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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 125 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the functionality, performance, condition, and price of the Geek Squad Certified Refurbished Hue Bridge 2nd Generation. Many customers report that the refurbished bridge works perfectly and performs as good as new, while also being discounted from the new price. Some customers have mentioned minor issues with the setup process. Overall, customers are satisfied with the condition and quality of this refurbished item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 125 reviews
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Easy upgrade to your smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Phillips Hue lights for sometime now and really enjoyed them. The Phillips Hue Bridge made it seamless to connect my phone and other devices to lighting in every room. Now I can just use my voice to control lights in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up easy app set up all I can say is easy if you have anything Phillips hue that changes colors you will need this and it’s more than worth it. If you want bang for your buck look for the bundle packages

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like a new one. I was hesitent at first, since it's refurbished but haven't had any issues over the months I've had it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, great deal would recommend anyone use the open box purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips hue is among the best products you can add to your smart home. The bridge just makes connectivity among them all seamsless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refurbished one which I normally never do. Best Buy refurb is amazing, can’t go wrong. As for the product , it does the job it’s supposed to by bridging the connection. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hue is essential to a smart lighting setup. It works seamlessly with hue lights.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as it should. Packaging was a little torn but over all inside was fine.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Hue Hub Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for Philips Hue Light hub. Works perfect, exactly like the original

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 4 out of 5 stars

    Necessary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is needed for the lights to function

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best refurbish products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition! Seems like Best Buy’s refurbish products are top notch. Work perfectly and it doesn’t have an scratch on it. Amazing purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Easy set up, havent had problems at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really the best addition for Apple HomeKit. Its really easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed brand new, works perfectly as my 2nd bridge.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like the original and is much cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Hue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely does it’s job. However at first I got confused setting it up. Once I figured it out it was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Recommend if you have hue but no base.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Allows connecting hue lights for in home use and updating firmware on hue everything. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Refurbished Bridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bridge was easy to hook up and I have had no issues as a refurbished product. Best Buy always meets expectations on refurbished items.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing condition for open box!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and quality for a refurbished item!

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome easy to setup it’s cool how it works with the whole house

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 4 out of 5 stars

    Good buy.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. It is great that accepts so many devices.

    I would recommend this to a friend
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