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Customer Ratings & Reviews

Philips - Hue White A19 LED Starter Kit - White-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 2397 reviews

97%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-16 of 16 Reviews
  • Rating: 2 out of 5 stars

    Wish the light was stronger

    Posted
    jdog0014
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Ok so i bought these when they were on sale. I thought the concept was awesome. I had a little trouble installing but when i was done it was awesome. I can control the light from my iphone and it has different settings i can play with. The BIGGEST problem i have with this is the shade of light that comes from the bulb. IT SUCKS! It is a dingy yellow and after years of using bright white LED lighting in my home it just was awful! I only have one light bulb of the four in the kit hooked up because i couldn't decide where to put the other 3 that wouldn't just make me kringe. That being said I also have an additional unopened box/kit in my closet. YES i purchased two kits not knowing what i was getting. I didn't return because the price so good I may use outside in an enclosed patio.....Next project.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Hub required

    Posted
    whatnext10
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this kit after buying some smart plugs that I love. I didn’t realize that the lights have a hub that has to be plugged into a WiFi router. None of the discriptions on the box or ads tell you that. We live in a rural area and use a mobile hotspot, so there was no router to plug in to. I e mailed Philips to see if there were any other viable options. Never got an answer. Not even a sorry, but this won’t work for you. Very disappointing.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Does NOT work with wireless (hotspot) internet

    Posted
    Angela
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I can't really fairly rate this since the are only working as VERY expensive light bulbs right now. I bought these because I was told they would work with wireless (hotspot) internet, but they DO NOT. So unhappy about this because who wants to pay $100 for 4 light bulbs?!?!?!?! So at this time I definitely would NOT recommend this product if all you have wireless (hotspot) internet, which a lot of us are going to due to ease of portable internet.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Work well but too yellow

    Posted
    bumpandrun
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The lights work great even though it's taken me a while to get used to them (using your switches screws them up as the switch has to stay on for them to work). My only problem is the light temperature. They are way too yellow. I was used to LED's with a much cooler color and I don't like the yellow of these at all. I keep much cooler colored bulbs in my bathroom just so I can see what color I'm actually wearing.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Didn’t do what I thought

    Posted
    Fowles
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First of all the bulbs on this product are not very bright. I’ve gotten better light output out of a two dollar bulb at the hardware store. Second of all, at least after doing my research online I thought that you were able to change the softness/yellow/blueness of the white light. I know this isnt the color lightbulbs, but i found no way to do that from the app. I returned it

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Is not working

    Posted
    Cesar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I acquired during my last vacations as a gift for my mom, however now that I give it to her as a Christmas gift it does not work, because the hub does not turn on. So sad, Best buy from Mexico cannot help me, and Best buy from US did not respond me

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good idea, but!

    Posted
    Viper1171
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When these worked they were great, problem was that the hub didn't turn off and on the lights as programmed. My network signal is strong and when I used the app all was good. When I set up schedules they only worked once then nothing.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not necessary

    Posted
    Echo1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you have an echo plus, you do not need this as your Echo will find the light bulb. If you only have the Echo Dot, you will need this as the dot is not able to connect to light bulbs without the hub.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    HUE STARTER KIT WITH GOOGLE HOME

    Posted
    syeal01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After downloading Hue app and tried to make connections to Google home, it would not work. Spent full day fighting out without success. Returned the item back.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Did not work as expected

    Posted
    Tanatoz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I return the item due it didn't do what I want. It keep turning on after I turn the lights off with the app. There is not really a solution for this.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Bulbs versus switches

    Posted
    NoTie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    You have to decide if you want smart bulbs or smart switches. Philip wants you to choose bulbs. I chose switches and returned this.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good ...but

    Posted
    Muff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just over priced in my opinion! Works decent. I try to keep them off since they are expensive.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Worked for 4 Months

    Posted
    Gsx650F
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bridge stopped working after 4 months. Hues warranty is very difficult to work with. Do not buy there products.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It didn't work as advertised

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Worked fine when I was nearby the unit, but did not work consistently when out of region.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Too difficult

    Posted
    Harley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Hook up ...dont use. Wont hook to alexa.... Dont understand it

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Hard setup

    Posted
    Miss
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Hard to setup. Still don’t have all of them working

    No, I would not recommend this to a friend