrofoam. Philips tucked everything neatly into an origami of cardboard packaging, with only a few sheets of recyclable plastic foam protecting the machine’s finish. I was impressed with the effort put forth to package everything tightly and sustainably. The 4400 came ready with everything but water and beans and the included quick start guide had me up and running in no time. The machine is entirely self-contained, with a shallow bean hopper on top and a removable water reservoir to the side. The included LatteGo milk frothing unit simply snaps onto the front of the 4400. As someone with limited counter space I appreciate the very compact footprint, and I’m impressed Philips managed to fit this much into a machine not that much larger than a standard coffee maker. The removable reservoir holds plenty of water for a few days’ worth of drinks, and slides in and out easily for refilling. I appreciate Philips including their AquaClean filter in the box, which slots into the reservoir. Water quality is paramount for good coffee and espresso, and this filter has the added benefit of reducing scale build up and thus the frequency of the time-consuming descaling procedure. Arguably the most important ingredient for high-quality drinks are the coffee beans, which live in an airtight hopper on top of the machine. The 4400 is able to hold about 2/3 of a standard bag of coffee beans, and seals tightly to maintain freshness. Espresso “pucks” are small compared to the quantity of grounds needed for a regular coffee maker so I haven’t found myself refilling the hopper as frequently as I thought. I won’t go into detail about bean selection other than to say it’s worth trying many different options, especially if you’re coming from a traditional coffee maker, as the taste and liquid quantity of espresso drinks varies greatly. I recommend making a game of trying as many different types of beans, preferably from local roasters, as you can. Once you’ve added water and beans the final ingredient is milk, assuming you’re making a milk-based drink like a latte, macchiato or cappuccino. I think the LatteGo container is a brilliant alternative to other fully automatic machines that utilize internal or external milk reservoirs that feed into the machine itself. This requires more space and more cleaning — no one wants milk sitting inside the machine going stale. The LatteGo container keeps all the milk fully outside the 4400, snaps apart for easy rinsing and cleaning, and easily attaches/detaches so you can store unused milk in the container in the fridge between drinks. Nice! Making a drink is as simple as placing your mug under the spouts and making your selections on the 4400’s control panel/screen. While the machine makes “only” 12 drinks, each of those drinks can be customized for strength/aroma, liquid quantity and milk quantity (if applicable). These customizations are in addition to the machine’s overall water temperature and grind fineness settings which are set globally. Helpfully, the 4400 saves your customizations for each drink into one of two “profiles” automatically. While useful, just remember to switch profiles if there’s more than one person using the machine, or activate the “guest” profile for guests or for experimenting with settings. The machine includes default lines on each of the drink settings so you can tell at a glance what you’ve changed. You should be prepared to tinker with the machine’s numerous settings to dial-in your preferred drink. This is both the blessing and the curse of a superauto machine: it’s automatic, yes, but there are many settings for you to change in relation to each other, and it takes time (and lots of ingredients) to zero in on your preferences. Changing the beans or the grind size affects all drinks and might require you to tinker with drink settings all over again. Moreover, changes require 3+ brewing cycles to fully implement, so be prepared for multiple brews. This all means that taste and drink quality is subject to so many variables that it’s hard for me to say decisively the 4400 makes good or bad drinks; I have made some delicious creations and some pretty sorry ones as well. User inputs are important with superauto machines, and I can confidently say I am no expert — again, be prepared to test, test and test again until you’ve found your sweet spot. That said, the 4400 LatteGo is generally very easy to use, with clearly-marked buttons and a straightforward user interface. For me, I’ve found brewing a latte macchiato and adding a shot of espresso directly after produces consistently good results, as does doing the same with the cappuccino function. The main difference between drinks are water volume, milk volume and order of brewing (milk first or espresso first). As you spend time clicking through the drink options you’ll start to learn the basic ratios that each defaults to, and how changing those ratios has major impacts on the final product. The machine makes this all pretty easy, but where the user interface falls a bit flat for me is in organization. The 4400 makes 12 different drinks, yes, but only 6 of those are available on the front of the machine as permanent shortcut buttons. The rest live in the “more drinks” menu and require more than a few button presses to find, as the screen itself is not a touchscreen. At this price point I’d really like to see full touchscreen capabilities and/or customizable shortcut buttons on the front of the machine. My other chief complaint here is that Philips reserved the “extra shot” option for their top of the line LatteGo machine, meaning you’ll have to wait until your drink finishes brewing and initiate an extra shot manually by brewing a plain espresso shot. It’s not difficult, but it requires yet more button presses and cuts into the “fully automatic” selling point of the machine a bit. As someone who likes strong drinks it would be really nice to have the extra shot option available on all LatteGo machines. Regardless of the brand or features, superautomatic espresso machines require more maintenance than your average coffee maker, and if you’re new to this product category like I was you might be surprised how much the machine will ask you to do. In addition to startup and shutdown rinse cycles (thankfully automatic on the 4400), Philips indicates the entire brew group should be removed, rinsed and air-dried once a week, cleaned with a special coffee oil dissolving tablet once a month (purchased separately), and lubricated every 2 months with special (and thankfully included) lubricant. The coffee grounds container will fill up with used pucks and the machine will ask you to empty it periodically. Similarly, the drip tray will fill up with rinse water, requiring you to clean it out as well. Finally, depending on how often you use the machine and whether you keep up with filter replacements, you’ll need to put the 4400 through a 30-minute descaling procedure with, you guessed it, special descaling liquid. These procedures are spelled out in the manual, available on the Philips website, and the cleaning products and water filters are available for purchase online. One unfortunate note, as with most superautomatics: the grind mechanism is not user-serviceable, which makes cleaning more difficult than it should be. I recommend looking into superautomatic-specific grinder cleaning products and considering their use, as a clogged grinder would require you to send your machine to a qualified service technician for cleaning and/or repair. All told, I really like the Philips 4400 LatteGo. It’s stylish, compact, feels well-built and is very customizable. It makes most of the popular cafe-style espresso drinks you could want, and the user interface is generally straightforward and easy to understand. I particularly love the LatteGo attachment, as it’s so easy to use and clean. The machine requires far more testing and tinkering to dial in a good cup than your average coffee maker, but it will do all the brewing and steaming for you. That said, I wish Philips built more customization into their user interface, as manually tap-tap-tapping a button to scroll through a list of options on the small-ish front screen isn’t as quick and easy as it could be, and it’s a little frustrating that simple options like an extra shot are reserved for the very top of the LatteGo model range. Finally, while not a fault of this specific machine, the cleaning requirements of a superauto are pretty in-depth, and I find it frustrating that the grinder isn’t really cleanable by the user, and that special tablets and solutions are required for some of the cleaning process. You shouldn’t let this scare you away, but I recommend reading up on superauto machines and being prepared for a bit more involvement than you might expect — and the Philips 4400 LatteGo should definitely be on your list if you decide to dive into the superauto world!

