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Customer Ratings & Reviews

Your price for this item is $307.99
The comparable value price is $384.99

Customer reviews

Rating 4.4 out of 5 stars with 165 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Hue Play HDMI Sync Box 8K for its overall performance, HDMI 2.1 support, ease of use, and accurate color synchronization. Many find the picture quality perfect and appreciate the immersive experience across various resolutions. However, some customers find the product expensive and have experienced connectivity issues. A few have also noted slight lag and expressed dissatisfaction with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 165 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive but works very well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held out for this one due to the fact that the first model had a lot of complaints. I was worried it would become a hassle and need rebooted and etc. It’s been working rather well. The sort of tech you enjoy and eventually sort of forget about it because it just works and stays out of the way. It’s crazy expensive. I know there are cheaper choices out there. If you already have a hue bridge and the lights, it feels less expensive. But it’s definitely expensive. But it also just works and the setup was pretty easy

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Been waiting years!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad the updated 2.1 hdmi sync box is here! Had been using the slow buggy Phillips hue app subscription from my Samsung S95C TV For syncing my content and video game consoles in 4k 120hz. I also owned the last 4k Philips sync box FYI. Set this 8K 2.1 box up in less than 5 minutes, and it is a night and day difference from last 4K 2.0 sync box. Automatic syncing turns on lightning quick and lights also move fast and keep up with my PS5 PRO 4K 120 fps games! Couldn’t be happier! Expensive investment but is future proof! Highly recommend you pick this up before they sell out.

    I would recommend this to a friend
  • Pros mentioned:
    Immersion, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I have no regrets it changes every movie and video game that I played and it feels like you’re immersed in the show. It’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Buy it ig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a upgrade over the 4k model which kept cutting out in the middle of movies and games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. It gets rid of the hiccups that you may have with the black screen for two seconds with the old sync box. It just does not happen with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Worth the upgrade from the 4k/first gen sync box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 4k box to the 8k box and it was well worth the upgrade. It works smoothly and supports full HDMI 2.1 features such as 4k 120hz, VRR, Dolby Vision, Dolby Atmos, HDCP, etc. It is still capped at 10 syncable lights at a time though. Be careful ordering open box/used on Best Buy. My first sync box I ordered, I got scammed and a 4k sync box was in the box. I returned and bought a brand new one but this was the second time I have gotten scammed with old tech items in new boxes from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Next-level for movie and music experiences at home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Phillips Hue play for years and I couldn’t imagine watching movies or music videos any other way. It adds so much impact to what you’re watching. And if all your lightbulbs in your room are Phillips Hue, it surrounds and immerses you in whatever you’re watching. It’s not cheap, but you are also getting an 8k HDMI switcher that allows you to add all your gaming and streaming devices with smart features like auto switching or voice commands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Junk on wi-fi 7, new firmware broke auto sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it works. Upgraded to new router, had to make separate guest non wifi 7 network just to be able to connect. Should have option to be able to use network cable. New "bug fixing" firmware update broke auto light syncing when connected to second output of av receiver (2.5.0 work flawlessly). Now have to go into app and start manually.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color accuracy

    Rated 5 out of 5 stars

    Hue lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the color shift is awesome. I bit pricey for some color change but fun to see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just works, great integration....but costly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but yes it's expensive. I selected it because I have a lot of Hue lights in our house. I was expecting there to be glitches and bugs as it is electronics and another set of variables for everything to work together. So far it has been very easy and works great. Setting up the positioning of the lights to match the screen is a bit finicky, but once set it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    An immersive cinematic experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product if you really want a fully immersive entertainment experience. The cost of entry may be a bit high when you factor in the sync lights, the hue bridge, and the sync box but it really is cool when it's all together and you get a great cinematic experience. I'd mostly use for games or movies or when playing music in the living room. Imo it can be worth the price and effort to put it all together for that dazzling cinematic experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Immersive without missing out on quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks incredible. No lag on content. Lights make the content super immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bring your TV to life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From gaming, to watching movies, to playing ambient graphics during get together, the Hue sync box is a good value and can bring your entertainment room to life!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Add colorful effects without compromises

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, with support for 4k@120, the next generation of Philips Hue Play HDMI Sync Box is here to delight owners of modern consoles/graphics cards in computers, and further enhance your home theatre with ease. Latency of color changes is acceptable in normal and intense mode, but I do wish this would share a power adapter with say, the play gradient strip or play light bars, as these power bricks in the Hue ecosystem are massive.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works fine with PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Works with PS5 with VRR. Do have issues on occasion where signal drops and I lose video. There is also a relatively long wait time for the TV (Sony A95K 65") to recover the signal from the box. But when it works, it works. And what it does, it does well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixes Apple TV Compatibility Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest box from Hue finally fixes the tug of war sync problem with newer apple TVs. Only removing one star for the fact that Hie was aware the last gen product had issues, and provided no upgrade path or discount for existing owners who have been complaining for years about Apple TV compatibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally in HDMI 2.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for my hue tv lights. 8K passthrough allows for next gen console graphics. Bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Doesnt work with built in smart tv apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a great buy. Yes irs pricey, but i love all the phillips hue line. Only downside is it doesnt work with your smart tv internal apps.. i had to use it with my apple tv hub to get the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for 8K TV Owners

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for this. As an owner of a Z2 8K OLED it was a bummer realizing the limitations of the original 4K box but now with 8K box it supports all of the latest HDMI standards and resolutions and meta data. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than gen 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new and i have only just started using it. But so far it seems to be just a little bit faster than the gen 1 unfortunately I have not been able tontest performance from my ps5 for gaming just yet but i am expecting it to be better than the gen 1 and get the 120hz to my tv.

    I would recommend this to a friend
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