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Customer reviews

Rating 4.7 out of 5 stars with 2653 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the Hue White A19 LED Starter Kit's ease of use, brightness control, and compatibility with smart home systems like Apple HomeKit and Alexa. Many appreciate the simple setup and the ability to automate lighting schedules. However, some customers find the price to be a significant drawback, and a few have experienced issues with the app's functionality and the range of the bridge. The overall experience is positive for most users, but potential buyers should consider these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,653 reviews
  • Rated 3 out of 5 stars

    Works sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with other Alexa items. One light always works on command, the other 3 might work by voice sometimes, but mostly through the Alexa app on my cell phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t do what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the bulbs on this product are not very bright. I’ve gotten better light output out of a two dollar bulb at the hardware store. Second of all, at least after doing my research online I thought that you were able to change the softness/yellow/blueness of the white light. I know this isnt the color lightbulbs, but i found no way to do that from the app. I returned it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not worth the trouble

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend these. They are expensive . You can get ifttt bulbs cheaper and work better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our kids and they love playing with the color. Only thing is when you make it normal lighten it isn’t that great.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Good ...but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over priced in my opinion! Works decent. I try to keep them off since they are expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but have had issues when trying to edit room names used with our Alexa device. Would be handy if bulbs were numbered when setting up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work for my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn’t work in my home. I could not get the product to do as claimed and got very pricey trying to get all the stuff for it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Work well but too yellow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights work great even though it's taken me a while to get used to them (using your switches screws them up as the switch has to stay on for them to work). My only problem is the light temperature. They are way too yellow. I was used to LED's with a much cooler color and I don't like the yellow of these at all. I keep much cooler colored bulbs in my bathroom just so I can see what color I'm actually wearing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't care for the Bridge....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get the Bridge to connect it seems to work well. But I had to try several times to connect to the bridge.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    It didn't work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine when I was nearby the unit, but did not work consistently when out of region.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have lights when and where you need them hands free. Sometimes difficult to turn on at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to purchase this item on sale. Until I was home trying to set it up. Returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wonderful product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but not easy to set up. Luckily I managed to make the operation work with my phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit disappointed with this product. Connection with my Wi-Fi system was not reliable. Product returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not really for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mostly recessed lights downstairs so these did not work for me, so I returned them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok with learn curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface wasn’t quite as easy as I expected need to play with it more to get it working properly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put the bulbs in different locations and maybe it's just us, but onely one works with our app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says white, but the light in it is yellowish. I need to go and change it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great but the app unfortunately drains my phone constantly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    needs to be reset 8-10 times per week$400 lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after this system was setup, it worked for a day, then quit. my son told us we had to manually turn off and on every light, then push the hub reset. then wait and try again. it came back on, FOR 8 HOURS. down again, this repeated for 2 weeks until my son could come over, he tried to reset. came on less than an hour. customer service and best buy says my apple time capsule isn't strong enough wireless router, and i need to up grade it, ordered a new orbing 3 station wifi. installed it, and lights worked for 2-3 hours. got up this morning, "NO RESPONDS" MESSAGE ON EVERY LIGHT IN THE SYSTEM! this system is way more work than getting up and turning the switch on or off. when it works, you can change colors, big deal. $400 for lights, $300 for router, and lost my time capsule. what a bunch of JUNK!!!!!

    No, I would not recommend this to a friend