The Philips 4400 automatic expresso machine is my first foray into specialty coffee makers. I love coffee, but have always wanted to have options to do more than just make a standard cup of coffee. It just seemed to difficult to do all of that work by hand. That is where the Philips 4400 comes into play. with just the push of a button, you can have it make a variety of different coffee drinks. I think it advertises twelve different drinks and it has an other button that you can use to create your own. This machine comes with a built in milk frothier for cappuccino and latte type coffees and by adding your own ice, can make cold coffee drinks. The Philips 4400 has its own built in grinder so you can use your favorite coffee bean and it also has the ability to use ground coffee. The choice is up to you. There is a knob to adjust how fine you want your bean ground, which, to coffee afficianatoes, changes the flavor of the coffee and multiple adjustments to change the strenght of the coffee that is produced. I have really enjoyed playing around with this machine to find the coffee drinks that are just right for me. When you open the box, the machine is pretty much assemblyed, just remember to open the door on the side and remove the tape holding the parts in place. Don't expect there to be well written set up insructions There isn't. You will find a fold out card with pictures of the parts and where they are supposed to go for the final assembly. Download the app using the QR code on the packet. The app has how to videos that talks you through the whole process and has some recipes for various types of coffee drinks that you might want to try. The first 4 or 5 cups that the machine make were really weak. That is normal. It takes a few cups for the machine to get its groove. After that, every cup I have made has been exactly what I have expected it to be. Very consistant. Buy the machine, buy your favorite coffee in bean or ground form and sit back and enjoy a great cup of Joe.

The Philips 4400 Series Fully Automatic Espresso Machine - LatteGo is convenient, space saving, and a time saver with minimal maintenance. Its sleek design fits under my upper cabinets in my kitchen. As for the beverage options, I have seen machines where you need to scroll through the options which is more time consuming and inconvenient when compared to the Philips 4400 touchcreen, which displays the coffee options with pictures. For initial set up it can take up to 20 brews to calibrate the espresso machine. For me, it took 8 brews until I got consistent results. One of the standout features is the LatteGo system, where you fill the provided cup/container with milk and the system froths the milk to create velvety lattes and cappuccinos. The two-part design of the milk cup makes it easy to clean by rinsing it under water. If you like cappuccinos, or lattes, then you will love this machine since the froth that comes out is velvety. The drawback is general cumbersome cleanup, which is not the case with the Philips 4400. The milk cup/container is easy to clean and maintain. The Philips 4400 offers a variety of customizable coffee options, allowing you to adjust strength, temperature, and volume to suit your personal taste. The coffee doesn’t that comes out of the machine doesn’t have any off flavors which indicates the ceramic grinders, the water temperature, and the pressure are consistently good to produce a good espresso. The Philips 4400 is now my work horse in my household because I want and espresso, the wife wants a latte, and at times the guests want an espresso macchiato. While I don’t mind making a French press or a pour over, I cannot emphasize how easy it is to press a button do other things, and have a consistent espresso/coffee ready to go. Mornings are easier when various coffee options are at the touch of a button.

My wife and I love this machine! It's a lot quieter than other espresso machines we've tried. It also heats up very quickly, so you're not waiting around for a while to brew your cup. The options to do a variety of hot and iced coffees is great. We have this machine in our condo and it fits well. This should work for any size kitchen if it fits in ours.

Nice but the water sensor does not function properly.

Tried for hours different settings. Espresso was like coffee and the coffee like water. Not very hot either. I’m not overly particular on coffee , but everything this made was undrinkable. Returned. Wasted half a bag of expensive espresso beans on this piece of junk.