Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Hue Lightstrip Plus's brightness, ease of use, and the ambiance it creates. Many also appreciate its compatibility with other smart home systems and the relatively simple installation process. However, some customers find the price to be high, and a few have noted concerns about the adhesive strength and the length of the lightstrip. Overall, the positive feedback on brightness, ease of use, and ambiance outweighs the negative comments regarding price and adhesive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 4,451 reviews
  • Rated 1 out of 5 stars

    It's crap.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is substantially cheaper and poorer quality than anything else Phillips I've bought previously. Out of the box it was semi-broken in that if it was twisted even slightly one of the light channels would shut off (changing the entire light color being given off). It's basically junk. Buy their bulbs, but don't buy this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Midmon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only cool thing Is you can control it with the app that’s ehy I bought it but lights sometimes get off

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is was an okay product I didn’t know I had to buy other stuff to connect it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights sticky tape doesn’t work well and the lights don’t change with music like it says.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not what I thought.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. You can get them for less !!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these lights are very over priced for what they really are.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely not smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great idea but the app is awful and you can expect to constantly reconnect your lights everyday. I spent a few hundred dollars on Phillip hues lights and I have to use them as normal lights because their app to control the lights is unbearable. I’ve tried multiple 3rd party apps but now you’re opening yourself go knows who.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a fan of the adhesiveness of the product. The lights are great but don't want to stay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad that the items would NOT stick to the wall :( Kept falling off. Also my son was VERY disappointed after all we spent for the light that they did not change color's as shown on the box. We had to buy something else. VERY miss leading and the lights were expensive!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They work...BUT...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set I got had a couple of issues; 1) the adhesive on the lightstrip appeared to be "old" in that it would not stay adhered to the TV surface and 2) I wasn't thrilled with the "colors", i.e. the "Blue" wasn't very blue, etc. Due to the lack of adhesion, I opted to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was very disappointed with the product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty exited to purchase this product. I had done some research and though this was the best of its kind. Unfortunately, I was very disappointed. The product was cheaply made and extremely complicated to connect (I am very tech savvy) All in all I don't recommend it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problematic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights at the end of strip do not change color

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item description says it can be cut and bent to fit the needs. I didn’t bend it crazy, kept everyone over 90° and the lights kept going out so I returned the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, we bought a whole set to redo our home and find that all lights are spotty as far as consistency, just replaced with non hue lightbulbs. Concept was neat but didn’t meet my expectations.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much Brighter, Greater Dimable Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many lights--so many that I have two bridges--and I had been reading about this addition to the hue family over the past month and was quite excited about them. They do not disappoint! The light output is very, very bright. I believe, depending on the color temperature, they are a little more than 10x brighter than the original hue lightstrips. They also have a much greater dimming range. The previous generation of lightstripts (and original hue bulbs, blooms, iris) went from off to about a brightness of 30-40 (on a scale of 0-254). That is, setting the brightness to a value of 10 was no different than 40. The hue Lightstrips Plus can be dimmed by quite a bit more to barely on, maybe around 5 on the same brightness scale. I have one of the Lightstrips Plus as a guide along the stairs and the other one runs along the ceiling of the upstairs hallway. I am waiting for the extensions to be available so I can extend them both as desired. I am also looking forward to the new hue bridge to allow Siri to control my lights. The only negative I have found is if you move your eyes quickly, with your field of vision crossing the lightstrips, you can see them flickering. This effect is not visible with the original lightstrips. My guess is they cycle on and off at a slightly slower rate than the original ones allowing it to enter one's visible perception under limited circumstances. If you're looking at them or they're in your periphery, it is not perceivable. They are an excellent addition to the Philips hue family and I will be purchasing additional ones and extensions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Novelty, not very functional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea where to put this. It is anchored to a plug and so not easy to hide. I ended up returning it. It did not provide a ton of light and was move novel than functional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with 2 orders

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried but never could get it to work at all and had to return it. Found a similar product that works just fine for 1/2 the price at a local electronics supply house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase any Philips Hue Bulbs!!! They will use their very vague wording in the warranty to not replace anything that is not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed fine, lights go on, but the hub cannot find it. So is just an expensive light strip that can't change colors, and I have to plug in myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillips drop the ball on this one the item is good but the instructions to connect to the bulb starter kit need a lot of work

    No, I would not recommend this to a friend
Sponsored