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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2653 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the Hue White A19 LED Starter Kit's ease of use, brightness control, and compatibility with smart home systems like Apple HomeKit and Alexa. Many appreciate the simple setup and the ability to automate lighting schedules. However, some customers find the price to be a significant drawback, and a few have experienced issues with the app's functionality and the range of the bridge. The overall experience is positive for most users, but potential buyers should consider these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,653 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs work well once you get it set up going to buy some more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Use with Amazon Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using with my echo and phone to turn on, off, and dim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Hue system. I can remotely turn on/off lights without any issues. I can set timers on when to turn on/off lights. I can also set lights to randomly turn on without having to adjust the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lights are fun to play with and control from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is one level, and I had to place the Hue Hub in the middle in order to get coverage at the far reaches of the house. Even still, sometimes the lights don't see the hub. Overall, these work quite well.

    I would recommend this to a friend
  • Cons mentioned:
    App functionality

    Rated 4 out of 5 stars

    Lights work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights work great and app is Ok. App can be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter kit!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights works great! Just follow the directions on setting it up. These light last a long time and get turned on and of a lot. Got them in the kitchen since 2018.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bright enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that it works with Smart Thinfs and Alexa, however the bulbs could be brighter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fun and we like to show off this capability when we have friends over. Sometimes the hub goes down for no reason and Alexa can't operate them. Just by unplugging the hub and plugging it back in usually fixes it. Sometimes I like to freak out our cat by turning our lights on and off remotely when we are not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The assistant in the store was very helpful and s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several other products but found the bandwidth at my home was greater than what they could support. The assistant at bestbuy explained what the problem was and directed me to the Hue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fun setting up. Makes it easier coming home at bight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great when paired with Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Philips HUE bulbs for a few years now and they work great! Really fantastic when paired with Amazon Echo and can control by voice. I bought my mom a set for Christmas and she loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to the google home world. This was my first purchase. The only reason I give it four stars instead of five is I would recommend a switch instead of bulbs. There are some circumstances where these bulbs would be better but just know you can buy switches that work with google home and then you can use regular light bulbs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use... it was set up in minutes

    I would recommend this to a friend
  • Cons mentioned:
    App functionality

    Rated 3 out of 5 stars

    Got it at a good price or would go back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had hub but no color bulbs. Commands to get various colors with HUE APP; while not bad thru HUE app it is tedious. Thru; Google Voice; more tedious. Need a teleprompter to remember commands. Thru Amazon Alexa voice or APP. even worse (didn't think it was possible).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Control all the lights with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed these smart light bulbs and linked them with Alexa. Now, I can control the lights in my house with simple voice commands. No more fumbling in the dark looking for the light switch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Always lights on when I need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having to get up to turn off lights is comfort magic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having voice controlled lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have the starter pack and enjoying the voice controlled lights, I plan to get a 15 dollar bulb each time one of my old lights goes out. They last much longer, not to mention being smart capable.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    nice lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lights. works perfectly with alexa. no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I do wish they were brighter for some locations in the house. I really wish you can hook them up to wireless instead of needing it hard wired into the router. It just seems archaic. Also, why can't I access these remotely using another iPhone or computer at home? Why do I have to use Echo or Homepod or an Ipad?

    I would recommend this to a friend