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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 409 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the superior cleaning ability and ease of use of the 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ, praising its accompanying app and convenient travel case. Many appreciate the long battery life and well-designed brush head, although some find the product expensive. A few users experienced issues with intensity settings and charging inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 409 reviews
  • Rated 5 out of 5 stars

    Absolutely so worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase this on sale, and I was still skeptical of spending this much money on an electric toothbrush. I had a basic Sonicare years back and didn't think that much of it - it was just "ok". I tended to go back to a manual toothbrush more often and just used the electric occasionally. I think it was because the brush head felt too small and the handle was bulkier. The 9900 Prestige feels more like a normal size and the handle itself is smaller and lighter. I also thought it was kind of hokie with the "smart" features, like "who REALLY needs that?" However it's a game changer and it is absolutely amazing. I've only been using it three days now, but I LOVE the smart features. I didn't realize I had areas that needed more attention - I always felt like I was hitting everything I needed to. It seems silly but now I look forward to brushing my teeth and getting that "fresh from the dentist" feeling every time and know what areas I need to pay more attention to. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good, but overpriced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty significantly overpriced in my opinion. I like it. Not necessarily more than the last sonicare I had, but I didn't want to get the cheapest one out there. If you don't mind spending the money I say go for it. If you've got a tighter budget, I'd say there are more affordable options that are likely equally as good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Excellent Electric Toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best electic toothbrushes I have ever owned. Love how it monitors and highlights areas you need to focus more when brushing. Also love the timer that is provided to ensure you’re brushing for the right length of time. Leaves you with an amazing clean and fresh brush!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Expensive but worth every penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 6 or 7 different Sonicare toothbrushes throughout the years but THIS ONE is a HUGE upgrade! I’m so impressed that it’s so much higher quality and tech than my previous ones. The optional app is easy to use and set/up couldn’t be easier! My teeth feel so clean and my breath is greatly improved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is more champagne than white; otherwise, it took some time to get the brush to pair but then worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Travel kit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my teeth healthy, and does a great job for my dental needs

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Psychologist

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tooth brush I have ever had. Works effectively without problem. Quiet, easy to clean, and has a nice feel. Owned the other brand tooth brushes that were at a similar level and found this one to be the best.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! After use I feel like my teeth are polished, it’s doing great job!

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Great brush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brush, accompanying app is great too. Big upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love it! Long battery life. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Overall performance

    Rated 5 out of 5 stars

    Best toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best toothbrush that you can buy , when you brush your teeth feels like you went to the dentist.Easy to use and the app help when you missed an area that you dont brush your teeth right.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Great toothbrush!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush. This is my second Phillips sonicare. The only reason I purchased a new one is because I had it for years abs I wore the other one out. This one is even better. I also downloaded the app which makes sure I didn’t miss any spots while brushing. I’m looking forward to seeing the dentist to see if she sees any difference. As for the cost. It was a little pricey but well worth it. If purchasing, check the colors. I found they were different prices due to sales.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great toothbrush!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this brand for a few years and really like it. This one is even better. A little pricey but cleans great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sonicare

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great toothbrush. Im happy with my purchases! My son loves the kids one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The better version of the previous generations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Sonicare toothbrush user since its first generation. This is the best version so far-slick design, plain and simple. No need to clean it from the toothpaste leftovers stuck in the buttons……

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best Buy Guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Toothbrush. Very advanced. Lets you know when you are doing something wrong and automatically adjusts to correct pressures, etc... The brush head is excellent on this model. Gets my teeth superclean!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Toothbrush Teacher !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good tooth brush. I like that it automatically adjusts to your bad habits and warns you when you are scrubbing. I like that feature the most. Looks great but feels a little light in the hand versus the other models. Only issue i have is the price is a bit too high for what you get. Other than that it is a great device. I do still think the Oral B series 9 cleans better though. That is my honest opinion. I have both.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Good looking electric toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used an electric toothbrush before so I have nothing to compare this item with. The first time I used the device it really tickled my mouth and I was not sure if I would be able to continue using an electric toothbrush. I truly felt the difference in my teeth by using this device in a positive way so I did decide to continue to use this device. I have nothing bad to say about this toothbrush. This toothbrush now helps me to wake up in the morning. I follow the guide on my iPhone and I know in the end it is doing its job by really properly cleaning my teeth. I'm very happy with this product at this point Since the

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Sonicare brush!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brush it really great! Really gets your teeth clean. Easy to use app!! The all in one brush head works really well!! Love the idea of all in one brush head.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great toothbrush and an improvement over earlier models.

    I would recommend this to a friend
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