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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 410 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers consistently note the superior cleaning ability and ease of use of the 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ, praising its accompanying app and convenient travel case. Many appreciate the long battery life and well-designed brush head, although some find the product expensive. A few users experienced issues with intensity settings and charging inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 410 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great toothbrush and an improvement over earlier models.

    I would recommend this to a friend
  • Pros mentioned:
    Travel case

    Rated 5 out of 5 stars

    Awesome toothbrush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a total luxury item. A regular toothbrush will do the job just fine, but if you want to be totally extra, its pretty awesome. Definitely has a strong vibration motor to power clean your teeth. Stronger that any electronic toothbrush I’ve tried. The app is great if you’re into data and like to keep track of all sorts of oral health info. Thr travel case is also really nice. Its more compact than other sonicare travel cases and looks fantasic too. Bonus is that you can charge your toothbrush in it via any usb c charger.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best of the best and it shows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and works great! Teeth always feel like they do when I leave the dentist after a cleaning. It is very pricey for a toothbrush any way you spin it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best brush ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would pay this much for a tooth brush but every use is like you just got your teeth cleaned at the dentist. Amazing the app really helps you see your not so good brush patterns and the brush lights up if your brushing to hard! I love this tooth brush and it’s most definitely worth the money. I wish it would have come with at least One extra brush head for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with just 1 toothbrush head and holds charge for a long time when traveling. I bought this for my husband and he's very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    My Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present. I have it for myself as well. If you haven't brushed your teeth with this brush, then you have not experience at-home oral hygiene. My giftee recipient was ecstatic. As I para-quote, they said that their mouth had never been as clean. One can literally feel the difference. It is kind of hard to imagine what can beat this brush.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Shelf Toothbrush

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips Sonicare Prestige is the best in the tooth game. This toothbrush changed my life. You only have one set of teeth, why not spend the money to get the best. Zero complaints on this one, it checked every single box. The quality is absolutely beautiful & worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Sonicare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know that I needed all the bells and whistles that the Sonicare 9900 Prestige offered, but I wanted them. I’m the type of person that needs visuals, so being able to see a record of my brushing helps me a lot. I love the sleek carry case - it’s perfect for travel. I could have probably purchased a less expensive Sonicare that got the job done but I’m very pleased with this. I haven’t missed brushing once since purchasing it! My teeth are cleaner, whiter, and on their way to Invisalign.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product , wish battery life is better though

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is OK, wish it lasted longer than 4 days between charging sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrades from my previous Sonicare and even though it works well and is a quality product I’m not convinces that is worth the price in comparison to other cheaper models.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 4 out of 5 stars

    Good but not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing toothbrush, but having used both, I would recommend the Oral B series. This toothbrush has better software, has a better app, and does feel nice. The Oral B line has better hardware, cleaning the teeth better. Though I would never tell anyone not to try this line, I will always recommend Oral B over Sonicare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stronger and better quality than the other models.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I used a Diamond Care brush that stopped working after about 6 years of use, that brush did a pretty good job but this new brush is amazing. Very powerful and gives me a just left the dentist cleaning feel. Amazing cleaning power and a little more compact handle. Very expensive brush but does an amazing job keeping your teeth clean. If I can save just 1 cavity it will pay for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Philips sonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far it’s the only tooth brush that I can see the difference with and feel it working

    I would recommend this to a friend
  • Pros mentioned:
    Travel case
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    very good but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothtbrush works really well. Teeth always feel very clean after brushing. Comes with a cool travel case. It is very pricey, though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wast my time with reviews. Frankly I never cared to tell other people. This time, I have to make the time and say this tooth brush paya for itself its so good and easy to use even while traveling. It nails everything in all ways. No competition!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best electronic toothbrush. Feels like I got my teethe cleaned every time I brush. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use toothbrush. However I’m on my second brush after the motor went bad. But with Best Buy Total I was able to get it replaced. The one I currently have at times when I use without the Philips Sonicare App it seems to stop when I’m in the middle of brushing. Not sure if this is meant to happen to force you to use the App or if its a flaw with the brish it self or if it’s the App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush ever! Light, small, easy to travel with and the battery does last days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tooth brush, perfect brush if improvi select

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well leaves gums and teeth refreshed and clean. The power button needs to be more profound and user friendly. Its awkward and to Suttle. Even after a couple weeks using and becoming familiar where off and on button is located and differant brushing strength settings all to close and Suttle.

    I would recommend this to a friend
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