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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 114 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Series 5000 Facial Hair Remover, especially its portability, overall performance, and hair removal capabilities. The device's compact size and the inclusion of a light have also been well-received. However, some customers have expressed concerns regarding the battery life, noting that it is not rechargeable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 114 reviews
  • Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not smoothness as advertised. It kept snagging on my skin and I use this on my face. I have a cheaper versions that does much better than this one. Would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value 11222122212222212223333333332222333422333

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Philip shaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected doesn’t shave close enough having to go over the area twice

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t work for peach fuzz

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these before but I different brand so decided to try a brand I trust to see if there was any difference but there isn’t. It doesn’t work for me. I think it would work better for those who have courser hair to remove. It does not seem to work well with peach fuzz.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Piece of Garbage, Skip It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a piece of trash that will break within 3 months. Best Buy will not refund it or even offer a credit, because they only give a 15 day return period. Don't waste your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting, Overall performance, Portability
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    No more stray hairs or peach fuzz!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Philips Facial Hair remover for some time and found it to be very helpful for me especially on the go. This is a perfect compact travel size device. Allowing for it to be with me no matter where I go. It is built very well and has a great design choice. The protective cap is very helpful as it has a built in mirror. With a mirror this makes it very portable. Then they added the led light and it takes it over the top. You can literally be anywhere in a dark car, a concert, a night club bathroom with no light. You are go to go. It is very good and efficient at getting rid of peach fuzz and also any stray thicker hairs with ease. The light makes it easy to find that hair that you missed. Only issues that are miner with it that I have with it currently is that: 1. It is not a rechargeable battery. It’s a AA (included). I wish it was rechargeable to make it extra portable and make able to you charge it on the go in case the battery runs out while on the go. 2. The included brush doesn’t fit in the case or device so it will get lost inevitably. I wish there was a slot for it to keep it all self contained. That being said it is a great hair remover for traveling and on the go and is great addition to any bag.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Didn’t work, and no more was in stock for me to exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal performance, Lighting
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Needs some work

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I liked this facial hair remover. The head size was pretty good for removing hair from several parts of my face, particularly on the chin. However, I wish there were interchangeable heads, different sizes and possibly shapes that could be used for different parts of the face. For instance, the upper lip/under those nose area and around my temples and eyebrows. I have PCOS, so I was hoping this would help with some of those hard-to-reach places, but the head is too big to do that safely…meaning I didn’t want to risk taking out my eyebrows or cutting into my hairline. Philips sells other devices of different sizes like this. I would prefer to pay a little bit more and get more of an all in one device for handling all parts of my face. When it came to actually removing the hair in places that could be reached with this particular head size (which is about the size of a quarter, maybe a little bigger), it worked pretty well. I did find I had to get the angle just right in a couple of places and go back over spots several times to get all of the hair. And every once in a while, it would catch a hair or two and pull, which was a bit uncomfortable. One thing I did really appreciate is the built-in light that comes on when you turn the device on. It makes it much easier to see the hairs and make sure you don’t miss a spot. It was also very easy to pop the head off and clean. Overall, not my favorite, but it does work. I think this could have been done better though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hair removal performance, Overall performance, Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    It just works

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a prime example of a simple product solving a simple (yet annoying) problem. It doesn't have a ton of bells and whistles and tons of extra things like Bluetooth connectivity and things like that you don't need. Its a simple shaver, and it does what its intended to do very well. Out of the box its very lightweight and is definitely made with thinner plastic. I wouldn't drop it on a hard floor cause it would probably break, but bouncing around in your purse or a drawer, it should be fine. It has very simple operation. You just take off the cap, turn on the power, and run it over the areas you need to shave. Its as simple as that. Granted, this isn't going to be able to handle longer hairs, but the short annoying ones that grow under your lip or on your cheeks this works perfect for. So guys, don't buy this thinking its a beard or mustache trimmer, its not! I have been using it for about a week now and I found it to be very effective at removing the hairs I need it to. I didn't notice any irritation or anything like that, and the unit is also very easy to clean. One little bonus feature is that in the cap there is a tiny mirror. It really is extremely small, but in a pinch it could be useful to have. There is also a led light ring around the tip of the unit making it easier to see what you are shaving. All in all this is a great product that does what its intended to do very well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I used it it caused bumps on my face so I returned it for a full refund

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hair removal performance, Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Painless portable tool

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little beauty accessory is designed specifically for women and is perfect for removing even the finest hairs on upper lip, chin, cheeks, and jawline. What's particularly noteworthy is that, like other hair removal techniques, it doesn't trigger the common worry of inducing thicker or darker regrowth, which is a constant source of concern. In terms of convenience, this facial hair remover is both compact and lightweight. The integrated mirror, although somewhat petite, proves helpful, and the inclusion of a mini brush for cleaning is a considerate touch. However, it would enhance convenience further if there were a dedicated storage compartment for the brush. A couple of drawbacks worth mentioning are the device's noise level, which tends to be on the louder side, and the limited functionality of the petite mirror. Furthermore, it's vital to emphasize that using the device in close proximity to the eye area is not advisable due to safety concerns. Overall, the Philips facial hair remover stands out as a practical, painless, and efficient tool for eliminating unwanted facial hair. Its portability and user-friendliness make it an excellent addition to any beauty regimen, despite a couple of minor limitations.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal performance, Portability, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Travel-size smooth skin

