Early Black Friday DealsNew Doorbusters through SundayShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 124 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the functionality, price, and performance of the Geek Squad Certified Refurbished Hue Bridge 2nd Generation, noting that it works perfectly and is easy to set up. Many customers also appreciate the great condition and quality of the refurbished item. However, some customers have experienced minor issues during the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 124 reviews
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Get what you pay for…

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the order in fine but I quickly realized when setting this up that was going to have my work cut out for me. The hub was in its box in great shape but it was still paired to whoever owned this last. Setup was incredibly frustrating and had to reset it multiple times in order to get it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Easy upgrade to your smart home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Phillips Hue lights for sometime now and really enjoyed them. The Phillips Hue Bridge made it seamless to connect my phone and other devices to lighting in every room. Now I can just use my voice to control lights in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, great deal would recommend anyone use the open box purchase

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up easy app set up all I can say is easy if you have anything Phillips hue that changes colors you will need this and it’s more than worth it. If you want bang for your buck look for the bundle packages

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Works Well

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like a new one. I was hesitent at first, since it's refurbished but haven't had any issues over the months I've had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refurbished one which I normally never do. Best Buy refurb is amazing, can’t go wrong. As for the product , it does the job it’s supposed to by bridging the connection. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hue is essential to a smart lighting setup. It works seamlessly with hue lights.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Hue Hub Replacement

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for Philips Hue Light hub. Works perfect, exactly like the original

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed brand new, works perfectly as my 2nd bridge.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Easy set up, havent had problems at all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really the best addition for Apple HomeKit. Its really easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as it should. Packaging was a little torn but over all inside was fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like the original and is much cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 4 out of 5 stars

    Necessary

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is needed for the lights to function

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best refurbish products!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition! Seems like Best Buy’s refurbish products are top notch. Work perfectly and it doesn’t have an scratch on it. Amazing purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing condition for open box!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and quality for a refurbished item!

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Hue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely does it’s job. However at first I got confused setting it up. Once I figured it out it was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Recommend if you have hue but no base.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Allows connecting hue lights for in home use and updating firmware on hue everything. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome easy to setup it’s cool how it works with the whole house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips bridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes it a lot easier to set lights in each room.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AS ADVERTISED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIKE BRAND NEW. WORKS GREAT! GOOD PRICE AND FAST SHIPPING.

    I would recommend this to a friend
Sponsored