Customer Ratings & Reviews
- Model:
- SRP9012B/27
- SKU:
- 6527036
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are impressed with the Elite EZ Slide 2-Device Universal Remote's ease of use and simple setup. Many appreciate that it simplifies the process of watching TV, making it especially suitable for seniors. Positive feedback highlights the ease of explaining its operation to older users. The remote's user-friendly design is a key selling point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom. Simple to use and set up. Plus lights up
I would recommend this to a friend Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote can't bring up the channel guide on a Samsung TV Otherwise it works okay.
I would recommend this to a friendGrandma's remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best remote for seniors. The buttons are big.
I would recommend this to a friendUniversal Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased it for a friend who has dementia. It is programmed for a Samsung TV but is supposed to accommodate other TVs with a code. I was unable to get a code to partner it for a Sony TV with Spectrum cable.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Simplicity at its best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote for my elderly mother. Takes out any complications with watching tv.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy and uncomplicated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase md for its ease of use for my 82 year old father. Set up and use is where it is at.
I would recommend this to a friend - Pros mentioned:Ease of use
I love this universal remote!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to set up. Works with every device
I would recommend this to a friend Great Senior Remotr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this remote twice for people at an assisted living facility. It is great because it gives them control of basic cable features, but does not have all of the buttons of a normal remote, that makes it too confusing.
I would recommend this to a friendCan’t use with Apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you just have cable, but no way to access the SmartHub or apps on the TV. Ended up having to download a remote app to watch Netflix, etc.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It exceeded my expectations. Not expensive at all.
I would recommend this to a friendA remote for my elderly mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this remote it was purchased for my mother who is elderly. She can turn the channels by herself.
I would recommend this to a friendNot Compatible for Samsung.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that this remote worked for my Samsung TV but it was not compatible with my TV so I returned it.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Burton, thank you for your feedback. This universal remote comes preprogrammed for use with Samsung TVs. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Only for the feeble minded
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you own anything more than a basic TV this thing is worthless. We owned it for 10 minutes before deciding to return it. Hated the slide cover. I can see why it's on clearance. We liked to idea of a simpler to use unit with larger buttons. Found one at another store for a lot more money. Just ordered it. Returning this one tomorrow.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483.
- Pros mentioned:Ease of use
Good for seniors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my senior mother. I only had to explain things to her five times instead of 20 with the other two I bought. I recommend.
I would recommend this to a friend Good from someone with dementia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to control an Onn TV with Roku for my grandma with dementia and it works pretty good. Basically I wanted something that would only cycle through live channels. If you are trying to do the same thing just make sure on demand channels are hidden, this remote will get stuck on those.
I would recommend this to a friend
