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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 57 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy and perfect size

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful to use. Great machine and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great coffee machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine! The convenience is the first benefit. Easy to use, easy to clean. The coffee volume is also customizable. We can have a cup of Americano in seconds. We have used it for a month, every time it gives us the same smooth cups. Very satisfied. Plus its small size and elegent design, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 3 out of 5 stars

    Better than Nespresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice step up from our Nespresso Vertuo. We received a unit that had a technical issue. It wouldn't create the shot once in a while after the portafilter was already filled with grounds. We found a workaround, pushing the portafilter back into register a few millimeters when it got hung up got it running every time. The espresso was good, better than our Nespresso could make, although as several reviewers have commented, it was a bit more watery than we'd hoped. We returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Simple and easy to use

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, simple and easy to make the tasty espresso. but unit made by cheap looking plastic. 4.5 star

    I would recommend this to a friend
  • Pros mentioned:
    Grinder

    Rated 4 out of 5 stars

    Brews good coffee (lungo) and easy to clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several fully automatic espresso machines, most of which had a milk frother. We are trying to drink black coffee. The beauty of this machine is its simplicity. It grinds the beans and fills the portafilter. Clean up is simple as you only have to rinse the portafilter and wipe the areas where the portafilter fills and dispenses (a small amount of grounds stay in each spot). It is a pleasure not having to remove, clean and lubricate brew groups like I had to with my previous machines. The lungo shots are strong enough for us. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Automatic and simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Fully automatic. Simple to use. The coffee tastes great with a thick fat on the top.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Easy peasy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazingly simple. Makes great espresso, much better than the nespresso capsule machine that we had. I will say I got it for $100 off on a prime day sale (Best Buy had same price), I would not have paid full retail at the time. I might now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to use this product at first because I’m used to k pod machines. This espresso machine has made it easier to get my quick fix of caffeine in and has saved me a bunch of money. Make sure you invest in high-quality espresso beans since normal coffee beans won’t give the same effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee machine. Buy if you love easy, quick, coffee in no time

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Size

    Rated 5 out of 5 stars

    Great little esspreso machine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for fresh bean esspresso. Compact and good quality esspreso.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Watery Espresso

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just pick up this machine yesterday and im not really understanding all the hoop and hollering about it. I was not blown away and i wanted to be. I was so excited for this machine. — theres no way to really adjust anything on this machine, you litterally get 3 buttons on it. The first run i did on the machine the coffee was literally water. I pulled the portafilter out and there was almost nothing in there. I did a second run and it was a little darker but not by much. pulled the portafilter out there was barley any coffee in it and it was super runny. I did a third and fourth run and it was darker but not much foam at all. The portafilter the coffee grounds were super runny. At this point i didnt want to do a fifth run b/c at that point i was just wasting coffee beans. I threw out the first and second run and tried the third and fourth run and i couldnt tell if the beans i got were not all that great or if the water was too hot brewing. I gave it a night and tried the machine the next morning. Ran 2 strong espressos, the espresso was dark with very little foam the portafilter the first batch that was ran the coffee grounds were dryer bu the 2nd time around super runny. When i put together my coffee the taste was not great and to top it off there was a bunch of coffee grounds in my iced coffee. Literally threw it out wasted more coffee beans milk and creamer. Went back to my Nescafé espresso powder for this mornings coffee. Im not sure if im doing something wrong but doubt it because everything is self explanatory and not much else to do other then pressing literally 3 buttons. Im going to give it a go with dome different coffee beans to see if thats the issue, if not ill be returning this machine and getting a real espresso machine.

    No, I would not recommend this to a friend
    • Brand response from Philips Home Living Team
      Posted .

      "Hello,

      Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.

      Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.

      1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
      Excluding Major Holidays"

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and pretty good for the price and simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Easy does it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what i was looking for. It makes a perfect espresso

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great Espresso Machine!!!! Should be 10 stars!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Philips Baristina Automatic Espresso Machine is amazing! It makes the fastest cup of espresso we’ve ever seen. The quality is first rate and the ability to adjust the water volume to create an Americano when desired or to boost the amount of flavor is extremely helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was cool at first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned it for over a year, and whatever is going on with it, I’m pretty sure it’s the hopper /grinder. It needs to be cleaned out, but it is not easy to clean out. The Porter filter will fill up with water when trying to make a shot and it’s just sitting there overflowed and just dripping after the shot is complete. It tastes still good. Everything‘s good there, but it is annoying because once it is done it’s still drips all over. I’m pretty sure it’s the grinder that needs to help be clean so that way you can grind a better shot and so that way it is more refined and not clumpy. If it’s the porter filter, there is no way to get a new one. I have searched and searched. I would highly recommend a more expensive machine that has a little bit more to it so that way you have the ability to have options for cleaning. Don’t be cheap. Get a more expensive model. They are worth it.

    No, I would not recommend this to a friend
    • Brand response from Philips Home Living Team
      Posted .

      "Hello,

      Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.

      Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.

      1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
      Excluding Major Holidays"

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best coffee maker

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine has been great so far! It does everything (besides milk steaming/frothing), and is pretty automatic. I bought it for my mom who likes espresso drinks, but isn't that savvy about making them, and doesn't want a machine with too much room for error/skill involved.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The best coffee ever at home

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mm this makes the best espresso coffee I’ve ever had! So premium

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Starbucks coffee at home

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, coffee was good and you feel like in Starbucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a cake cup, and an espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the automatic features gets me out of buying a K cup machine or the Nespresso cus machine. I only wish that it had another way of adding extra water so you can have a larger coffee. Like a pour over. No complaints other than it is a bit loud when it makes the water.

    I would recommend this to a friend