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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the functionality, price, and performance of the Geek Squad Certified Refurbished Hue Bridge 2nd Generation, noting that it works perfectly and is easy to set up. Many customers also appreciate the great condition and quality of the refurbished item. However, some customers have experienced minor issues during the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 125 reviews
  • Rated 5 out of 5 stars

    Yooo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lighting and perfect for romance. I had a few wonderlful nights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks to bridge, now I can use more Philips hue smart bulb. its great and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub thingy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qorks perfectly fine with it being refurbished......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality better than paying full price for the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super satisfied with the purchase !! excellent product from philips ...

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Refurbished and works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about buying this refurbish, but everything has been great. It stays connected 100% of the time and easily connect to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced older version much improved and works well with app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The brains of the hue lighting.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works without any problems. Was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again........I need my ponts

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    does not have Wifi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not have wifi in it. you have to hard wire it. the way it is written sound like it has wifi. It defiantly should for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister said she liked the gift. I thought it was too expensive and i hate having to buy separate components to get full functionality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old hub went bad so we purchased this new one to replace the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Bridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small device that you can hide behind easily. Easy connectivity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished Hue bridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this refurbished Hue bridge to replace an old one. Will not connect to Wi-fi router, even after resetting at least 4 times.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not correct cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable to connect to wall didn’t belong to Phillips hue

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there,

      Thank you for leaving us a review. We are sorry to hear you are experiencing this inconvenience. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Rated 1 out of 5 stars

    Buyer Beware missing info on Product PAGE !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is completely useless for syncing the lights with your TV unless you own a 2022 or newer Samsung TV and specific models......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to sell refurbished items make sure they work instead of wasting my time trying to get them to work--- My time is worth money also !!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Spent a lot of hours Phillips hue support was not helpful. Not sure if it wasn’t connecting because it was refurbished or what.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    refurbished didn' work but hub normall works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub works perfet but this hub was refurbished and didnt work at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So terribly awful I hate this so bad so bad doesn’t work at all

    No, I would not recommend this to a friend
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