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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the 6 Device Backlit Universal Remote Control for its ease of use and backlight feature. Many find it performs as expected and appreciate its compatibility with Samsung products. However, some customers have noted issues with the skip button functionality, connectivity to multiple systems, and the size of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 315 reviews
  • Rated 4 out of 5 stars

    good for universal use of other tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Philips 6-Device Backlit Universal Remote in Brushed Electric Blue has really impressed me so far. It looks stylish, feels solid in the hand, and the backlit buttons are a huge bonus—super helpful when watching movies in a dark room. Setup was pretty straightforward, and I was able to sync it with most of my devices without any hassle. It definitely simplified my entertainment setup and cut down on the clutter of multiple remotes. I did need a little help getting one of my older devices paired, and the customer support was excellent. They were patient, friendly, and walked me through everything step by step, which I really appreciated. The only reason I’m giving it 4 stars instead of 5 is that a couple of functions took a bit of tweaking to get just right. But once it was set up, it worked great. Overall, a stylish, reliable remote with fantastic support behind it. I’d absolutely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new remote for an older TV (2012 Sony 60") and this remote worked perfectly. It took me about five minutes to get it set up with the TV and it's very easy to use! I also love the color because it will keep me from tossing it if I see yet another black remote and I'm not sure which device it's for!

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Lights up when in use. This is very beneficial at night. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up works great this time replaced the original model and was easy to set up I thought it was cost effective option

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great univeral remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great little remote. Got it to use instead of the really tiny one that came with the tv. I love the back lighting. Makes it much easier to use at night when I'm in bed watching tv. Also bought one for my daughter to use with her tv in her bedroom and she liked it so much that she bought one to use in the livingroom also.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    TV remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small of buttons. Sensitive to push. Backlit feature a plus. Easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Skip button

    Rated 4 out of 5 stars

    Great with easy setup, but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to setup to my devices. Unfortunately, I forgot to see if it has a Skip button. NO, it only has a fast forward. Just so you know, but otherwise a great remote replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Great Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use with my Samsung. No setup was needed and the color/backlight are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and just how we wanted it. We can control our tv, Roku sound bar, and dvd/vcr player all with one remote and makes it very easy to use our movie room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Philips universal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well as a universal remote for both my tv and the cable box with which I get both regular broadcast stations and streaming shows.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Easy Remote Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and style. Easy to setup. Took literally a minute to pair to my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the profuct. Backlught helps in low light. Not as simple as original remote. More complicated go back to home screen

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with Samsung tv, set up within a min or two. Works great, love the backing light for night time. Cool color too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good, easy to use but lacks some features: cannot view the time of play on the DVD

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Filled our need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed since our tv remote died. Easy to use! Only thing it doesn't have a microphone feature to do searches.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote was easy to set up with the enclosed code list and works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice fora Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is very user friendly. It fits well In your hand. The buttons are easy to push and the color makes it easy to find when it's been replaced. Worth the money!

    I would recommend this to a friend
  • Cons mentioned:
    Skip button

    Rated 3 out of 5 stars

    Nice, but doesn't do everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a normal universal remote. Backlight is nice, but still doesn't have every function that the original remote has.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Great useful light up Feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple instructions. Works excellent for Westinghouse TV

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to connect to our TV. I love the was it lights up in the dark. It's easy to find the buttons you need to use it when it's dark.

    I would recommend this to a friend
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