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trimmer is a lot smaller than I expected, but honestly that's a good thing. It's one piece of hardware, without any chargers to deal with, in a small enough size to easily fit in a purse. It's perfect for things like travel or camping - having the mirror and the light as part of the trimmer and it's lid means I don't have to set aside quite as much space for hygiene things when I'm going somewhere. The batteries are also easy to change, which is nice. As far as function goes, it works pretty well. Phillips kept it simple - there's one setting, and only one head to worry about cleaning. It would have been really neat if they'd found somewhere on the body of the trimmer to hide the brush they included for cleaning out the head, but otherwise I've got no complaints. It does its job and keeps my skin smooth, and I haven't any issues with it. I haven't had any discomfort or nicks, and since it takes about the same time to go over my face with this trimmer as it does a razor and I don't have to use water or shaving butter with this and it still keeps my skin smooth I'd say it's definitely an improvement over shaving. I'd definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal performance, Size
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Product

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best shaving products I have owned. I am very self-conscious about my facial hair. Due to hormonal imbalances, I grow more facial hair than most women, and I tend to shave it almost daily. But sometimes I just forget, and in the past when I would forget and end up going out in public or to work, I would just be very self-conscious the rest of the day. But this is the perfect size to fit in my purse or just leave in the car. It even has a built-in light and mirror so you can use it just about anywhere. It also gives a really close shave and leaves my skin feeling so smooth. It is even better than the full-size shaver I use daily. One thing I will say is that it runs on a single AA battery. I'm not sure how I feel about this yet. It's nice to not have to worry about charging yet anther device, but I would really hate to go use it only to find out it has a dead battery. I think would have preferred a rechargeable battery. But even with that one small drawback, the advantages far outweigh it and I would still give this 5 stars and easily recommend it to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal performance, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Affordable, painless and no more fuzz

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for an affordable solution to female, facial fuzz the Philips 5000 Facial Hair Remover is a good option. This is the first device of this type that I’ve tried so I don’t really have a means of comparison should there be something better out there. This particular facial hair remover meets some nice criteria whether you use it daily or weekly. Setup is as simple as unscrewing the bottom half to insert an AA battery that is supplied in the box. The plastic material that makes up most of the remover is suitably durable to make the device very lightweight, but could break should it hit the ground at the wrong angle. Keep in mind that this costs less than $20 so well worth it. The size of the remover is perfect for portability and will travel easily in a makeup bag or purse. The facial hair remover does have a built-in mirror on the protection cap which is fine for times that a mirror may not be available, but its not something you’d want to use over a bathroom or makeup mirror. The full circle LED light is helpful for added illumination. Philips notes this is intended to remove facial hair from the cheeks, forehead, jawline, in between the eyebrows and from the area above the upper lip. It specifically states to not use it on the eyebrows and the areas right above and below your eyes. To use the facial hair remover one simply has to remove the protection cap and turn the bottom part of the handle to the on indicator position. The light ring will come on automatically. One should then place the removal head flat on your skin and move the device in a circular direction until desired results are achieved. It may take more circular movements in areas with more facial fuzz, but it is a fairly quick process with good results. The hair removal head is smooth and results in a painless process. Frequency of use is going to depend on how fast one’s hair grows back, but the process is easy to do and doesn’t take long. Once complete, it is important to blow fuzz off of the removal head and clean it with the provided brush. Definitely follow the instructions to twist and unscrew the hair removal head to complete the same cleaning steps to get hair out of the inside of the head. The brush comes in very handy for this to get the hair out of the small chambers. Simply screw the hair removal head back on the handle and it’s ready for the next use. I’m interested to see the long-term durability of the Philips 5000, but it’s less than $20 so I feel like its not going to be hard to get one’s money’s worth.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal performance, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Facial Hair Be Gone - Simple And Easy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using a facial hair remover and I absolutely LOVE it. I just wish I had discovered it a long time ago. SET UP: I found the instructions to put the unit together a bit confusing and after trial and error I figured it out and this is what I did - This is battery operated, so first things first - To put the battery in unscrew the top half of the body (the thinnest part) turning counter-clockwise, lift and put the enclosed battery into the battery area being sure to put it in correctly (with positive side of battery facing down). To put back together be sure both top and bottom line up with arrow and silver circle aligned. Apply a little pressure bringing them together and turning clockwise so that both top and bottom circles aligned. Done! INSTRUCTIONS: Take off the lid with mirror to use or clean the head. You will need to turn the other side so that the line is in alignment with the silver circle to turn on. DO NOT APPLY too much pressure when using on your face. Simply glide unit over your face till hair is removed. CLEANING: Slightly turn the head counter-clockwise to remove it. There is a brush that was included to clean all the nooks and crannies. When I opened it for the first time, I probably should have done this over a trash bin instead of blowing the head out (my bad). I wash my face each time before using this facial hair remover, usually before bed or going out. I then apply my normal lotions or make up. I smoothly glide the hair remover over my entire face, being sure I am getting all those fuzzy hairs that we all have. I hadn't realized how much of a difference my makeup looks without all those little fuzzy hairs. My foundation now looks flawless and my face is soooo much smoother. I love and highly recommend this for your beauty routine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted money and never going to buy again or recommend someone to buy this cheap worthless product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hair removal performance, Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Won't replace waxing, but great for touch ups!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phillips Series 5000 Facial Hair Remover is a handy tool to have around for those unsightly hairs that pop up. It is small and very lightweight, perfect to carry around if you have a more oversized purse or definitely for travel. It has a light that comes on during operation to illuminate the target area. This unit was ready to go out of the box - all I had to do was put the battery in, and it was ready for action. The operation is simple: turn it on and start attacking hairs. As far as hair removal goes, it works okay. Longer hairs took a few passes to remove; however, shorter hairs came off in one or two passes. Hair removal is entirely painless, a huge plus compared to epilation, IPL, or waxing! When using this in a brightly lit bathroom mirror, the light wasn't adequate. For me, hair grew back fairly quickly - though everyone's experiences will be different when dealing with personal grooming. I will definitely keep this around as a maintenance tool and something to take on trips; however, based on performance, I will still stick to waxing for regular removal and use this in between waxings for touch-ups.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal performance, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Simplistic Tool

