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Customer Ratings & Reviews

Your price for this item is $384.99

Customer reviews

Rating 4.4 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the Hue Play HDMI Sync Box 8K's HDMI capabilities, picture quality, ease of use, and overall performance. Many appreciate the smooth sync, straightforward setup, VRR, brightness, and refresh rate. However, some find the price to be a bit high, and there are occasional mentions of lag and app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 163 reviews
  • Rated 2 out of 5 stars

    Hue Sync with HDMI 2.1 added cost of $100

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy if your using devices that use the full 48gbps HDMI spec with your tv otherwise your better off getting the previous gen version which does 120hz and VRR but only at 1080p/1440p. Only reason to buy this version over the older revision is you have TV with 120hz/VRR and you have have PS5/PS5Pro/Series X/S or play PC games on your tv. Also if your SSID has _ in it the device doesn't play nice with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue Quality, Hue Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product, the sort of quality you would expect from Philips Hue, it's just a shame the 'cheaper' 4K version isn't still available as you still need at least $150+ equipment on top of this to make it really work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No noticeable difference from the OG box but then again I’m only using 4k. No glitches notice compared to the older version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The upgrade I have been waiting for!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my old sync box for this one and no regrets so far! You will experince a very immersive 4k content, wether you’re watching a movie, tv show or playing your favorite games. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much stable sync box than the previous generation. This one is quite lag free and creates a nice experience for movie nights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than the original

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunc now works with dolby vision enabled and when listening to dolby spacial music. No more random dropouts as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Included hdmi cable is really buggy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The supplied hdmi cable was giving me issues constantly. The problem is they state it's certified but I would get errors with it all the time. It would kick me out of HBO, Amazon and Netflix saying that there was a problem with the hdmi. I have since changed the hdmi to one of my own and it seems to be working fine now. But poor of them to supply one that doesn't work correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Issue fixed with the new version!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed the darn problem with the old hub. Thank goodness for this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally HDMI 2.1 support for PS5 pro and Series X. Sync box still has somes kinks to work out, but I'm sure future firmware updates will fix the issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lights galor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add life to my living room for movie nights and cuddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent product. Hasn’t messed up yet like the old version. Fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8k sync box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the older version other one would go to a black screen out of nowhere at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than 4k sync box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve the 8k sync box. I had the 4k box and I had to return it because it wasn’t adequate for 120hz video and video games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if no other sync box.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Difficult set up if you are trying to continue using the original sync box in your system. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my tv experience so much more amazing I really can’t not use this anymore it’s a must !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot smoother than the old version, and it works perfect with my AppleTV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy installation and system integration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Philips hue sync box 8k

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup changed from its sync box to 8k much better than the previous one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open-box item was unable to be used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use this item due to phillips hue not being able to fully complete the reset / removal of prior user. Intried going through the process multiple times but it never worked. Ingave uo and returned the item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade from the standard box, especially with a gaming system.

    I would recommend this to a friend
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