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with how wonderfully gentle this Phillips facial hair removal device was on my skin. I had use in the past two different types of facial hair removal tools and was not happy with how it sometimes cut my skin or all together would just stop working all of the sudden. Before getting my Phillips facial hair removal; I would have to use my tweezers to remove my facial hair. That can be a super long process of tweezing each hair individually which has been such a hassle for me. I am glad to now have a really useful quick tool like the Phillips hair removal; moreover, not only did I find that it was gentle on my sensitive skin but the whole process was quick and simple. When I received the product I found the instructions fairly easy to follow. The little brush that it comes with is great to clean the hair removal head. This device is great to remove hairs on my upper lip and chin and my forehead with no pain at all and it leaves my skin feeling smooth. I really like the light that this little tool has; it allows me to see the area I am working on. The mirror is cute however, I see it being more of use when I'm on the go and I don't have a chance to use my Phillips facial hair removal at home and need a quick trimming. I'm very happy with my simplistic tool; it's exactly what I wanted! If you're looking for something that's simple that can remove your facial hair in a breeze then this is the perfect tool for you.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Works well to remove unwanted hair.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Philips Series 5000 Facial Hair remover works well to remove unwanted facial hair. It is gentle and quite effective to make that weird lady ‘stache that we get as we get older go away. I’m personally not a fan of shaving with a razor, bleaching, or waxing my sensitive upper lip, the Philips Series 5000 Facial hair remover was able to very quickly get rid of the hair I can’t stand seeing in the mirror without aggravating my skin. The included mirror is small you can use it but it’s not the easiest to see in it. The Philips Series 5000 Facial hair remover doesn’t have a rechargeable battery which for me can be a con, the AA battery will give you a lot of use before you have to change it, I just personally prefer a rechargeable battery. The Philips Series 5000 Facial hair remover is very effective, quiet, and easy to use. Overall I like using the Philips Series 5000 Facial hair remover, it takes care of my unwanted weird lady facial hair in a gentle way with no irritation or aggravating my skin.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Affordable and easy-to-use shaver for women

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Philips Series 5000 Facial Hair Remover is basically a single-headed electric razor similar to a man’s electric shaver. However, that’s where the similarity ends, as this is designed for grooming of the finer facial hair of women. It’s fairly small and lightweight, fitting easily in a shallow bathroom cabinet drawer or discretely in a purse for traveling. It uses a single AA battery that is included, so there are no bulky chargers or tangled cords to mess with. It does come with a cleaning brush to clean the shaving head, but there isn’t a case to keep the shaver and brush conveniently together. My wife thinks it works great on her face and makes applying makeup so much smoother and easier after removing the fine hairs. The single head makes it easy to get into tight places. Cleaning is a breeze, just twist off the shaving head and either give it a good blow with your breath or use the brush to remove any stubborn debris. The LED light is helpful to see but the mirror is pretty tiny and better to use a larger lighted magnifying mirror on a stand for best results. I suppose the mirror could come in handy when traveling. For the price and portability, it’s easy to give this tiny shaver five stars.

    I would recommend this to a friend
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